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Ordering information This guide is a product of JDSU's Technical Information Development Depart- ment, issued as part of the SmartClass. The catalog number for a printed guide is ML-5053803. The catalog number for a CD-ROM containing all user docu- mentation and utilities is CML-50535-03.
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Instructions for returning waste equipment and batteries to JDSU can be found in the Environmental section of JDSU’s web site at www.jdsu.com. If you have questions concerning disposal of your equipment or batteries, contact JDSU’s WEEE Program Management team at WEEE.EMEA@jdsu.com. SmartClass ADSL/Copper Tester User’s Guide...
This chapter describes how to use this guide. Topics discussed in this chapter include the following: – “Purpose and scope” on page x – “Assumptions” on page x – “Safety and compliance information” on page x – “Conventions” on page x SmartClass ADSL/Copper Tester User’s Guide...
Assumptions This guide is intended for novice, intermediate, and experienced users who want to use the SmartClass effectively and efficiently. We are assuming that you have basic computer experience and are familiar with basic telecommuni- cation concepts, terminology, and safety.
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WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. SmartClass ADSL/Copper Tester User’s Guide...
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About this Guide Conventions SmartClass ADSL/Copper Tester User’s Guide...
Getting Started Chapter 1 This chapter provides a general description of the SmartClass ADSL/Copper Tester. Topics discussed in this chapter include the following: – “Ship list” on page 2 – “Features and capabilities” on page 2 – “Preparation for use” on page 4...
The ADSL/Copper Tester typically ships in anti-static packing material to stabi- lize the unit inside the box. The following items typically ship standard with the SmartClass ADSL/Copper Tester, but can vary depending on the configura- tion: – SmartClass ADSL/Copper Tester unit.
The SmartClass ADSL/Copper Tester has factory-configurable options as well as options available for field upgrade. You can expand your testing capability by purchasing optional software or accessories. Configurations The SmartClass ADSL/Copper Tester is factory configurable with or without Copper or ADSL. Table 3 describes the available configurations.
Software versions There are two software versions available for the ADSL/Copper Tester. Table 5 provides descriptions of the software versions. Table 5 SmartClass ADSL/Copper Tester software versions Software version Description The standard software version. 3.04.03 This version is required to use the PTM option.
“Exploring the connector panel” on page 7 – “Exploring the bottom panel” on page 8 – “Exploring the top panel” on page 8 – “Navigating the user interface” on page 9 – “Using the keypad” on page 10 SmartClass ADSL/Copper Tester User’s Guide...
Chapter 2 Quick Tour Exploring the front panel Exploring the front panel The controls and LEDs on the SmartClass front panel, shown in Figure 1, are used to operate the unit, set up tests, and view data. Status LEDs Arrow keys...
Press to turn off, and then OK to confirm. Exploring the connector panel The SmartClass connector panel is used to connect the ADSL/Copper Tester to the ADSL line under test. If you have a Copper only unit, this panel will be blank.
(ESD). Exploring the bottom panel The SmartClass’ AC Adapter/charger and USB connector are located on the bottom panel. The USB device port is used to upgrade firmware, configure the instrument, and download test results to a PC.
Navigating the user interface Navigating the user interface The user interface of the SmartClass is designed to be intuitive and easy to use. Using the LCD and keypad, you can view test results, set up the unit, and configure test parameters. This section describes the user interface, and explains how to navigate through the menus and screens.
Data entry screens Figure 7 illustrates Data entry screens. Figure 7 SmartClass Data entry screens (example) Data entry screens provide you selections to either choose from a list of options (left example), or enter data using the keypad (right example). Use the up arrow to change the entry type (ABC is upper case, abc is lower case, 123 is numeric), or the down arrow to delete one character to the left.
If you move the cursor between characters, typing characters will insert new characters at that location. To append characters, position the cursor at the end of your text, after the last character. SmartClass ADSL/Copper Tester User’s Guide...
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Chapter 2 Quick Tour Using the keypad SmartClass ADSL/Copper Tester User’s Guide...
“Specifying the auto power down setting” on page 15 – “Enabling PTM mode” on page 16 – “Viewing the battery status” on page 16 – “Setting the language” on page 16 – “Restoring factory defaults” on page 17 SmartClass ADSL/Copper Tester User’s Guide...
Changing the date format Using the Date and Time menu, you can change the format of the date.You can specify either MM/DD/YYYY or DD/MM/YYYY formats. To change the date format 1 Select SYSTEM SETUP from the Main Menu. SmartClass ADSL/Copper Tester User’s Guide...
– 5, 10, or 15 Minutes - the amount of time to wait (in minutes) after a keypress or no line activity before power down. 4 Press the OK key. The auto power down setting is specified. SmartClass ADSL/Copper Tester User’s Guide...
The LANGUAGE menu allows you to change the language of the user inter- face. To set the language 1 Select LANGUAGE from the Main Menu. 2 Select the desired language. The user interface changes to the specified language. SmartClass ADSL/Copper Tester User’s Guide...
2 Select FACTORY DEFS. You may have to scroll to find the FACTORY DEFS selection. A confirmation menu appears. 3 Press the OK key to reset the defaults or Cancel to keep the current settings. SmartClass ADSL/Copper Tester User’s Guide...
About ADSL testing About ADSL testing The SmartClass ADSL/Copper Tester offers a suite of testing options, including ping, FTP, trace route, VCC scan, and others. All of these testing options are described in this document, but not all options are supported with all versions of the product.
Select MODEM TEST. b Select PING. The PING results appear. 4 To view Ping requests sent to the SmartClass ADSL/Copper Tester, press the down arrow. The PING MONITOR screen appears. This screen reports any ping requests that were sent to you. This counter runs continuously in the back- ground, and shows the last address that sent a PING to the ADSL/Copper Tester, and the number of PINGs received.
Connect a cable from the line to the DSL jack on the right side of the ADSL/Copper Tester. c Wait for the modems to sync. After synchronization, proceed to step 2 Specify the settings on the WEB TEST SETUP menu. “Specifying web test settings” on page SmartClass ADSL/Copper Tester User’s Guide...
Select ADVANCED. c Select FTP. FTP will start automatically and display the destination address, connec- tion status, download file size, download time and rate. For more information on the results, see Chapter 7 “Interpreting Test Results”. SmartClass ADSL/Copper Tester User’s Guide...
NOTE: The data connection must be established (indicated by a solid green Frame LED) for video streams to be visible to the SmartClass Tester and the video statistics screens to show activity. d To change the video channel, press the right arrow. This returns you to the video setup.
6 Press the # key (or the OK key) to transmit the loop command to the appli- cable device. The status is displayed at the top of the menu (reply or fail). For more information on the results, see Chapter 7 “Interpreting Test Results”. SmartClass ADSL/Copper Tester User’s Guide...
The Virtual Circuit Connections (VCC) scan is designed to look for remote ATM activity on preprogrammed VCs, such as OAM loopback cells from the NOC. The SmartClass ADSL/Copper Tester does not generate this traffic during the test and requires a remote traffic source. VCC (virtual circuit connection) scan helps verify ATM provisioning by checking for ATM cell activity on five ATM VPI/ VCI combinations.
This procedure involves two main steps: – configure the ports (port numbers) you wish to scan – run the test NOTE: This test is only available if the modem firmware version is higher than 108.96.3a.002. SmartClass ADSL/Copper Tester User’s Guide...
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2 View the test results. a Select MODEM TEST. b Select ADVANCED. c Select PORT TEST. NOTE: The port test only works via the Ethernet interface. For more information on the results, see Chapter 7 “Interpreting Test Results”. SmartClass ADSL/Copper Tester User’s Guide...
“Running a cable check” on page 30 – “Performing a snapshot test” on page 31 – “Performing copper measurements” on page 31 – “Cord compensation” on page 33 – “Calibrating the unit” on page 33 SmartClass ADSL/Copper Tester User’s Guide...
Chapter 5 Copper Testing About copper testing About copper testing The SmartClass Tester’s optional copper features allow quick turn-up and basic troubleshooting of the copper local loop. The copper features include two quick tests: – cable check, auto test – snapshot test You can also perform specific measurements for the following tests: –...
The default volt meter measurement impedance is 1MOhm. To change to 100KOhm, press the asterisk/star (∗) key. 7 Use the left and right arrow keys to change the pair. 8 Optional. To reset the high and low values, press the pound/hash (#) key. SmartClass ADSL/Copper Tester User’s Guide...
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21 Optional. To reset the high and low values, press the pound/hash (#) key. 22 Press the down arrow to move to LOAD COIL. The SmartClass ADSL/Copper Tester can detect up to five load coils that may exist on the line, out to 27,000 (8,200 meters) feet. It will also report a short, open, or a high noise condition, if detected.
An acknowledgement screen appears. 3 Select OK to continue the calibration. The ADSL/Copper Tester performs a self calibration. The self-calibration values are stored in internal memory. 4 Press Cancel to return to the COPPER TEST menu. SmartClass ADSL/Copper Tester User’s Guide...
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Chapter 5 Copper Testing Calibrating the unit SmartClass ADSL/Copper Tester User’s Guide...
Topics discussed in this chapter include the following: – “Specifying test configuration settings” on page 36 – “Saving a test configuration” on page 43 – “Loading a configuration” on page 43 SmartClass ADSL/Copper Tester User’s Guide...
The remaining selections are optional depending on the WAN mode. 9 Select whether the WAN IP configuration is static or dynamic (DHCP). 10 If you are using a static configuration, enter the WAN IP address and WAN NETMASK 11 Enter the Gateway IP address. SmartClass ADSL/Copper Tester User’s Guide...
If DHCP Server is enabled below, this is the starting IP address for the tester’s DHCP server. 8 If using a static configuration, enter the GATEWAY IP address. 9 Select DHCP SERVER and enable or disable the tester’s DHCP server. SmartClass ADSL/Copper Tester User’s Guide...
5 Use the keypad and arrow keys to enter the destination URL. When you enter a value, the cursor will move to the next position after a one second pause. The web test settings are configured. SmartClass ADSL/Copper Tester User’s Guide...
– MAX PACKET JITTER. This is the maximum allowable packet jitter he variance in packet arrival times at an endpoint – TS SYNC ERRORS. This is the maximum number of allowable test stream (TS) synchronization errors SmartClass ADSL/Copper Tester User’s Guide...
5 Enter up to three IP addresses of DNS servers for static configurations. NOTE: When the LAN or WAN interface is configured using DHCP, the interface will use the DHCP-assigned DNS servers instead of the manually configured server addresses. The DNS settings are configured. SmartClass ADSL/Copper Tester User’s Guide...
To specify port settings 1 Select MODEM TEST from the Main Menu. 2 Select SETUP. 3 Select ADVANCED. 4 Select PORT SETUP. 5 Select an address to edit. SmartClass ADSL/Copper Tester User’s Guide...
Press the 4 key and then specify the threshold value (length) for OPEN. e Press the 5 key and then specify the percent for a CAP (capacitive) BALANCE. Press the 6 key and then specify the threshold value for longitudinal BALANCE. The copper settings are specified. SmartClass ADSL/Copper Tester User’s Guide...
4 Press the 2 key. 5 Press the OK key. The test configuration is loaded. NOTE: Configurations can be imported from the Download Manager (versions 2.00.xx or later). Please refer to the Download Manager instructions. SmartClass ADSL/Copper Tester User’s Guide...
Chapter 7 Interpreting Test Results About ADSL results About ADSL results After the SmartClass ADSL/Copper Tester synchronizes with the DSLAM, the unit immediately displays results on the LCD. You can view many additional results by pressing the arrow keys. LEDs The LEDs on the front panel report the status of the unit.
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Power level, in dB, of the ADSL signal, downstream (from the DSLAM) and upstream (trans- mitted by the ADSL/Copper Tester). 1. These are ADSL1 rates. Some manufacturers allow higher ADSL1 rates. 2. These are ADSL2 rates. SmartClass ADSL/Copper Tester User’s Guide...
Total number of cells that contain data and reached the other end error free. IDLE CELL CNT Total number of idle cells. BAD HEC CELL Total number of cells that were bad due to HEC errors. SmartClass ADSL/Copper Tester User’s Guide...
Total number of dropped cells. The ATM network will dis- card or “drop” erred cells which must then be retransmit- ted (this is done automatically). The SmartClass counts the number of ATM cells and how many were dropped, giving an indication of service quality.
“collision” of frames. ENET TX ERRORS Total errors transmitted ENET RX BYTES Total bytes received ENET RX FRAMES Total frames received ENET RX CRC ERRORS otal CRC errors received SmartClass ADSL/Copper Tester User’s Guide...
Whether the gateway configuration is static or dynamic. GATEWAY IP The IP address of the gateway. DNS TYPE Whether the DNS configuration is static or dynamic. DNS 1, 2, 3 The IP addresses of up to three DNS servers. SmartClass ADSL/Copper Tester User’s Guide...
Number of blocks transmitted or received Zap Time Time from the channel change request to receiving the video channel IP Packets RX Number of IP packets received Packet Jitter Average packet jitter Max Packet Jitter The highest packet jitter measured SmartClass ADSL/Copper Tester User’s Guide...
Table 19 describes the OAM results found on the OAM test screen. Table 19 OAM test results Result Definition The large number at the top of the screen is the number of loopback messages processed. SmartClass ADSL/Copper Tester User’s Guide...
The IP pool test results screen displays the test pool size, the number of addresses tested, and the number failed. Port results The port test results screen shows if each port tested is active or inactive, for up to eight configured ports. SmartClass ADSL/Copper Tester User’s Guide...
You measure resistance to test line continuity and quality, and to detect corro- sion, shorts, opens, and faults. The SmartClass ADSL/Copper Tester is able to measure resistance in the presence of noise and foreign voltage, but the accuracy may be reduced, depending on the noise level.
100.0K to 999K 1.0M to 9.9M 6.5% 10.0M to 100M 100K 6.5% Opens/Capacitance You measure opens/capacitance to: – measure total electrical loop length (includes length of bridged taps). – find wet sections, bridged taps or open faults. SmartClass ADSL/Copper Tester User’s Guide...
You check for load coils to ensure there are no load coils present on a digital line (such as ADSL or ISDN). Load coil detection and elimination is essential in the installation of an xDSL circuit SmartClass ADSL/Copper Tester User’s Guide...
For the copper cable check, you are finished saving results. For ADSL test results, continue with step 3 Scroll to the desired location number. 4 Press the 1 key. 5 Enter the file name. 6 Press the OK key. The test results are stored. SmartClass ADSL/Copper Tester User’s Guide...
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Chapter 7 Interpreting Test Results Saving results For more information on downloading the results to Excel, see the instructions provided with the Download Manager utility. SmartClass ADSL/Copper Tester User’s Guide...
This chapter describes how to maintain the ADSL/Copper Tester‘s batteries. Topics discussed in this chapter include the following: – “Prolonging battery life” on page 62 – “Recharging the batteries” on page 62 – “Replacing the batteries” on page 63 SmartClass ADSL/Copper Tester User’s Guide...
Do not leave the batteries in a car or truck, particularly during extremely hot or cold weather. – The first time you use the SmartClass Tester, or after prolonged storage, use the AC adapter to power the unit. – If the battery capacity is depleted or if the batteries have been stored for a prolonged period, charge the batteries before use.
Forcing charge on Alkaline batteries may damage the batteries. Only per- form the force charge on rechargeable batteries. 3 Let the SmartClass charge for 2 to 4 hours for a fast charge; for maximum capacity, allow the SmartClass to (trickle) charge overnight.
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If the AC Adapter is connected, you will be prompted for the battery type immediately. If the adapter is not connected, the prompt appears when you power up the unit. Replacing the batteries is complete. SmartClass ADSL/Copper Tester User’s Guide...
Troubleshooting Chapter 9 This chapter describes how to identify and correct problems related to the SmartClass ADSL/Copper Tester. Topics discussed in this chapter include the following: – “Getting Technical Assistance” on page 66 – “Additional information” on page 66 –...
You should verify whether your problem is listed here before contacting technical assistance. The following section addresses questions that may be asked about completing tests with the SmartClass. There are two sections included: – General – ADSL tests –...
This could be caused by bridged taps, cable crosstalk, or AM radio. Check whether the max rate on the DSLAM is limited. Check for a premise alarm system on the same pair. Check the attenuation. SmartClass ADSL/Copper Tester User’s Guide...
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Make sure the DNS server is active with another PC. Set the PING packet size to a lower number. Make sure the ADSL/Copper Tester’s WAN mode is set correctly for the type of circuit under test (such as PPPoE versus IPoE). SmartClass ADSL/Copper Tester User’s Guide...
I am performing an opens/capacitance test. The mutual value looks good, but the tip and ring values are really short. Resolution Verify the ground. The module must be grounded to the same ground as the pair under test. SmartClass ADSL/Copper Tester User’s Guide...
Power supply input 100 to 240 VAC, 50/60 Hz, autosensing Power supply output 12 V, 1.25 Amp Alkaline batteries may be used when rechargeable batteries are not available. However, the operating time will be limited. SmartClass ADSL/Copper Tester User’s Guide...
5 years. Perform the procedure “Calibrating the unit” on page Factory calibration JDSU recommends that you return your SmartClass ADSL/Copper Tester to the factory every 3 years for complete inspection and calibration. For additional information about options, services, and factory calibration, contact your local JDSU representative or contact JDSU through the company web site, www.jdsu.com.
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MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS THOSE ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE. UNDER NO CIRCUMSTANCES WILL JDSU BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES RELATED TO BREACH OF THIS WARRANTY. SmartClass ADSL/Copper Tester User’s Guide...
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Communications Test and Measurement Regional Sales North America Latin America Asia Pacific EMEA www.jdsu.com Toll Free: 1 800 638 2049 Tel: +55 11 5503 3800 Tel: +852 2892 0990 Tel: +49 7121 86 2222 Tel: +1 240 404 2999 Fax:+55 11 5505 1598 Fax:+852 2892 0770 Fax:+49 7121 86 1222 Fax:+1 240 404 2195...