Q: Why Doesn't Call Waiting Work As Expected; Q: How Do I Do Three Way Calling; Q: How Do I Remove A Party From The Three-Way Calling; Q: How Do I Do Call Transfer - ZyXEL Communications Omni.Net Lite Support Notes

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Q: Why doesn't call waiting work as expected?

An incoming caller will receive a busy signal if:

You have two calls active (one active and one on hold; or both active

by using Three-Way Calling).

You are dialing a number on the B channel the incoming caller is

attempting to reach, but have not yet established a connection.

Call waiting feature is disabled. Please check the TA configuration.

step1: Press the Flash key to put the existing call on hold and receive a dial

tone.

step2: Dial the third party's phone number and wait for called party answering

the call.

step3: When you are ready to conference the call together, press Flash button

then press '3' button to establish a three way conference call.

Flash button then press '2' button. One is on-line, the other is on hold. If you

initiate a three-way call for a period then hang up your telephone, all calls will

be disconnected.

Call Transfer allows you to transfer an active call to a third party.

This service must be subscribed from your telephone company.

Transferring an active call to a third party:

step1: Once you have an active call (Caller A), press Flash key to put Caller A

on hold and receive a dial tone.

step2: Dial the third party's phone number (Caller B).

step3: After hearing the ringing back tone or Caller B answer the call.

step4: Press Flash button then press '4' button will do an transfer to directly

connect Caller A with Caller B.

step5: Hang up your phone.

Omni.Net Lite Support Notes

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