Verify The Status Of Network Connections And Services; Wireless Network Coverage Troubleshooting; I Cannot Connect To A Wireless Network - Blackberry Storm 9530 User Manual

User Guide
2. Perform one of the following actions:
• To connect to CDMA networks only, set the Network Technology field to 1XEV.
• To connect to either a GSM® or CDMA network, set the Network Technology field to Global.
• To connect to GSM networks only, set the Network Technology field to GSM/UMTS. Set the Network Mode field.
3. Press the Menu key.
4. Click Save.

Verify the status of network connections and services

1. On the Home screen or in the application list, click Manage Connections.
2. Click Services Status.

Wireless network coverage troubleshooting

I cannot connect to a wireless network

Try performing the following actions:
• Verify that you have turned on the connection to the wireless network.
Related topics
Turn off a wireless connection, 189
Switch wireless networks manually, 192
I cannot connect to a GSM or UMTS network
Try performing the following actions:
• Verify that your SIM card is inserted in your BlackBerry® device correctly.
• Verify that you are in a GSM® or UMTS network area that is supported by your wireless service plan.
• Verify that the network that you want to connect to appears in your preferred wireless network list.
• In the device options, on the Mobile Network screen, verify that the Network Technology field is not set to 1XEV.
• In the device options, on the Mobile Network screen, if the Network Technology field is set to GSM/UMTS, verify that the
Network Mode field is set to 3G & 2G.
Verify the status of network connections and services
193