Troubleshooting - 3nStar LTT204 User Manual

6. Troubleshooting

The contents of the table below are common problems and solutions. If you troubleshoot in
the way we suggest, and the printer is still not functioning, then please get in touch with the
service center to get more help.
Problem
-The power indicator light
is not on
- Printer Diagnostic tools
(the Diagnostic Tool) show
"head opened "
-Printer Diagnostic tools
(the Diagnostic Tool) show
"Ribbon end" or "Ribbon
speed error"
-Printer Diagnostic tools
(the Diagnostic Tool)
shows "paper end"
Printer Diagnostic tools
(the Diagnostic Tool)
shows " Paper Jam "
possible factors
* The AC plug socket and
the power supply plug
socket are not properly
connected with the socket
of the printer.
* The printer power switch
is not on.
* Cover doesn't close
entirely
* Ribbon at the end
* Ribbon installed
incorrectly
* Label paper at the end
* Paper installed
incorrectly
* Gap/black mark sensors
error
* Clearance/black label
sensors detect error
* Volume label paper size
is not correct
* Volume label paper
getting stuck in internal
structure of printer
32
solution
* Check that the AC plug
socket and the power
supply plug socket are
correctly connected with the
socket of the printer.
* Turn on the power switch.
* Reclose cover firmly.
* Supply a new ribbon roll.
* Please refer to the steps
in section 3.2 to re-install
the ribbon.
* Install the new label paper
* Correct the Sensor
position
* Recalibrate label sensor
* Recalibrate volume label
sensor
* Set the correct label size
* Clean the internal cabinet
of printer