Installation; Unpacking And Inspection; Equipment Damage Or Loss During Shipment; Equipment Return - Micromeritics FlowPrep 060 Operator's Manual

FlowPrep 060

Unpacking and Inspection

When you receive the shipping cartons, carefully compare the Packing List with the equip-
ment actually received and check the equipment for any damage during shipment. Be sure to
sift through all packing material before declaring equipment missing.
If you need to declare equipment as damaged or lost, save the shipping cartons. The
claims investigator must examine the cartons in order to complete the inspection
report.
When the FlowPrep leaves the factory, stabilizing tubes are placed in heating stations
1 and 6 to prevent the heater block from shifting during shipment. Be sure to remove
these tubes before turning on the FlowPrep.

Equipment Damage or Loss During Shipment

If equipment is damaged or lost in transit, you are required to make note of the damage or loss
on the freight bill. The freight carrier, not Micromeritics, is responsible for all damage or loss
occurring during shipment. If you discover damage or loss of equipment during shipment,
report the condition to the carrier immediately.

Equipment Return

Micromeritics strives to ensure that all items arrive safely and in working order. Occasionally,
due to circumstances beyond our control, a customer may receive equipment which is not in
working order. When equipment has been damaged (either during shipment or in use) and you
wish to return the equipment to Micromeritics for repair or replacement, please follow the
steps below:
1. Tag or otherwise identify the defective equipment, noting the defect and, if possible, the
circumstances under which the defect occurs.
2. Make reference to the sales order or purchase order for the equipment, and provide the
date the equipment was received.
3. Notify a Micromeritics Service Representative of the defect and request shipping
instructions. The Service Department will assign a Return Authorization (RA) number to
your return and provide shipping information.
May 2010

2. INSTALLATION

Unpacking and Inspection
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