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Sony WH-1000XM4 How To Connect page 25

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restarting your phone/computer.
5. Maybe your Bluetooth device is cheating on you?
If you have connected your Bluetooth device with many other devices around, it is possible that
it is automatically connecting to a previous device!
Make sure you disable that connection before attempting a new one.
6. Avoid menus, use NFC!
If you don't like going through the Bluetooth settings menu, or are experiencing troubles with
scanning and finding the target Bluetooth device, NFC might offer an easy alternative. If your
smartphone is equipped with NFC (Near Field Communication), hold both devices close to each
other: it might simplify the connection process. Moreover, it is a cool gimmick at parties!
7. Mind the gap
Bluetooth is nifty technology, but it has its limits. You can take this quite literally because the
connection strength between your Bluetooth devices will gradually lessen due to distance and
obstacles. If you cross a certain threshold, you will get disconnected. Just picture your
Bluetooth signal as an invisible cable and take the length of that cable into consideration. As a
rule of thumb, 10 metres is your maximum limit, without obstacles of any kind between the
connected devices. Also, remember that pairing requires you to be close to the target device,
preferably right next to it.
8. Make sure it's a profile match!
It is a bit technical, but there are various Bluetooth profiles that can cause mayhem if they are not
aligned. For example, there are transmitting and receiving Bluetooth devices (your phone can
send music to a speaker, but not the other way around). Always consider the purpose of the
device you're trying to pair.
Alternatively, if a device allows for more than one mode of connection—phone, music,
messages, and address book,—try disabling certain modes on either connected device to see
if that helps your problem.
Secret tip 9: Make sure your device is sufficiently charged before pairing
If your headphones are insufficiently charged, pairing can sometimes go awry, even if you use
NFC.
Don't forget to use the USB cable that came supplied with your product!

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