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If you lose a wireless key/
If the wireless key is broken
If you lose a wireless key
If you lose both of the wireless keys, the hard disk drive cannot be recognized. In this
case, you cannot restore the hard disk data. However, if you lose only one wireless key,
buy a new wireless key from the Sony dealer where you purchased this product or a Sony
service representative in your area, and set the security function again (page 12).
Note
When you replace a wireless key (by ordering from the Sony dealer where you purchased this product or a Sony
service representative in your area), be sure to handle the wireless key you still have with care.
If the wireless key is broken
If you touch the wireless key receiver with the wireless key registered to the hard disk
drive, but the security lock does not release, or you cannot register the wireless key at the
factory setting, the wireless key may be broken. In this case, call for the Sony dealer where
you purchased this product or a Sony service representative in your area.
Checklist of required items for the Sony dealer where you purchased this product or a
Sony service representative in your area:
❑ If both of the wireless keys are broken, bring the hard disk drive, warranty card and two
wireless keys.
❑ If one key is broken (but the other key is working), bring the broken key and warranty
card.
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