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VeriFone MX800 Series Ethernet Installation
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VeriFone MX800 Series Ethernet Installation

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Verifone MX800 Series Pinpad
Using an Ethernet cable (RJ45) through a router or switch this option requires the purchase of a Router or
switch and network cable.
Note: Before the pinpad can be used in CRE/RPE it may need to be upgraded to the latest firmware.
If your pinpad is connected via an Ethernet connection it will need to be sent to pcAmerica for the
upgrade, for more information please contact your pcAmerica sales representative at 1-800-722-6374.
Ethernet Installation
Note: no drivers are required for the installation via Ethernet.
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One Blue Hill Plaza, 16
Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
1 |
P a g e

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Summary of Contents for VeriFone MX800 Series

  • Page 1 Pearl River, NY 10965 1-800-PC-AMERICA, 1-800-722-6374 (Voice) 845-920-0800 (Fax) 845-920-0880 Verifone MX800 Series Pinpad Ethernet Installation Note: no drivers are required for the installation via Ethernet. Using an Ethernet cable (RJ45) through a router or switch this option requires the purchase of a Router or switch and network cable.
  • Page 2 Using the Verifone MX800 Series Pinpads via Serial When using the pinpad via serial the following will need to be done:  Connecting the Hardware  Checking the Correct IP Address Settings  Entering the Configuration Menu  Checking the Correct Interface Settings ...

  • Page 3: Connecting The Hardware

    Before you begin, make sure your Verifone MX800 series pinpad is plugged in and properly connected to your router/switch via a network cable. You can connect your Verifone MX800 series pinpad to your PC through either a router or a switch via cat-5e cable (see image below).
  • Page 4 Checking the Correct IP Address Settings 1. Select Start. 2. Select Run and type in cmd. This will open the command prompt. 3. At the command prompt type in: ipconfig /all then hit Enter. 4. This will display the IP address and other information that you will need to configure the pinpad (pictured above).
  • Page 5 Entering the Configuration Menu In order for the MX800 series via Ethernet to work correctly, the pinpad must be configured through the configuration menu. 1. To check the correct configuration the device must be displaying either screen pictured left, where either the PCA CRE/RPE logos are rotating or on the top of the screen it says FORMAGENT.
  • Page 6 Note: If the above password does not work then you can also try: 166832 4. This will display the System Mode, which is where all the settings for the MX800 series pinpads are checked and set. P a g e...
  • Page 7 Checking the Correct Interface Settings 1. At the System Mode screen select CONFIGURE. 2. The Configure (1) screen is where you will set how the device integrates with the computer. 3. Select USB PORT. 4. Select Disabled. 5. Select the Left Arrow to go back to the CONFIGURE (1) screen.
  • Page 8 6. You will want make sure that the Ethernet configuration is setup properly. 7. Select ETHERNET PORT (NETWORK PORT). 8. Check STATIC. 9. Select Address and using the keypad, enter an IP Address similar to the one of the computer. For example if the IP Address of the computer was 192.168.1.101 then we will enter an address of 192.168.1.102.
  • Page 9 Restarting the Device 1. At the System Mode screen select FILE MANAGER.  If no changes have been made select RUN APPLICATION, which will get you back to the screen where the software can be started and transactions can be made. ...
  • Page 10 Configuration in CRE/RPE 1. Select the Options/Manager and enter your password (where applicable). 2. Select Setup and then Setup Screen and re-enter your password if necessary. 3. Select the Hardware tab and choose the correct pinpad that you are connecting for the PinPad Type (e.g.
  • Page 11  http://faq.pcamerica.com/file-lockers/pdf-locker/MX850_Encryption_Settings.pdf The MX800 series pinpads have the ability to have custom images or logos uploaded to it. If your pinpad is connected via an Ethernet connection it will need to be sent to pcAmerica to have images uploaded to it, for more information please contact your pcAmerica sales representative at 1- 800-722-6374.
  • Page 12 Using the MX800 Series Pinpads The MX800 series can take a credit, debit or EBT card at any point past the login screen of CRE/RPE.  To verify that it is able to do so you can either look at the area where the card is swiped or at the screen: ...