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Troubleshooting
Red LED Code
Meaning
Solid Light
Calibration
1 Flash
Battery level is low
2 Flashes
Cleaning mode or safety
timeout is activated
3 Flashes
Bad connection
Malfunction
Cause
Sensor stop
Faucet does not
turn on
Water supply is off
Faucet turns on
Sensitivity too high
by itself
Calibration not
complete
Sensitivity too low
Faucet functions
intermittently
Bad connection
Sensitivity too high
Faucet does not
turn off
Bad connection
DECK MOUNT AUTOMATIC FAUCET
Remedy
Wait for light to turn off. Do not touch faucet until light turns off.
Replace battery (type CR-P2)
Wait for light to stop flashing
Check installation. Make sure sensor wire and solenoid wire are
not touching each other or any metal. Make sure sink and
counter are not metallic. Remove and replace battery, wait for
Red LED to turn off and follow Step 12 above.
Remedy
Check Electrical Box for flashing Red LED. Follow instructions above.
Turn water supply on.
Adjust sensitivity. Press and hold the White Button until Red LED is
permanently lit, about 10 seconds. When finger is removed, Red
LED will light in a series of flashes to indicate sensitivity level. 1
flash is the lowest and 5 flashes is the highest. Press the white
button 1 time for each level to be changed. When desired level is
reached, wait for series of flashes from Red LED to confirm level.
Note: Level should be adjusted 1 step at a time and tested.
Follow Step 12 above. It may take up to one week of regular use for
sensor to fully learn environment.
Adjust sensitivity. Press and hold the White Button until Red LED is
permanently lit, about 10 seconds. When finger is removed, Red
LED will light in a series of flashes to indicate sensitivity level. 1
flash is the lowest and 5 flashes is the highest. Press the white
button 1 time for each level to be changed. When desired level is
reached, wait for series of flashes from Red LED to confirm level.
Note: Level should be adjusted 1 step at a time and tested.
Check installation. Make sure sensor wire and solenoid wire are not
touching each other or any metal. Make sure sink and counter are
not metallic. Remove and replace battery, wait for Red LED to turn
off and follow Step 12 above.
Adjust sensitivity. Press and hold the White Button until Red LED is
permanently lit, about 10 seconds. When finger is removed, Red
LED will light in a series of flashes to indicate sensitivity level. 1
flash is the lowest and 5 flashes is the highest. Press the white
button 1 time for each level to be changed. When desired level is
reached, wait for series of flashes from Red LED to confirm level.
Note: Level should be adjusted 1 step at a time and tested.
Check installation. Make sure sensor wire and solenoid wire are not
touching each other or any metal. Make sure sink and counter are
not metallic. Remove and replace battery, wait for Red LED to turn
off and follow Step 12 above.
For technical support, please call 718-257-2800
INSTALLTION FOR
Rev. 9/19
P a g e
| 5
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