Alcatel TKEE MINI Manual page 59

• When the device falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This eliminates
any abnormal OS booting issues caused by third
party applications.
• If neither method is effective, reset the device by
pressing the Power key and the Volume up key at the
same time till the screen light, press the Volume up
key to choose the recovery mode. Press the Volume
key to select Wipe data/Factory reset, and press the
Power key to confirm each selection.
My device has not responded for several minutes
• If your device doesn't respond, turn off your device
by pressing and holding the Power key until it turns
off and then restart it again.
• If your device has a removable battery, remove the
battery and reinsert it, then restart the device.
• If it still doesn't work, reset the device.
My device turns off by itself
• Check that your screen is locked when you are not
using your device, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the device or update
software.
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