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2. Some of our products have emergency
draining hose and some does not have.
Follow the steps below to discharge the water.
Discharging the water when the product does
not have an emergency draining hose:
a. Place a large container in front of the
filter to catch water from the filter.
b. Loosen pump filter (anticlockwise) until
water starts to flow. Fill the flowing water
into the container you have placed in
front of the filter. Always keep a piece of
cloth handy to absorb any spilled water.
c. When the water inside the
machine is finished, take out the
filter completely by turning it.
3. Clean any residues inside the filter
as well as fibers, if any, around
the pump impeller region.
4. Install the filter, turn clockwise to
ensure it is closed and watertight.
34 / EN
7 Troubleshooting
Programmes do not start after the loading door is
closed.
• Start / Pause / Cancel button is not pressed.>>> *Press Start/
Pause/Cancel button.
• It may be difficult to close the loading door in case of excessive
loading.>>> *Reduce the amount of laundry and make sure
that the loading door is closed properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to
a supply problem (line voltage, water pressure, etc. >>> Press
and hold On/Off button for 3 seconds to reset the machine to
factory settings. (See. "Cancelling the programme")
Water in the machine.
• Some water may remain in the product due to the quality
control processes in the production. >>> This is not a failure;
water is not harmful to the machine.
There is water leaking from the bottom of the
machine.
• There is a problem with hoses or the pump filter. >>> Be sure
the seals of the water inlet hoses are securely fitted. Attach the
hose to the tap tightly.
• Pump filter is not closed securely. >>> Make sure that the
pump filter is closed securely.
Machine does not fill with water.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the hose.
• Water inlet filter is clogged. >>> Clean the filter.
• Loading door is not closed. >>> Close the loading door.
Machine does not drain water.
• Water drain hose is clogged or twisted. >>> Clean or flatten
the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine is standing unbalanced. >>> Adjust the feet to level
the machine.
• A hard substance has entered into the pump filter. >>> Clean
the pump filter.
• Transit bolts are not removed. >>> Remove the transit bolts.
• Laundry quantity in the machine is too little. >>> Add more
laundry to the machine.
• Machine is overloaded with laundry. >>> Take out some of
the laundry from the machine or distribute the load by hand to
balance it.
• Machine is in contact with a rigid surface. >>> Make sure that
the machine is not contacting anything.
Machine stopped shortly after the programme
started.
• Machine has stopped temporarily due to low voltage. >>> It
will resume running when the voltage restores to the normal
level.
Washer-Dryer / User's Manual
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