Troubleshooting - Logitech Digital Precision PC Gaming Headset Installation Manual

TROUBLESHOOTING

If the headset speakers are producing faint sounds or no sound, check the following:
• Is the headset in-line volume control dial turned up?
• Is the headset configured as the active audio output device in the application you are using?
(You may have to restart the application after connecting the headset to your computer.)
• Is the application you are using set to an audible volume level?
• Is your computer's sound control panel or system preference set to an audible volume level?
• Are the headset and microphone plugs connected to the appropriate ports on your computer?
• If using the USB adapter, are both 3.5mm connectors plugged into the adapter?
If the microphone is not recording, check the following:
• Is the headset in-line control switched to mute (
• Is the headset configured as the active recording device in the application you are using?
(You may have to restart the application after connecting the headset to your computer.)
• Is your computer's sound control panel or system preference configured to record from the headset?
• Are the headset and microphone plugs connected to the appropriate ports on your computer?
• If using the USB adapter, are both 3.5mm connectors plugged into the adapter?
• Is the microphone pointed toward the corner of your mouth?
Protect Your Hearing:
Listening Advice to Avoid Hearing Damage:
Listening via headphones, earbuds or headsets at a high volume may cause permanent hearing loss to occur.
The louder the volume, the less time is required before your hearing could be affected.
To establish a safe volume level:
• Start your equipment with the volume control at its lowest setting.
• Slowly increase the sound until you can hear it comfortably and clearly, and
without distortion.
• Avoid setting the volume at a level that prevents you from hearing conversations and other similar noises
around you.
Once you have established a comfortable sound level, leave it there. If you experience a ringing in your ears,
discomfort or muffled speech, reduce the volume or stop listening and have your hearing checked.
See the product support page on the Logitech
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website www.logitech.com for additional information.
Limited Warranty
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Logitech Hardware Product Limited Warranty. Logitech warrants that your Logitech hardware product shall be free from
defects in material and workmanship for two (2) years, beginning from the date of purchase. Except where prohibited by
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Please check with Logitech or the retailer where you purchased your product for details. Warranty claims that cannot be
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