Troubleshooting - PowerXL Grind & Go Plus Owner's Manual

Troubleshooting

Symptom
The appliance is not powering on.
The blue light on the appliance is blinking.
The brewing cycle will not start.
The appliance is not grinding beans.
Coffee is weaker than usual.
The Filter basket overflows.
Grounds are in coffee.
The filter is clogged.
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PowerXL Grind & Go Plus ™
Possible Cause
The appliance is not plugged in.
The Carafe is not locked into place.
The Filter Basket is not in place.
The coffee grounds from a previous use
are still in the Filter Basket.
There is no water in the Water Reservoir.
The Carafe may be too full.
There are not enough beans in the Carafe.
There is not enough ground coffee in the Carafe.
The Filter Basket is not properly inserted
in the Carafe.
Too many grounds have been placed
in the Filter Basket.
The Filter Basket has overflowed.
If finely ground coffee was used, it clogged the filter.
Solution
Plug the appliance into a dedicated power outlet.
Ensure that all the components of the Carafe are in place.
Ensure that the handle of the Carafe is aligned with the
lock symbol. Make sure the appliance is plugged in.
Remove any old coffee grounds.
Add new coffee beans or grounds.
Fill the Water Reservoir using the water level markings.
Turn the appliance off. Remove some of the beans
from the Carafe.
Be sure there are enough beans in your Carafe for the
amount of coffee you intend to brew. Be sure not to
exceed the maximum bean capacity of 4 scoops.
Add more ground coffee. Be sure not to exceed
the maximum ground coffee capacity of 4 scoops.
Insert the Filter Basket in the Carafe
(see the "Making Coffee with Whole Beans" section).
Remove some of the grounds from the Filter Basket.
Remove some of the grounds from the Filter Basket.
Use less ground coffee or fewer coffee beans.
We do not recommend using finely ground coffee.