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Machine directly discharges the water it takes in.
• Draining hose is not at adequate height. >>> Connect the
water draining hose as described in the user manual.
No water can be seen in the machine during
washing.
• The water level is not visible from outside of the washing
machine. This is not a failure.
Loading door cannot be opened.
• Loading door lock is activated because of the water level in the
machine. >>> Drain the water by running the Pump or Spin
programme.
• Machine is heating up the water or it is at the spinning cycle.
>>> Wait until the programme completes.
• Loading door lock is engaged. Loading door lock will be
deactivated a couple of minutes after the programme comes
to an end. >>> Wait for a couple of minutes for deactivation of
the loading door lock.
• Loading door may be stuck because of the pressure it is
subjected to. >>> Grab the handle and push and pull the
loading door to release and open it.
Washing takes longer than specified in the user
manual.(*)
• Water pressure is low. >>> Machine waits until taking in
adequate amount of water to prevent poor washing quality due
to the decreased amount of water. Therefore, the washing time
extends.
• Voltage is low. >>> Washing time is prolonged to avoid poor
washing results when the supply voltage is low.
• Input temperature of water is low. >>> Required time to heat
up the water extends in cold seasons. Also, washing time can
be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water have increased.
>>> Machine increases the amount of rinse water when good
rinsing is needed and adds an extra rinsing step if necessary.
• Excessive foam has occurred and automatic foam absorption
system has been activated due to too much detergent usage.
>>> Use recommended amount of detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>> Timer indicator will
not countdown until the machine takes in adequate amount of
water. The machine will wait until there is sufficient amount of
water to avoid poor washing results due to lack of water. Timer
indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator
will not countdown until the machine reaches the selected
temperature.
• Timer may stop during spinning step. >>> Automatic
unbalanced load detection system might be activated due to
the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• Laundry is unbalanced in the machine. >>> Automatic
unbalanced load detection system might be activated due to
the unbalanced distribution of the laundry in the drum.
35 / EN
Machine does not switch to spinning step. (*)
• Laundry is unbalanced in the machine. >>> Automatic
unbalanced load detection system might be activated due to
the unbalanced distribution of the laundry in the drum.
• The machine will not spin if water is not drained completely.
>>> Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam absorption
system has been activated due to too much detergent usage.
>>> Use recommended amount of detergent.
Washing performance is poor: Laundry turns grey.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>> Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing has been performed at low temperatures for a long
time. >>> Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water. >>>
Using insufficient amount of detergent with hard water causes
the soil to accumulate on the clothes over time and turns them
grey. It is difficult to eliminate greying once it happens. Use
the recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive amount of detergent has been used. >>> Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use
recommended amount of detergent appropriate for the laundry.
• Excessive laundry is loaded in. >>> Do not load the machine in
excess. Load with amounts recommended in the "Programme
and consumption table".
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use original detergent
appropriate for the machine.
• Detergent is put in the wrong compartment. >>> Put the
detergent in the correct compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 6.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a result
of continuous washing at lower temperatures and/or in short
programmes. >>> Leave the detergent drawer as well as the
loading door of the machine ajar after each washing. Thus, a
humid environment favorable for bacteria cannot occur in the
machine.
Washer-Dryer / User's Manual
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