Do you have a question about the DHG901 and is the answer not in the manual?
Questions and answers
Collin Moodliar
February 27, 2025
none of the plates are coming on
1 comments:
Mr. Anderson
February 27, 2025
The Defy DHG901 Gemini Dual Fuel Hob operates using both gas and electricity. If none of the plates are working, possible reasons include:
1. Power Supply Issue – The hob may not be receiving electricity. Check if it is properly plugged in and if the circuit breaker has tripped. 2. Gas Supply Issue – If using gas, ensure the gas supply is turned on and the gas bottle is not empty. 3. Electric Ignition Failure – If the ignition system is not working, try manually lighting the gas burners. 4. Flame Failure Safety Device Activation – If the safety device detects a problem, it may prevent the burners from operating. 5. Burner Control Settings – Ensure the burner controls are set correctly. 6. Hot Surface Indicator – If the hob has a safety lock or hot surface indicator preventing operation, wait for it to reset.
If none of these resolve the issue, professional service may be required.
Page 2
Dear Customer, Your new Defy appliance was manufactured in a state of the art facility and has passed the strictest quality control procedures. Important: Read these instructions for use carefully so as to familiarize yourself with the appliance before connecting it to its gas container. Keep these instructions for future reference.
Important information for the user 8 Branches Electrical connection Gas connection 9 Warranty Leakage control Fitting the hob Final check Gas conversion Package information Future transportation Disposing of the old product Please register your product at PERMIT NUMBER www.defy.co.za 1037-XX/1-RSA-12-A Page 3...
1 General information Overview Control panel Pan support Vitroceramic glass Wok burner Cooking plate rear right Cooking plate front left Cooking plate front right Cooking plate rear left Plate controls The manufacturer strives for continuous improvement. For this reason, technical specifications, text and illustrations in this manual are subject to change without notice.
Technical specifications Voltage / frequency 220 – 240 V – 50Hz Gas type Liquid Petroleum [lPG]/pressure G30 /2.8 – 3kPa Total Gas Consumption Converting the gas type Natural Gas [NG]/ G20/2.0 kPa pressure External Dimensions [height/width/depth] 99mm / 820mm / 510 mm Installation Dimensions [width/ depth] 803mm /470mm Burner &...
2 Important safety instructions This section contains safety instructions that Do not use the appliance for heating will help you avoid risk of injury and damage. closed tins and glass jars. The pressure All warranties will become void if you do not that would build up in the tin/jar may follow these instructions.
Safety for children Risk of explosion and DANGER. poisoning! Electrical and/or gas appliances are Put out all naked flames and do dangerous to children. Keep children away not smoke, strike matches or do from the appliance when it is operating anything that could cause ignition.
If the burn back occurs again, turn off the Ensure that the fuse rating is compatible with the appliance. control knob to the burner, and consult the nearest Defy service technician, who will advise you. Ventilation IMPORTANT: Room ventilation is vital for the efficient...
3 Installation The manufacturer accepts no liability for installation. Any action that the manufacturer has to take as a result of an erroneous installation will not be covered by the warranty. Installation, including gas and electrical connections, must be carried out by qualified personnel.
Aperture size Important information for the installer Room ventilation This appliance may only be installed by a All rooms require a window that can be registered LP Gas installer registered with opened, or equivalent, and some rooms will the LPGSASA. (Liquefied Petroleum Gas require a permanent vent in addition.
Note.This appliance is supplied ex- Permanent installation factory with jets and air settings for use with LP gas only. Important information for the user Safety compliance with local This appliance may only be installed by a requirements. registered LP Gas installer. All registered installers are issued with a card carrying Installer‟s details are to be filled in on their registration number.
Gas connection Electrical connection Connect the appliance to a grounded outlet/ DANGER Risk of explosion or line protected by a fuse of suitable capacity poisoning by unprofessional as stated in the "Technical specifications" installation. The appliance may table. Have the grounding installation made be connected to the gas by a qualified electrician while using the distribution system only by a...
Fitting the hob The hob is supplied with securing clips. These fit into dedicated slots around the hob base. (see picture A). Insert the clips. (as shown in picture B). Lift the clips up until they click into place. ...
Unless there is an abnormal Final check condition, do not attempt to remove 1. Open gas supply. the gas burner taps. You must call 2. Check gas installations for secure fitting an authorised service agent if it is and tightness. 3.
4 Preparation IMPORTANT: If the gas type of the appliance is changed, then the sticker that is Tips for energy saving currently on the underside of the The following information will help you to use appliance that reads “Factory your appliance in an ecological way, and to adjusted for LP gas”...
5 How to use the hob Gas cooking General information about cooking The size of the cooking vessel and the DANGER flame must be suited to each other. Adjust Risk of fire by overheated oil! the gas flames so that they do not extend When you heat oil, do not leave it past the bottom of the cooking vessel and unattended.
Since meals are cooked using a strong Push the knob inwards and turn it counter flame and in a very short time, and as such clockwise to ignite. fry-pans conduct heat rapidly and evenly, the After the gas ignites, keep the knob ...
How to use the electric plates Switching a cooking zone on Press the on/off sensor (A) for at least one second to switch the hob on, all hotplate power indicators (B) indicate „0‟. The next setting must be selected within 20 seconds to prevent the hob from switching off.
For improved safety your hob is fitted with a If your hob has been locked and has the ―L‖ temperature limiter preventing the zone from display on, please follow steps 1 - 3 to overheating should a pot boil dry etc. unlock your hob.
Cleaning of the valves must only be carried out by a qualified Defy technician. that the burner is centered. i.e. Burner not functioning correctly. Glass ceramic surfaces The condition of the gas hose and valve ...
This may be done using a Gas Jet Cleaning Kit which may be purchased from your nearest Defy Service Centre. The kit comprises of a sliding T-bar (A) a socket (B) ...
7 Troubleshooting Problem solving guide—before calling for technical support There is no gas: Main gas valve is closed. Open gas valve. Gas pipe is bent. Ensure the gas pipe has been properly fitted. There is no ignition spark: No current. Check fuses in the fuse box.
9 Warranty This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.
Need help?
Do you have a question about the DHG901 and is the answer not in the manual?
Questions and answers
none of the plates are coming on
The Defy DHG901 Gemini Dual Fuel Hob operates using both gas and electricity. If none of the plates are working, possible reasons include:
1. Power Supply Issue – The hob may not be receiving electricity. Check if it is properly plugged in and if the circuit breaker has tripped.
2. Gas Supply Issue – If using gas, ensure the gas supply is turned on and the gas bottle is not empty.
3. Electric Ignition Failure – If the ignition system is not working, try manually lighting the gas burners.
4. Flame Failure Safety Device Activation – If the safety device detects a problem, it may prevent the burners from operating.
5. Burner Control Settings – Ensure the burner controls are set correctly.
6. Hot Surface Indicator – If the hob has a safety lock or hot surface indicator preventing operation, wait for it to reset.
If none of these resolve the issue, professional service may be required.
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what is the size of gas bottle to use