RGBlink RGB12X-PTZ-WH User Manual
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RGBlink RGB12X-PTZ-WH User Manual

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PTZ Camera
User Manual
Article No: RGB-RD-UM-PTZ E001
Version: V1.0

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Summary of Contents for RGBlink RGB12X-PTZ-WH

  • Page 1 PTZ Camera User Manual Article No: RGB-RD-UM-PTZ E001 Version: V1.0...

  • Page 2: Table Of Contents

    Content Declarations..................................4 FCC/Warranty................................4 Operators Safety Summary............................5 Installation Safety Summary............................5 Chapter 1 Your Product..............................7 1.1 In the Box................................7 1.2 Product Overview..............................7 1.2.1 Product Model............................... 7 1.2.2 Dimension..............................7 1.2.3 Main Features..............................8 Chapter 2 Install Your Product..........................10 2.1 Camera Interface Explanation..........................10 2.1.1 External Interface............................10 2.1.2 Bottom Dial Switch............................11...
  • Page 3 3.6.3 Network Configuration..........................33 3.6.4 System Configuration...........................33 3.7 Logout................................. 35 Chapter 4 Ordering Codes............................36 4.1 Product................................36 Chapter 5 Support.................................37 5.1 Contact us................................37 5.2 Camera Maintenance and Troubleshooting....................... 38 5.2.1 Camera Maintenance...........................38 5.2.2 Troubleshooting............................38 Chapter 5 Appendix..............................40 6.1 VISCA Protocol List.............................. 40 6.1.1 Camera Return Command...........................

  • Page 4: Declarations

    RGBlink. If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.

  • Page 5: Operators Safety Summary

    Operators Safety Summary The general safety information in this summary is for operating personnel. Do Not Remove Covers or Panels There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages. To avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
  • Page 6 Before opening PTZ processor shipping box, inspect it for damage. If you find any damage, notify the shipping carrier immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If you find any shortages, contact your sales representative. Once you have removed all the components from their packaging and checked that all the listed components are present, visually inspect the system to ensure there was no damage during shipping.

  • Page 7: Chapter 1 Your Product

    Power Adapter × 1 RS232 serial port line × 1 Remote control × 1 1.2 Product Overview 1.2.1 Product Model The User Manual is applicable to: 12X PTZ Camera: RGB12X-PTZ-WH 20X PTZ Camera: RGB20X-PTZ-WH 1.2.2 Dimension Figure 1.1 PTZ Camera dimension User Manual...

  • Page 8: Main Features

    1.2.3 Main Features Camera Performance PTZ camera offers perfect functions, superior performance and rich interfaces. The features include advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high resolution and fantastic color rendition. It supports H.265/H.264 encoding which makes motion video fluent and clear even with less than ideal bandwidth conditions.
  • Page 9 Technical Specification Model Camera Parameter Sensor 1/2.8 inch high quality HD CMOS sensor Effective Pixels 207megapixel、16：9 Output Resolutions 720p25/29.97/30/50/59.94/60；1080i50/59.94/60；1080p25/30/29.97/30/50/59.94/60 Optical Zoom f＝3.9～46.8mm f＝5.5～110mm View Angle 6.3°（tele） 3.3°（tele） 72.5°（wide） 54.7°（wide） F1.8 – F2.4 F1.6 ～ F3.5 Digital Zoom Minimum Illumination 0.5Lux(F1.8, AGC ON) 2D﹠3D DNR White Balance Auto/Manual/One Push/3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K...

  • Page 10: Chapter 2 Install Your Product

    Chapter 2 Install Your Product 2.1 Camera Interface Explanation Figure 2.1 Camera Interface Interface explanation 1、Camera Lens 6、RS232 Control Interface (input ) 11、HDMI Interface 2、Camera Base 7、RS232 Control Interface (output） 12、10/100M Network Interface 3、 Remote Controller Receiver 8、RS485 Input (left +,right-) 13、DC12V Input Power Supply Socket Light 4、Bottom Dial Switch...

  • Page 11: Bottom Dial Switch

    2.1.2 Bottom Dial Switch PTZ Camera Bottom Dial Switch diagram shown in Figure 2.3 Figure 2.3 Bottom Dial Switch diagram two DIP switches are set to ON or OFF to select different modes of operation as shown in Table 2.1 Table 2.1 Dial Switch setting Explanation Updating mode...
  • Page 12 2）RS‐232 Mini‐DIN 8‐pin Port Definition Port Definition Data Terminal Ready Data Set Ready Transmit Data System Ground Receive Data System Ground IR Commander Signal IR IR OUT No Connection 3）RS232(DB9) Port Definition Definition Port Data Carrier Detect Receive Data Transmit Data Data Terminal Ready System Ground Data Set Ready...

  • Page 13: Bracket Mount

    2.2 Bracket Mount Note: Bracket can only be wall mounted or upside down mounted on template and concrete wall, but can not be installed on plasterboard. 1）Wall mount step User Manual...
  • Page 14 2）Upside down mount step User Manual...
  • Page 15 Note:The bracket mount is the optional accessory. User Manual...

  • Page 16: Chapter 3 Use Your Product

    Chapter 3 Use Your Product 3.1 Video Output 3.1.1 Power on initial configuration 1) Power on: Connect DC12V power supply adapter with power supply socket. 2) Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera head moves from bottom left to the bottom, and then goes to the HOME position (intermediate position of both horizontal and vertical ),while the camera module stretches.

  • Page 17: Remote Controller

    3.2 Remote Controller 3.2.1 Keys Instruction 1. Standby Key After 3S long press, the camera will step into standby mode. Long press 3S again, the camera will self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0 is set, and there is no operation within 12s, it will automatically point to the specified preset position.

  • Page 18: Applications

    【*】+【＃】+【F3】:Camera Address No. 3 【*】+【＃】+【F4】:Camera Address No. 4 12. Key Combination Functions 1）【#】+【#】+【#】：Clear all presets 2）【*】+【#】+【6】：Restore factory defaults 3）【*】+【#】+【9】：Flip switch 4） 【*】 +【#】 +Auto： Enter into the aging mode 5）【*】+【#】+【3】：Menu set to Chinese 6）【*】+【#】+【4】：Menu set to English 7）【*】+【#】+Manual: Restore the default 8）【#】+【#】+【0】：Switch the video format user name, password and IP address to 1080P60...
  • Page 19 Up：press【 】 Down：press【 】 left：press【 】 Right：press【 】 Back to middle position：press【HOME】 Press and hold the up/down/left/right key, the pan/tilt will keep running, from slow to fast, until it runs to the endpoint; the pan/tilt running stops as soon as the key is released.

  • Page 20: Menu Setting

    1. Preset setting: to set a preset position, the users should press the “ 【SET PRESET】 ” key first and then press the number key 0-9 to set a relative preset, Note: 10 preset positions in total are available by remote controller.

  • Page 21: System Setting

    Language： Language setting, Chinese / English Setup：System setting Camera Option：Camera Setting P/T/Z：Pan tilt setting Version：camera version setting Restore Default: Reset setting [↑↓]] Select: for selecting menu [← →]Change Value: for modify parameters [Menu]Back: Press [MENU] to return [Home] OK: Press [Home] to confirm 3.3.2 System Setting Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting) as shown below...
  • Page 22 CAMERA ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ （Exposure） （Color） （Image） （Focus） （Noise Reduction） Style Default [↑↓]Select [← →]Change Value [Menu]Back [Home]OK Exposure:Enter into Exposure setting Image:Enter into image setting Color: Enter into color setting Focus: Enter into focus setting Noise Reduction:Enter into noise reduction 1）EXPOSURE Move the pointer to the (EXPOSURE) in the Main Menu, click the 【...
  • Page 23 IRIS Priority:OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8(only available in Manual and Iris priority mode) Brightness: 0~23 (only available in Brightness priority mode) 2) COLOR SETTING Move the pointer to the (COLOR) in the Main Menu, click the 【HOME】 and enter the (COLOR SET) as follow. COLOR ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝...
  • Page 24 IMAGE ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Brightness Contrast Sharpness Flip-H Flip-V B&W-Mode Color Gamma Default DZoom Close [↑↓]Select [← →]Change Value [Menu]Back Brightness: 0~14 Contrast: 0~14 Sharpness: 0~15 Flip‐H: On/Off Flip‐V: On/Off B&W Mode: color, black/white Gamma: default, 0.47, 0.50, 0.52, 0.55 DZoom: digital zoom options: On/Off DCI: Dynamic Contrast: Off,1～8 4) FOCUS Move the pointer to the (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) as follow...

  • Page 25: P/T/Z

    NOISE REDUCTION ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ NR-2D NR-3D Dynamic Hot Pixel [↑↓]Select [← →]Change Value [Menu]Back 2D Noise Reduction: Auto, close, 1~7 3D Noise Reduction: Close, 1~8 Dynamic Hot Pixel: Close, 1~5 3.3.4 P/T/Z Move the pointer to the (P/T/Z) in the Main Menu, click the【HOME】and enter the (P/T/Z) as follow. P/T/Z ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝...

  • Page 26: Version

    VIDEO FORMAT ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ 1080P60 1080P50 1080I60 1080I50 1080P30 1080P25 720P60 720P50 720P30 720P25 1080P59.94 1080I59.94 1080P29.97 720P59.94 720P29.97 [↑↓]Select [Menu]Back [Home]OK Note: 1. 1080P60 Downward Compatibility; 2. Exit menu after modifying parameter to save it after powered off 3.3.6 Version Move the pointer to the (VERSION) in the Main Menu, click the【HOME】and enter the (VERSION) as follow.

  • Page 27: Network Connection

    RESTORE DEFAULT ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Restore Default? [↑↓]Select [← →]Change Value [Menu]Back [Home]OK Restore default: options: yes/no; after restoring default, the video format won’t be restored. Note: If the address of former remoter is not 1 but another one from 2,3,4,the corresponding camera address will restore to 1 when all parameters or system parameters are restored.
  • Page 28 2) select “Advanced” to enter into the Advanced TCP/IP Setting and add IP and subnet mask in the IP browser as picture shown below. Click the “Confirm” to finish the adding of IP segment. User can add the corresponding network segment according to the revised IP address of the camera. Note: The IP address to be added cannot be same with that of other computers or devices.

  • Page 29: Ie Log In

    5) User can also to verify network connection as steps above mentioned after the finish of camera self-check. If IP is default, open DOS command window and input 192.168.5.163,then press Enter key. It will show message as below: which means network connection is normal. 3.5 IE Log In 3.5.1 Web client Web client Log In...

  • Page 30: Configuration

    NOTE: There is no configuration right for normal user login.The current program previews images in IE, 360 and Google browser by default. If the preview is not possible, please confirm whether it is the latest version and contact the customer service of the company to solve the problem. 3.6 Configuration Click Configuration to enter into the device parameters setting page There are the following options: audio configuration, video configuration, network configuration, PTZ...
  • Page 31 Rate (Kb/s): Set the video bit rate (main stream default 4096Kb/s,64-12288Kb/s optional; secondary stream default 1024Kb/s,64-10240Kb/s optional). Frame rate (F/S): Set the video frame rate (primary/secondary stream default 25F/S,primary stream 5-60F/S optional,secondary stream 5-30F/S optional ). Key frame interval: Set the key frame interval (primary/secondary stream default 75F,primary/stream 1-300F optional.
  • Page 32 C.Color: White balance, saturation, color, white balance, sensitivity, color temperature, gain red and blue gain can be set. White balance modes: Set the white balance mode (the default automatic, 3000K, 4000K, 5000K, 6500K, manual, One-push optional). Note: Click the “Correction” button when selected the One-push white balance mode. Saturation: Set the saturation (default 80%,60%,70%,80%,90%,100%,110%,120%,130%,optional).

  • Page 33: Network Configuration

    3.6.3 Network Configuration 1) Network port Data port: set the data port,the device will restart automatically after changed(default 3000,0-65535 optional). Web Port: Set Web port,the device will restart automatically after changed (default is 80,0-65535 is optional). Onvif Port: Set Onvif port,the device will restart automatically after changed(default 2000,0-65535 optional). Soap Port: Set Soap port (default 1936,0-65535 optional).
  • Page 34 1) Device Properties Device Name: Set the device name (the default Camera1,user can add their own). Device ID: Set the device ID (default 1,Read-Only). System Language: Set the system language (default Simplified Chinese,English optional).Need to re-login after modify and save the setting. Click on the "Save"...

  • Page 35: Logout

    Users only read the version information above which is consistent with the menu version but can not modify.Different types of the machine has different information. Update file: Click "Browse ..." installation,to select the upgrade file in the pop-up window. Click on the "Upgrade" button,the upgrade dialog will appear. the device will reboot automatically after update successfully.

  • Page 36: Chapter 4 Ordering Codes

    Chapter 4 Ordering Codes 4.1 Product 981-0011-01-0 RGB12X-PTZ-WH 12X PTZ Camera 981-0011-02-0 RGB20X-PTZ-WH 20X PTZ Camera User Manual...

  • Page 37: Chapter 5 Support

    Chapter 5 Support 5.1 Contact us User Manual...

  • Page 38: Camera Maintenance And Troubleshooting

    5.2 Camera Maintenance and Troubleshooting 5.2.1 Camera Maintenance 1) If camera is not used for long time,please turn off power adapter switch and AC plug. 2) Use soft cloth or tissue to clean the camera cover. 3) Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive cleanser avoiding scuffing.
  • Page 39 User Manual...

  • Page 40: Chapter 5 Appendix

    Chapter 5 Appendix 6.1 VISCA Protocol List 6.1.1 Camera Return Command Ack/Completion Message Command packet Note z0 41 FF Returned when the command is accepted. Completion z0 51 FF Returned when the command has been executed. z = camera address + 8 Error Messages Command packet Note...
  • Page 41 Command Function Command packet Note 4000k 8x 01 04 35 02 FF One Push mode 8x 01 04 35 03 FF 5000k 8x 01 04 35 04 FF Manual 8x 01 04 35 05 FF 6500k 8x 01 04 35 06 FF Reset 8x 01 04 03 00 FF 8x 01 04 03 02 FF...
  • Page 42 Command Function Command packet Note 0.50 3：0.55 4：0.63 8x 01 04 23 00 FF CAM_Flicker 50HZ 8x 01 04 23 01 FF 50HZ 60HZ 8x 01 04 23 02 FF 60HZ Reset 8x 01 04 02 00 FF 8x 01 04 02 02 FF Aperture Control CAM_Aperture Down...

  • Page 43: Inquiry Command

    Command Function Command packet Note 7:1080P25 8x 01 06 01 VV WW 03 01 FF Down 8x 01 06 01 VV WW 03 02 FF Left 8x 01 06 01 VV WW 01 03 FF Right 8x 01 06 01 VV WW 02 03 FF Upleft 8x 01 06 01 VV WW 01 01 FF VV: Pan speed 0x01 (low speed) to...
  • Page 44 CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position y0 50 02 FF CAM_BacklightModeInq 8x 09 04 33 FF y0 50 03 FF CAM_WDRStrengthInq 8x 09 04 51 FF y0 50 00 00 00 0p FF p: WDR Strength CAM_NRLevel(2D) Inq 8x 09 04 53 FF...

  • Page 45: Pelco-D Protocol Command List

    720P59.94 5:720P50 D： 1080P29.97 6:1080P30 E： 720P29.97 7:1080P25 ww: Pan Max Speed Pan-tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF Tilt Max Speed y0 50 0w 0w 0w 0w wwww: Pan Position zzzz: Pan-tiltPosInq 8x 09 06 12 FF 0z 0z 0z 0z FF Tilt Position Note:[X] in the above table indicates the camera address to be operated,【y】=【x + 8】.

  • Page 46: Pelco-P Protocol Command List

    6.3 Pelco-P Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF Right...
  • Page 47 ●YPbPr: Used to describe the colour space for progressive-scan. Otherwise known as component video. ●VGA：Video Graphics Array. VGA is an analog signal typically used on earlier computers. The signal is non-interlaced in modes 1, 2, and 3 and interlaced when using in mode ●DVI：Digital Visual Interface.
  • Page 48 ● HDMI 2.1 : released on November 28, 2017. It adds support for higher resolutions and higher refresh rates, Dynamic HDR including 4K 120 Hz and 120 Hz. ● DisplayPort: A VESA standard interface primarily for video, but also for audio, USB and other data. DisplayPort (orDP) is backwards compatible with HDMI, DVI and VGA.
  • Page 49 ● USB: Universal Serial Bus is a standard that was developed in the mid-1990s that defines cables, connectors and communication protocols. This technology is designed to allow a connection, communication and power supply for peripheral devices and computers. ● USB 1.1: Full–Bandwidth USB, specification was the first release to be widely adopted by the consumer market. This specification allowed for a maximum bandwidth of 12Mbps.
  • Page 50 ●HDBaseT: A video standard for the transmission of uncompressed video (HDMI signals) and related features using Cat 5e/Cat6 cabling infrastructure. ●ST2110: A SMPTE developed standard, ST2110 describes how to send digital video over and IP networks. Video is transmitted uncompressed with audio and other data in a separate streams. SMPTE2110 is intended principally for broadcast production and distribution facilities where quality and flexibility are more important.
  • Page 51 video controllers. DMX512 is delivered over cable of 2 twisted pairs with 5pin XLR cables for connection. ●ArtNet: An ethernet protocol based on TCP/IP protocol stack, mainly used in entertainment/events applications. Built on the DMX512 data format, ArtNet enables multiple “universes” of DMX512 to be transmitted using ethernet networks for transport.
  • Page 52 ●Colour Bars： A standard test pattern of several basic colours (white, yellow, cyan, green, magenta, red, blue, and black) as a reference for system alignment and testing. In NTSC video, the most commonly used colour bars are the SMPTE standard colour bars. In PAL video, the most commonly used colour bars are eight full field bars.

  • Page 53: Revision History

    All information herein is © Xiamen RGBlink Science & Technology Co Ltd. excepting where noted. RGBlink®is a registered trademark of Xiamen RGBlink Science & Technology Co Ltd. While all efforts are made for accuracy at time of printing, we reserve the right to alter, vary or otherwise make change without not ice.

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