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The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents).
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Do not use strong or abrasive detergents when cleaning the device body. Use only accessories recommended by Avigilon. Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference...
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Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment. Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines.
Table of Contents Overview Assembled View Housing Front View Gimbal Side View Gimbal Rear View Gimbal Front View Housing Rear View Cover - Rear View Installation Required Tools and Materials Camera Package Contents Installation Steps Removing the Front Cover and Gimbal Preparing the Mounting Grommets Mounting and Aiming Video Analytics Cameras Inserting Cables through the Sealing Grommet...
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Cleaning Dome Bubble Body For More Information Limited Warranty and Technical Support...
Overview Assembled View 1. Front cover Vandal resistant front cover. 2. Recording LED LED turns on when the camera is streaming video to a local microSD card, ACC or another VMS system, or the camera web interface. 3. Microphone Built-in audio receiver. 4.
Housing Front View 1. Camera lens Lens that captures the video image. 2. LED cable Connect the cable to the LED connector on the front cover to power the Recording LED and IR LED. 3. Microphone cable Connect the cable to the microphone audio connector on the front cover to use the build in microphone.
Gimbal Side View 1. microSD card slot Accepts a microSD card for onboard storage. For more information, see (Optional) Configuring microSD Card Storage on page 21. 2. Audio microphone cable connector The audio microphone cable comes pre-installed to this connector. Gimbal Side View...
Gimbal Rear View 1. Ethernet port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection. Also receives power when it is connected to a network that provides Power over Ethernet. 2. Power connector block Accepts a terminal block with either an AC or DC power connection.
Gimbal Front View 1. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter. 2. I/O connector block Provides connections to external input/output devices. Gimbal Front View...
Housing Rear View 1. Cable entry holes (x2) Entry holes for the cables required for camera operation. 2. Mounting holes Mounting points for the camera (x6) with rubber grommets inserted. Housing Rear View...
Cover - Rear View 1. Lanyard Connects to the lanyard anchor on the camera base. 2. Microphone connector Connect the microphone audio cable to use the built-in microphone. 3. LED connector Connect the LED cable to power the camera's Recording LED and IR LED. Cover - Rear View...
Cutting tool for cutting cable access hole in the mounting surface Silicone sealant Camera Package Contents Ensure the package contains the following: Avigilon H5A Corner camera RJ-45 grommet piercing cap Microphone audio cable 2 cable entry grommets ...
Installation Steps Complete the following sections to install the device. Removing the Front Cover and Gimbal Before mounting the camera, you need to remove the front cover and camera gimbal from the housing: Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality.
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3. Loosen and detach the two screws that secure the gimbal to the base. 4. Rotate the bottom part of the gimbal upwards after the screws are removed (A), then unhook the gimbal from the slot at the top of the housing and pull the gimbal out (B). Removing the Front Cover and Gimbal...
5. Remove the RJ-45 in-box configuration cable that comes pre-installed on the camera. Preparing the Mounting Grommets There are 6 mounting holes in the camera housing. Each mounting hole is filled by a grommet to help Preparing the Mounting Grommets...
The camera should be mounted to a stable surface to minimize the physical movement of the camera after installation. For more details, see Designing a Site for Video Analytics. The document is available on the Avigilon website. Inserting Cables through the Sealing Grommet To protect the camera and components from ingress of dust or moisture, you must pull the required cables through the sealing grommet(s) included with the camera for the cable entry holes.
1. Pull the tab on the grommet to open a hole for the Ethernet cable. 2. Push an Ethernet cable through the grommet by one of the following methods: a. If the Ethernet cable is uncrimped, push the cable through the grommet. b.
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Tip: Avigilon recommends using all 6 mounting holes to secure your camera, to ensure the camera is mounted securely and to make the camera ligature-proof. 3. Remove the base from the mounting surface. Drill the 6 mounting holes and one cable entry hole into the mounting surface.
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5. Pull the required cables through the cable entry hole. 6. Insert the sealing grommets with the required cables pulled through into the cable entry holes on the back of the camera base. For more information, see Inserting Cables through the Sealing Grommet page 12.
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8. Apply silicone sealant around the edges of the camera base to prevent moisture from entering the mounting surface. Mounting the Corner Camera Base...
Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors. 1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block. 2.
3. Loosen the tilt locking screw and adjust the tilt angle of the lens (B). Tighten the tilt locking screw to secure the angle. Installing the Front Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view.
1. Attach the lanyard to the lanyard hook at the bottom of the camera base (A). 2. Connect the LED cable to the connector on the front cover (B). 3. If you are using the built-in microphone, connect the microphone audio cable to the connector on the front cover (B).
For more information, see the Avigilon Cloud Services User Guide. Tip: If you are connecting your Avigilon camera to a 3rd party VMS, you will need to set up the first user through the camera's Web Interface, USB Wifi Adapter, or Camera Configuration Tool before you connect to the 3rd party VMS.
2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide. Zooming and Focusing the Camera Ensure this procedure is performed after the front cover is installed, so you can accommodate for the focus shift caused by the lens bubble.
For more information, see the Avigilon Camera Configuration Tool User Guide. If the camera is connected to the Avigilon Control Center system, you can use the client software to configure the camera. For more information, see the Avigilon Control Center Client User Guide. ...
Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagram below for the location of the power connector block. The gimbal will need to be removed from the housing to access the power connector block.
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1. Ground 2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V. 3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
ACC™ Server. The default connected setting can be changed to Off using the camera's web user interface. For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide. Troubleshooting Network Connections and LED Behavior Note: For any of the below LED behaviors, ensure that the camera is getting power and is using a good network cable before trying another solution.
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LED Behavior Suggested Solution Both LEDs are blinking several Perform a factory reset of the camera using the physical times at the same time, then firmware revert button. Resetting through the camera's web pause and repeat the blinking interface will not produce the desired result. ...
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: For models that feature an SD card slot, resetting the camera will not affect video that has been recorded to the SD card.
Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. Open a Command Prompt window and enter the following commands: a.
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Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. ...
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Additional information about setting up and using the device is available in the following guides: Avigilon Control Center Client User Guide Web Interface User Guide — Avigilon High Definition H4 and H5 IP Cameras Avigilon Camera Configuration Tool User Guide ...
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Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact. Limited Warranty and Technical Support...
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