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Vibe 12
G
Maintenance and troubleshooting
1
Maintenance
1.1
Repairs
In the event of damage to the device, please contact the distributor of the device.
Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty.
1.2
Cleaning the device
Clean the device regularly so you do not give bacteria the chance to spread.
It is best to remove dust with a dry, soft cloth. For minor stains on the casing, use a damp cloth. Do not use a product
containing alcohol, ammonia or abrasive agents. Make sure no moisture can enter through the openings, (such as: the
microphone openings or the connectors). Any dirt near the connectors can be removed with a cotton bud.
To clean the screens, use a dry cloth; do not use kitchen paper as this may cause tiny scratches. To remove grease or
stains from the screens, it is recommended that you use cleaning agents specifically designed for cleaning screens
(aerosol or wipes). Do not press too hard on the screens when cleaning.
2
Troubleshooting
2.1
Finding the serial number of the Vibe 12
In your dealings with the support department, you will be asked to supply the serial number of your device.
You will find the label with the serial number of the device on the rear panel.
Example: VI1 1001
Figure 19: Type plate Vibe 12
See also
Displaying license information
2.2
Displaying license information
You can display the serial number, version, device code, options...
1.
Choose
Menu >
2.
Choose
System.
The Settings tab appears.
Choose the License tab.
3.
The license information is displayed.
See also
Finding the serial number of the Vibe 12
G
Maintenance and troubleshooting
20
1
Maintenance
on page 20
Settings.
on page 20
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