Brother MFC-250C User Manual
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Brother MFC-250C User Manual

Brother MFC-250C User Manual

Brother all in one printer user manual
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USER'S GUIDE
MFC-250C
MFC-290C
MFC-297C
Version 0
UK/IRE/GEN/SAF

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Table of Contents
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Summary of Contents for Brother MFC-250C

  • Page 1 USER’S GUIDE MFC-250C MFC-290C MFC-297C Version 0 UK/IRE/GEN/SAF...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4 EC Declaration of Conformity...

  • Page 5: Table Of Contents

    Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide ...3 Viewing Documentation...3 Accessing Brother Support (For Windows MFC-290C Control panel overview...6 Loading paper and documents Loading paper and other print media...8 Loading envelopes and post cards...10...
  • Page 6 Section II Fax Sending a Fax Entering Fax mode ...26 Faxing from the ADF (MFC-290C and MFC-297C only) ...26 Faxing from the scanner glass ...26 Faxing Letter size documents from the scanner glass ...27 Colour fax transmission ...27 Cancelling a fax in progress ...27 Broadcasting (Monochrome only)...27 Cancelling a Broadcast in progress ...28 Additional sending operations...28...
  • Page 7 Connecting an external TAD (telephone answering device)...39 Connections... 40 Recording an outgoing message (OGM) on an external TAD...40 Multi-line connections (PBX) ...40 External and extension telephones...41 Connecting an external or extension telephone ...41 Operation from extension telephones...41 Using extension telephones (For U.K. only) ...41 Using a cordless external telephone ...42 Using remote codes...42 Dialling and storing numbers...
  • Page 8 Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations...58 Printing from a memory card or USB Flash memory drive without a PC...58 Scanning to a memory card or USB Flash memory drive without a PC ...58 Using PhotoCapture Center™...
  • Page 9 Section VI Appendixes Safety and Legal Choosing a location ...76 To use the machine safely...77 Important safety instructions...81 IMPORTANT - For your safety ...82 Radio interference ...83 EU Directive 2002/96/EC and EN50419...83 International ENERGY STAR Legal limitations for copying ...84 Trademarks...
  • Page 10 Specifications General ...120 Print media...122 Fax...123 Copy ...125 PhotoCapture Center™ ...126 PictBridge ...127 Scanner ...128 Printer ...129 Interfaces ...130 Computer requirements ...131 Consumable items ...132 Glossary Index viii...
  • Page 11 Section I General General Information Loading paper and documents General setup Security features...

  • Page 12: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 13: Accessing The Software User's Guide

    User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. If the model name screen appears, click your model name.
  • Page 14 Help selection in the ScanSoft™ PaperPort™ 11SE application. Viewing Documentation (For Macintosh Turn on your Macintosh Brother CD-ROM into your CD-ROM drive. The following window will appear. ® ® Double-click the Documentation icon. Double-click your language folder.

  • Page 15: Accessing Brother Support (For Windows ® )

    To access our web site (www.brother.com), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center. To visit our web site for original Brother supplies (http://www.brother.com/original/), click Supplies Information. To access the Brother CreativeCenter (http://www.brother.com/creativecenter/)

  • Page 16: Mfc-290C Control Panel Overview

    Chapter 1 MFC-290C Control panel overview The MFC-250C, MFC-290C and MFC-297C have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-290C. 1 Fax and telephone keys: Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers.
  • Page 17 12/10 11:53 12/10 11:53 Volume keys When the machine is idle, you can press these keys to adjust the ring volume. Press to scroll backward to a menu selection. a or b Press to scroll through the menus and options. Clear/Back Press to delete characters or to go back to the previous menu level.

  • Page 18: Loading Paper And Documents

    Loading paper and documents Loading paper and other print media If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. Lift the paper tray cover (1). With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size.
  • Page 19 Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure the paper is not curled. Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. Loading paper and documents Gently adjust the paper side guides (1) to the paper with both hands.

  • Page 20: Loading Envelopes And Post Cards

    Chapter 2 While holding the paper tray in place, pull out the paper support (1) until it clicks and then unfold the paper support flap (2). Note Do not use the paper support flap for Legal paper. Loading envelopes and post cards About envelopes Use envelopes that weigh between 75 to...

  • Page 21: Removing Small Printouts From The Machine

    Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

  • Page 22: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 23: Acceptable Paper And Other Print Media

    Recommended print media To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using ‘3M Transparency Film’...

  • Page 24: Handling And Using Print Media

    Chapter 2 Handling and using print media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 25: Choosing The Right Print Media

    Choosing the right print media Paper type and size for each operation Paper Type Paper Size 215.9 × 279.4 mm Cut Sheet Letter (8 1/2 × 11 in.) 210 × 297 mm (8.3 × 11.7 in.) 215.9 × 355.6 mm Legal (8 1/2 ×...
  • Page 26 75 to 95 g/m Transparencies – Up to 100 sheets of 80 g/m paper. BP71 (260 g/m ) paper is especially designed for Brother inkjet machines. Thickness 0.08 to 0.15 mm 0.08 to 0.25 mm Up to 0.25 mm Up to 0.25 mm Up to 0.15 mm...

  • Page 27: Loading Documents

    Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (MFC-290C and MFC-297C only) The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 80 g/m paper and always fan the pages before putting them in the ADF.

  • Page 28: Scannable Area

    Chapter 2 How to load documents Note To use the scanner glass, the ADF must be empty. Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.

  • Page 29: General Setup

    To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit.

  • Page 30: Volume Settings

    Chapter 3 Volume Settings Ring Volume You can choose a range of ring volume levels, from High to Off. While the machine is idle, press to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level.

  • Page 31: Automatic Daylight Savings Time

    Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date&Time setting.

  • Page 32: Security Features

    Scanning PhotoCapture Operation from the Control panel Note If you forget the TX Lock password, please call your Brother dealer for service. Setting and changing the TX Lock password Note If you have already set the password, you will not need to set it again.

  • Page 33: Turning Tx Lock On/Off

    Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off Press Menu.
  • Page 34 Chapter 4...
  • Page 35 Section II Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports...

  • Page 36: Sending A Fax

    Sending a Fax Entering Fax mode To enter fax mode, press the key will glow green. Faxing from the ADF (MFC-290C and MFC-297C only) Make sure you are in Fax mode Place the document face down in the ADF. (See Using the ADF (MFC-290C and MFC-297C only) on page 17.) Enter the fax number using the dial pad, Speed Dial or Search.

  • Page 37: Faxing Letter Size Documents From The Scanner Glass

    Faxing Letter size documents from the scanner glass When documents are Letter size, you need to set scan size to Letter. If you do not, the side portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0.

  • Page 38: Cancelling A Broadcast In Progress

    Chapter 5 Cancelling a Broadcast in progress Press Menu, 2, 4. The LCD will show the fax number being dialled. XXXXXXXX Press OK. The LCD will show the job number: 1.Clear 2.Exit Press 1 to cancel. The LCD will then show the Broadcast job number and 1.Clear To cancel the Broadcast, press 1.

  • Page 39: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.

  • Page 40: Dual Access (Monochrome Only)

    Chapter 5 Dual access (Monochrome only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 41: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.

  • Page 42: Receiving A Fax

    Receiving a Fax Receive modes Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode. For more detailed information on the receive modes see Using receive modes on page 33 and Receive mode settings on page 34.

  • Page 43: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 34.) Fax only Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.

  • Page 44: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine choose the maximum number of rings.

  • Page 45: Fax Detect

    Fax Detect If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset you are using, just replace the handset. Your machine will do the rest.

  • Page 46: Telephone And External Devices

    Telephone and External devices Voice Operations Voice calls can be made either with an extension or external telephone, by dialling manually, or by using Speed Dial numbers. Tone or pulse If you are using an external telephone and have a pulse dialling service, but need to send tone signals (for example, for telephone banking), follow the instructions below.

  • Page 47: Bt Call Sign (U.k. Only)

    PBX and TRANSFER The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX.

  • Page 48: Caller Id (U.k. And Ireland Only)

    Chapter 7 To enable the machine to work with BT Call Sign (With your external telephone only) Press Menu, 2, 0, 3. 0.Miscellaneous 3.BT Call Sign Press a or b to choose On (or Off). Press OK. Press Stop/Exit. Note If you turn off BT Call Sign, the receive mode stays in Manual.

  • Page 49: Connecting An External Tad (Telephone Answering Device)

    Printing the Caller ID List Press Menu, 2, 0, 4. Press a or b to choose Print Report. Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD. Press Mono Start or Colour Start. After printing has finished, press Stop/Exit.

  • Page 50: Connections

    Chapter 7 Connections The external TAD must be connected as shown in the previous illustration. Set your external TAD to one or two rings. (The machine's Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls.

  • Page 51: External And Extension Telephones

    External and extension telephones Connecting an external or extension telephone You can connect a separate telephone as shown in the diagram below. 1 Extension telephone 2 External telephone When you are using an external telephone, the LCD shows Telephone. Operation from extension telephones If you answer a fax call on an extension or an external telephone plugged into the correct...

  • Page 52: Using A Cordless External Telephone

    Chapter 7 This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be put into the modular socket of the white ‘T’-shaped connector provided as part of the...
  • Page 53 Changing the remote codes If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is 5 1. The preset Remote Deactivation Code is # 5 1. If you want to, you can replace them with your own codes.

  • Page 54: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Manual dialling Press all of the digits of the fax or telephone number. Speed Dialling Press (Speed Dial). Press OK and the # (hash) key, and then the two digit Speed Dial number using the dial pad.

  • Page 55: Storing Numbers

    Storing numbers You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Note If you lose electrical power, the Quick Dial numbers that are in the memory will not be...

  • Page 56: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for broadcasting Groups, which can be stored in a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only (Speed Dial), Search, OK, #, the two-digit location and Mono Start. First, you'll need to store each fax number in a Speed- Dial location.

  • Page 57: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 58: Reports

    Chapter 9 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list showing how to program your machine. 3.Quick Dial Lists names and numbers stored in the Speed Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 59: Section Iii Copy

    Section III Copy Making copies...

  • Page 60: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 19.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 61: Copy Options

    Fast Normal Best Enlarge/ 47%/69%/83%/93% /97%/100%/142%/ Reduce 186%/198%/ Fit to Page/ Custom(25-400%) Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size A4 10(W) x 15(H)cm Letter Legal Brightness - nnonn + Stack/Sort Stack (MFC-290C Sort MFC-297C...

  • Page 62: Changing Copy Speed And Quality

    Chapter 10 Changing copy speed and quality You can choose from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instructions below: Press Normal Normal is the recommended mode for ordinary print outs.

  • Page 63: Making N In 1 Copies Or A Poster

    To enlarge or reduce the next copy follow the instruction below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Enlarge/Reduce.
  • Page 64 Chapter 10 Press Mono Start to scan the document. You can also press Colour Start if you are using Poster layout. If you placed the document in the ADF (MFC-290C and MFC-297C) or are making a poster, the machine scans the pages and starts printing.

  • Page 65: Sorting Copies Using The Adf (Monochrome Only) (Mfc-290C And Mfc-297C Only)

    Sorting copies using the ADF (Monochrome only) (MFC-290C and MFC-297C only) You can sort multiple copies. Pages will be sorted in the order 3 2 1, 3 2 1, 3 2 1, and so Make sure you are in Copy mode Load your document.

  • Page 66: Paper Options

    Press Copy Options and a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using (Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency). Press OK. Press Mono Start or Colour Start. Note To change the default paper type setting see Paper Type on page 19.

  • Page 67: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera...

  • Page 68: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive Note The MFC-250C only supports USB Flash memory drives. PhotoCapture Center™ Operations Printing from a memory card or USB Flash memory drive without a PC Even if your machine is not connected to your...

  • Page 69: Memory Cards (Mfc-290C And Mfc-297C Only) Or A Usb Flash Memory Drive Folder Structure

    Memory cards (MFC-290C and MFC-297C only) or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files, memory cards and USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG,...

  • Page 70: Getting Started

    Chapter 11 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive 2 SD, SDHC 3 Memory Stick™, Memory Stick PRO™ 4 xD-Picture Card™ CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.

  • Page 71: How To Print From A Memory Card Or Usb Flash Memory Drive

    How to print from a memory card or USB Flash memory drive Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card or USB Flash memory drive: Make sure you have put the memory...

  • Page 72: Printing Photos

    Chapter 11 Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press a or b to choose the paper size you are using, A4 or Letter.

  • Page 73: Dpof Printing

    DPOF Print:Yes. Press OK. Max. Size Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press a or b to choose the paper size you are using, Letter, A4, 10x15cm or 13x18cm.

  • Page 74: Photocapture Center™ Print Settings

    Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 10x15cm or 13x18cm.

  • Page 75: Cropping

    Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped. The default setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off.

  • Page 76: Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 11 Scan to a memory card or USB Flash memory drive You can scan monochrome and colour documents onto a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.

  • Page 77: Changing The Monochrome File Format

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to the USB direct interface.

  • Page 78: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.

  • Page 79: Printing Images

    Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.

  • Page 80: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Chapter 12 Printing photos directly from a digital camera (without PictBridge) If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. (If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 68.) Note...

  • Page 81: Understanding The Error Messages

    Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 82 Chapter 12...

  • Page 83: Section V Software

    Section V Software Software features...

  • Page 84: Software Features

    For Windows Note If you have not installed the software, see Viewing Documentation on page 3. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 85 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 86: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 87: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 88 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 89 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.
  • Page 90 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket.

  • Page 91: Important Safety Instructions

    When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

  • Page 92: Important - For Your Safety

    12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions.

  • Page 93: Radio Interference

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. European Union Only ®...

  • Page 94: Legal Limitations For Copying

    Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list.We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which should not be copied: Money Bonds or other certificates of indebtedness...

  • Page 95: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved.

  • Page 96: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 97 Print Odd Pages and Print Even Pages settings. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 98: Printing Received Faxes

    Printing (continued) Difficulty Printed pages are not stacked neatly. Machine does not print from ® ® Adobe Illustrator Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving.

  • Page 99: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 100 Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 101: Dial Tone Detection

    PhotoCapture Center™ Difficulties Difficulty Removable Disk does not work correctly. Cannot access Removable Disk from Desktop icon. Part of my photo is missing when printed. Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number.

  • Page 102: Error And Maintenance Messages

    You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 103 Manual to another mode. You installed a new ink too quickly Cannot Detect and the machine didn’t detect it. If you are using non Brother ink the machine may not detect the ink cartridge. An ink cartridge is not installed correctly.
  • Page 104 Error Message Cause The machine has a mechanical Init Unable XX problem. —OR— A foreign object such as a clip or ripped paper is in the machine. The indicated ink cartridge is Ink Low Black running out of ink. If a sending Ink Low Yellow machine has a colour fax to send, Ink Low Cyan...
  • Page 105 Please Disconnect has been connected to the USB USB Device. direct interface. (For more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. Troubleshooting and Routine Maintenance Action Set up the Speed Dial number. (See Storing Speed Dial numbers on page 45.)

  • Page 106: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Journal report If the LCD shows: Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 96.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 107: Printer Jam Or Paper Jam

    Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the left. Close the document cover. Press Stop/Exit. Troubleshooting and Routine Maintenance Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine.
  • Page 108 Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Close the Jam Clear Cover. Make sure the cover is set properly. Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover (1) until it locks securely in the open position.
  • Page 109 Note • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head.

  • Page 110: Routine Maintenance

    Brother Branded ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used.
  • Page 111 Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Troubleshooting and Routine Maintenance Gently push the ink cartridge until it clicks, and then close the ink cartridge...

  • Page 112: Cleaning The Outside Of The Machine

    CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

  • Page 113: Cleaning The Scanner Glass

    Wipe the inside and outside of the paper tray with a soft cloth to remove dust. Close the paper tray cover and put the paper tray firmly back in the machine. Troubleshooting and Routine Maintenance Cleaning the scanner glass Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass...

  • Page 114: Cleaning The Machine Printer Platen

    Cleaning the machine printer platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen. Lift the scanner cover until it locks securely into the open position. Clean the machine printer platen (1). Cleaning the paper pick-up roller Pull the paper tray completely out of the machine.

  • Page 115: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, try installing a new genuine Brother Branded replacement cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved call your Brother dealer.

  • Page 116: Checking The Print Alignment

    If ink is still missing, call your Brother dealer. CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 117: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Press Menu, 7, 3. The LCD shows the ink volume. Press a or b to choose the colour you want to check. Press Stop/Exit. Note You can check the ink volume from your computer.

  • Page 118: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. Follow the instructions below to properly pack your machine. Damage caused to your machine during transit is not covered by your warranty. CAUTION It is important to allow the machine to ‘park’...
  • Page 119 Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). Wrap the machine in the bag and put it in the original carton with the original packing material. Troubleshooting and Routine Maintenance Pack the printed materials in the original carton as shown below.

  • Page 120: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 121 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 122: Menu Table

    Menu Selections Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — 10x15cm Letter Legal to accept to exit Descriptions Page Sets the time to return to Fax mode.
  • Page 123 Main Menu Submenu 1.General Setup 4.Volume (Continued) 5.Auto Daylight 6.LCD Contrast 7.Sleep Mode The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Ring Med* High 2.Beeper Low* High 3.Speaker Med* High — — Light Dark* — 1 Min 2 Mins 3 Mins...
  • Page 124 Main Menu Submenu 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Ring Delay (Example for the U.K.) 2.F/T Ring Time 20Secs 30Secs* 40Secs 70Secs 3.Fax Detect 4.Remote Codes On* ( 51, #51) 5.Auto Reduction On*...
  • Page 125 Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) 3.Report Setting 4.Remaining Jobs The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Contrast Auto* Light Dark 2.Fax Resolution Standard* Fine S.Fine Photo 3.Real Time TX Next Fax Only Off* 4.Overseas Mode...
  • Page 126 -nonnn+ -onnnn+ — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Normal Photo* — Plain Paper Inkjet Paper Brother BP71 Other Glossy* — 10x15cm* 13x18cm Letter Descriptions Page Stops unauthorized users from changing the machine’s current settings. Adjusts the equalization for transmission problems.
  • Page 127 Main Menu Submenu 4.PhotoCapture 4.Print Size (Continued) 5.Brightness 6.Contrast 7.Cropping 8.Borderless 9.Date Print 0.Scan to Media The factory settings are shown in Bold with an asterisk. Menu Selections Options — 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max.
  • Page 128 Main Menu Submenu 5.Print Reports 1.XMIT Verify 2.Help List 3.Quick Dial 4.Fax Journal 5.User Settings 6.Machine Info. 1.Serial No. 7.Ink Management 1.Test Print 2.Cleaning 3.Ink Volume 0.Initial Setup 1.Receive Mode 2.Date&Time 3.Station ID 4.Tone/Pulse 5.Dial Tone 6.Phone Line The factory settings are shown in Bold with an asterisk. Menu Selections Options —...

  • Page 129: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. By pressing the relevant number key repeatedly, you can access the character you want.

  • Page 130: D Specifications

    Power Consumption Inkjet Piezo with 94 × 1 nozzle Mono: Piezo with 94 × 3 nozzles Colour: 32 MB AC 220 to 240V 50/60Hz (MFC-250C) Off: Average 0.6 W Sleep Mode: Average 3 W Standby: Average 4.5 W Operating: Average 22 W...
  • Page 131 Dimensions (MFC-250C) 150 mm (MFC-290C and MFC-297C) 180 mm Weight 7.2 kg (MFC-250C) 7.8 kg (MFC-290C and MFC-297C) Noise Operating: Noise per ISO 9296 Operating: Office equipment with L rooms where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.

  • Page 132: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 15. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 133: Fax

    Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Greyscale Contrast Control Resolution Speed Dial Groups ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback 14,400 bps ADF Width: (MFC-290C and MFC-297C) 148 mm to 216 mm ADF Length: (MFC-290C and MFC-297C) 148 mm to 355.6 mm Scanner Glass Width: Max.

  • Page 134: Automatic Redial

    Out of Paper Reception Monochrome only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 135: Copy

    Copy Colour/Monochrome Document Size Multiple Copies Enlarge/Reduce Resolution Yes/Yes ADF Width: (MFC-290C and MFC-297C) 148 mm to 216 mm ADF Length: (MFC-290C and MFC-297C) 148 mm to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Stacks up to 99 pages Sorts up to 99 pages (Monochrome only) (MFC-290C and MFC-297C only)

  • Page 136: Photocapture Center

    PhotoCapture Center™ Note The MFC-250C only supports USB Flash memory drives. Available Media Resolution File Extension (Media Format) (Image Format) Number of Files Folder Borderless Memory cards, Adapters and USB Flash memory drive are not included. SecureDigital (SD) : 16MB to 2GB SecureDigital High Capacity (SDHC) : 4GB to 8GB xD-Picture Card™...

  • Page 137: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.jp/pictbridge for more information PictBridge (USB) Port Specifications...

  • Page 138: Scanner

    XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) Yes/Yes ®...

  • Page 139: Printer

    Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 ×...

  • Page 140: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 2.0 m. Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 141: Computer Requirements

    ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. PaperPort™ 11SE supports Microsoft ®...

  • Page 142: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 143: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 144 F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered. Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.
  • Page 145 PhotoCapture Center™ Allows you to print digital photos from your digital camera at high resolution for photo quality printing. PictBridge Allows you to print photos directly from your digital camera at high resolution for photo quality printing. Pulse A form of rotary dialling on a telephone line.
  • Page 146 Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. User Settings A printed report that shows the current settings of the machine. Xmit Report (Transmission Verification Report) A listing for each fax sent, that shows its date, time and number.

  • Page 147: Index

    Index ADF (automatic document feeder) ... 17 Answering machine (TAD) ...39 connecting ...40 ® ® Apple Macintosh See Software User's Guide on the CD-ROM..Automatic fax receive ...32 Fax Detect ...35 Broadcasting ...27 setting up Groups for ...46 Caller ID ...38 print list ...39 view list ...38 Cancelling...
  • Page 148 Fax codes changing ...43 Remote Activation Code ... 35 Remote Deactivation Code ... 41 Fax Detect ...35 Fax, from PC See Software User's Guide on the CD-ROM..Fax, stand-alone receiving ...32 at end of conversation ...33 difficulties ... 86 F/T Ring Time, setting ...34 from extension telephone ...
  • Page 149 Out of Memory message ... 30 Packing the machine ...108 Paper ... 13 capacity ...16 document size ...26 loading ...8 size ... 15 size of document ...17 type ... 15 PaperPort™ 11SE with OCR See Software User's Guide on the CD-ROM and Help in the PaperPort™...
  • Page 150 Safety Instructions ...81 Scanner glass cleaning ...103 using ...17 Scanning See Software User's Guide on the CD-ROM..Serial Number how to find... See inside front cover Shipping the machine ...108 Sleep Mode ...21 Speed Dial changing ...45 setting up ...45 TAD (telephone answering device), external ...
  • Page 151 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchsed in their own countries.

This manual is also suitable for:

Mfc-290cMfc-297c

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