Osmio Zero User Manual

Reverse osmosis system

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Osmio Zero Installation
Reverse Osmosis System
User Manual Version 3 February 2020
Telephone: 0330 113 7181
Email: info@osmiowater.co.uk

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Summary of Contents for Osmio Zero

  • Page 1 Osmio Zero Installation Reverse Osmosis System User Manual Version 3 February 2020 Telephone: 0330 113 7181 Email: info@osmiowater.co.uk...
  • Page 2: Table Of Contents

    Contents Safety Precautions Power Safety Precautions Setup Precautions Usage Precautions Product Description Appearance Sketch Map Display and Operation Interface Product Specifications Start Up Introduction Filling the Supply Pitcher Power Connection Introduction Flushing Purification Renew Water Dispensing Water Sleeping State Power Off Filter Maintenance Introduction Filter Replacement...
  • Page 3 Contents Common Usage Problem Quality Assurance Preparing the System for Shipping Going on Holiday After-Sale Service Electrical Schematic Diagram...
  • Page 4: Safety Precautions

    1 Safety Precautions 1.1 Power Safety Precautions • The system should be plugged into a normal UK 3 pin plug at your home or workplace and not be used in addition to AC 220-240V, 220V. • Should be used in a grounding socket with rated current above 10A. •...
  • Page 5: Usage Precautions

    1.3 Usage Precautions TELL EVERYONE THAT USES THIS SYSTEM THAT THEY MUST EMPTY THE WATER OUT EVERY TIME THE SUPPLY TANK IS REFILLED, OR THE FILTERS CAN BLOCK • On first use or if the unit has been idle for more than 2 days, run a complete cycle and discard the first batch of water produced.
  • Page 6: Product Description

    2 Product Description 2.1 Appearance FIGURE 1 1 Display Panel 2 Control Button (Rotate & Press) 3 Nozzle 4 Drip Tray Cover 5 Drip Tray 6 Power Plug 7 Supply Tank 8 Supply Tank Lid...
  • Page 7: Display And Operation Interface

    2.2 Display and Operation Interface FIGURE 2 A. Normal Water B. Warm Water ( 40℃-50℃) C. Hot Water ( 80℃-88℃) D. Boiled Water (90℃-98℃) E. Filtering Water F. Renew Water G. Filter Maintenance H. Rotate (Choose the Water Temp) I. Press to Get Water...
  • Page 8: Product Specifications

    2.3 Product Specifications Electrical Properties Rated Voltage : 220 - 240 V Rated Frequency : 50 Hz Rated Power: 2200W-2600W Heating System Rated Heating Power: 2180W-2580W Hot Water Capacity: 30 l/h (≥ 90°C) Filter Stages 1 - Quick-Change Sediment Filter 5μm: removes coarse particles, e.g. Sand, rust, chlorine, lime 2 - Quick-Change activated carbon filter: removes chlorine and organic impurities...
  • Page 9: Start Up

    3 Start Up 3.1 Introduction • Please place the system in a cool, ventilated, solid horizontal surface, away from any heat source. The system comes ready installed with the filters so you can fill the Supply Tank right away. 3.2 Filling the Supply Tank •...
  • Page 10: Introduction

    4 Usage 4.1 Introduction • At first, produce and dispense 5 litres of water which you then dispose of by dispensing all the cold water. This will flush out any loose filter media. It is normal to see black water when using new filters. •...
  • Page 11: Dispensing Water

    4.5 Dispense Water • Place the water container on the tray (see Figure 1). Rotate the knob to select the desired water temperature (Figure 5), and then click on (or push on for 3 seconds) the middle part of the knob (see Figure 6) to dispense one cup (or bottle) of water.
  • Page 12: Filter Maintenance

    5 Filter maintenance 5.1 Introduction First skip to section 5.2.4 to read about sanitisation and descaling (if you live in a hard water area) then come back to this section. Use the company's certified filters. Disconnect the power. Do not disassemble or attempt to modify this product.
  • Page 13: Replacement Of The Carbon, Reverse Osmosis And Post Filters

    5.2.2 Replacement of the carbon filter, reverse osmosis filter and post filter - These filters need to be changed every 6 months or when the red maintenance light comes on, whichever comes first. Turn the power off and replace the filters by following the steps below. STEP 1 Open the lid of the supply tank and wait 5 seconds STEP 2 Lift the supply tank up and...
  • Page 14 STEP 4 Pull out the Post Filter slowly with your finger and insert a new one fully. STEP 5 Start with the new Carbon Filter so the label is on the left hand side twist the filter on anticlockwise. Repeat the same with the Membrane Filter.
  • Page 15: Resetting The System After Filter Change

    3 - 4 months if you live in a hard water area. Contact your dealer to order the Osmio Zero Sanitisation Kit. 1) Lift the supply tank lid, then press the button repeatedly to dispense all the water out of the internal RO storage tank.
  • Page 16: Failure State

    5) Wait until for 15 - 30 minutes for the Milton solution (or descaling solution) to sterilise (descale) all parts of the Osmio Zero system. 6) Lift the supply tank lid, then press the button repeatedly to dispense all the...
  • Page 17: Common Usage Problem

    6 Common usage problems If you have some problems during the usage, please check the problems by following the guide below. Suggested Solution Usage Problems Likely Cause Check if the power plug Power is disconnected. Cannot dispense is loose or not in place. Not pressing on the right ambient temperature Press the button again.
  • Page 18 Likely Cause Suggested Solution Usage Problems Remove any water in the Water level in the Supply Abnormal sound during Supply Tank and refill to Tank is too low. the filtering. the 5 litre level and try again. Open and close the lid of Air blocked in the water source water tank sever- system.
  • Page 19: Quality Assurance

    (no free returns). If any part is no longer available, or out of manufacture, Osmio reserve the right to replace it with a suitable alternative.
  • Page 20: Preparing The System For Shipping

    6. When the machine is empty, it will make a gurgling noise, if it does not do this after the first long press, repeat steps 3-5. 7. Once the Osmio Zero’s internal tank is empty, lift the machine and turn it upside down (over a sink) and then back upright around 5 times. Each time you turn it upright, some water should leave the spout.
  • Page 21: After-Sale Service

    8 After-sale service Our product has 3 year warranty and an extended 5 year warranty can be purchased (for repair, replacement or compensation of faulty products). If the product you bought has any quality problems, please bring your invoice to the dealer’s shop, or contact them online.
  • Page 22 3) Determination of extractive residue according to US FDA 21 CFR 177.2600 4) Determination of identification test, heavy metal(as Pb),lead and water extractables test refer to FCC standard The Osmio Zero Installation Reverse Osmosis System © Osmio Solutions Ltd. All Rights Reserved...

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