Managing The Sonicpoint In Safemode - SonicWALL SonicPoint Administrator's Manual

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Managing the SonicPoint in SafeMode

The SafeMode image provides a fail-safe mechanism for the firmware upload process as performed
from either the stand-alone GUI using FTP, or using automatic updates performed by a SonicOS
security appliance using SonicWALL Discovery Protocol (SDP) and SonicWALL Simple Provisioning
Protocol (SSPP). In the event of firmware image corruption, the SonicPoint will automatically enter
into SafeMode, the configuration (both Stand-Alone and Managed) will be restored to factory defaults,
and a new firmware image can be uploaded using FTP.
Note: An FTP server hosting the SonicPoint firmware image is required for this process. The
SonicPoint firmware is embedded in SonicOS Enhanced version 2.5 and later, and can be retrieved
from the SonicOS GUI using the download
After successfully uploading the new firmware image to the SonicPoint using FTP, the ROM pointer
will be updated, and the SonicPoint will reboot using the new firmware image. The default IP address
of the Safe Mode (and Stand-Alone) GUI is 192.168.1.20. Safe Mode does not require a login, while
Stand-Alone Mode employs a default username of 'admin' and a password of 'password'.
The SafeMode firmware image is stored on the SonicPoint flash file system with the internal file name
"/fl/swsm1". The SafeMode image is installed during manufacturing, and provides a fail-safe
mechanism if the normal firmware image becomes corrupt or crashes immediately after boot, or fails
to upgrade.
In SafeMode, the SonicWALL Discovery Protocol (SDP) and SonicWALL Simple Provisioning
Protocol (SSPP) allow the SonicPoint device to be managed using an Interface that is a member of a
Wireless zone of a SonicWALL PRO family appliance running SonicOS 2.5 or higher. Simply connect
a cable between the SonicPoint LAN and the PROs Wireless Interface. The SonicWALL PRO Series
security appliance will automatically upgrade the SonicPoint SonicOS Firmware Image if necessary,
and the SonicWALL PRO Series security appliance will provision the SonicPoint's configuration to
work in the network environment of the PRO. The SonicPoint will then reboot and run the SonicOS
Firmware Image if the firmware upgrade and provision is successful. If firmware upgrade fails, it will
reboot into SafeMode.
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Managing the SonicPoint in SafeMode
link at bottom of the Wireless > SonicPoints page.
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