Troubleshooting - PowerXL GLA-1005 Owner's Manual

Troubleshooting

Problem Possible Cause
The appliance is not plugged in.
The appliance has not been turned on by
The appliance
setting the preparation time and temperature.
does not work
The appliance is not plugged into
a dedicated power outlet.
The appliance is overloaded.
Food not cooked
The temperature is set too low.
Some foods need to be turned
during the cooking process.
Food is not
cooked evenly
Foods of different sizes are being cooked together.
Oil is being used.
White smoke coming
from appliance
Accessories have excess grease residue
from previous cooking.
Wrong type of potato being used.
French fries are
Potatoes not blanched properly during preparation.
not fried evenly
Too many fries are being cooked at once.
Fries are not crispy Raw fries have too much water.
Error Codes
Display Shown Possible Cause
E1 Broken circuit of the thermal sensor
E2 Short circuit of the thermal sensor
Solution
Plug power cord into wall socket.
Set the temperature and time.
Plug the appliance into a
dedicated power outlet.
Use smaller batches for more even cooking.
Raise temperature and continue cooking
Check halfway through process
and turn food if needed.
Cook similar-sized foods together.
Wipe down to remove excess oil.
Clean the components and appliance interior
after each use.
Use fresh, firm potatoes.
Use cut sticks and pat dry
to remove excess starch.
Cook less than 2 1/2 cups of fries at a time.
Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil. Blanch cut potatoes.
Solution
Call Customer Service
Call Customer Service
PowerXL Air Fryer Pro Oven
19
™ 12 Qt.