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Trouble Shooting:
Problem
Camera does not turn on
Blurred Images
Failed to Connect to Wi-Fi
Slow Wi-Fi Connection
Micro USB Connection Failure
Possible Causes
The battery has been depleted.
The battery is installed incorrectly.
There could be smudges or dirt on the camera's
lenses or the lens covers.
Wrong password entered.
There are too many programs running
simultaneously on your smart device.
The wrong USB connection mode has been
selected.
Recommended Action
Charge the battery.
Follow the charging instructions in the manual to
properly install the battery.
Clean carefully with a clean, lint-free, dry cloth.
Re-enter the password. If you have forgotten the
password after changing it from the default factory
password, you can use the reset function to restore
the initial factory default password: 12345678
Close other unnecessary programs and APPs
connecting or running on your smart device.
Con irm the USB connection mode in the camera
menu. If there is a need to read, save videos or
photos, please select "Mass Storage". If there is
a need to serve as a video chat (SKYPE) camera,
please select "Webcam".
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