Marquis Crown Summit Owner's Manual page 52

SPA CARE
WATER CARE TROUBLESHOOTING GUIDE
NOTE: If you request a service call and no problem is found with the spa or the problem is not
covered by warranty (i.e. chemical damage), you will be charged at the regular service rate.
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed. Clean or replace filter. Increase the length of
clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to oxidize and destroy
organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
Chemical Odor
P: Too many chloramines/bromamines in the water.
S: Treat water with Spa Shock, then adjust sanitizer level as necessary.
P: Dull looking water, difficult to manage. High total dissolved solids (TDS) may be the cause.
S: Drain, clean and refill with fresh water.
Musty Odor
P: Not enough sanitizer in water – bacteria or algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Increase. Adjust alkalinity if necessary.
Foaming
P: High concentration of body oils, lotions or soaps, as well as excessive organics.
S: Use Spa Defoamer and adjust pH and sanitizer as needed.
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and pH if necessary.
Increase the clean up cycle.
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