Troubleshooting - KMART anko MY-CS6002WP1 User Manual

Troubleshooting

The cases in the following tables do not always indicate a faulty cooker. Please
examine the cooker carefully before contacting Kmart.
Problem
Difficult to close the lid
Difficult to open the lid
Steam leaks from the
side of the lid
Steam leaks from float
valve for over 2 minutes
Float valve unable to rise
Steam comes out from
exhaust valve non-stop
Display remains blank
after connecting the
power cord
All LEDs flash
with a code
appearing on
screen
Rice half cooked or too
hard
Rice too soft
Possible Reason
Sealing ring not installed properly
Float valve in the popped-up
position
Pressure exists inside the cooker
Float valve stuck at the popped-up
position
No sealing ring
Sealing ring damaged
Food debris attached to the sealing
ring
Lid not closed properly
Food debris on the float valve
silicone seal
Float valve silicone ring worn-out
Too little food or water in inner pot
Float valve obstructed by the lid
locking pin
Steam release handle not in
sealing position
Pressure control fails
Bad power connection or no power
Cooker's electrical fuse was blown
Faulty temperature sensor
E1 code
(cannot be detected)
Faulty temperature sensor
E2 code
(short circuited)
E8 code Faulty pressure sensor
Mains voltage is too low
EL code
Too litter water
Cover opened prematurely
Too much water
Position the sealing ring well
Press the float valve lightly
downwards
Use the steam release handle to
reduce the internal pressure. Open
the lid after the pressure is
completely released.
Press the float valve lightly with a
pen or chopstick.
Install the sealing ring
Replace the sealing ring
Clean the sealing ring
Open then close the lid again
Clean the float valve silicone seal
Replace the float valve silicone seal
Add water according to the recipe
Close the lid completely
Turn the release handle to the
sealing position
Contact Kmart. Product is faulty
Inspect the power cord to ensure a
good connection, check the power
outlet is active.
Contact Kmart. Product is faulty.
Contact Kmart. Product is faulty.
Contact Kmart. Product is faulty.
Contact Kmart. Product is faulty.
Contact an electrician to check the
mains power outlet socket in your home.
Adjust dry-rice and water
ratio according to recipe
After cooking, cycle completes, leave
the cover on for 5 more minutes.
Adjust dry-rice and water ratio
according to recipe
17
Solution