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Problem possible causes
‧ The air conditioner does not work
‧ The air conditioner does not cool or heat the room
‧ Strange smell in the room. Water drips from the air conditioner.
‧ The remote control does not work.
‧ The air conditioner does not work for 3 minutes when switched on.
Possible solutions
‧ Wrong setting of the timer / check it
‧ Problem with the power supply / check it
‧ The filter could be dirty / clean it
‧ The room temperature is too high or too low / wait for a few minutes until the
temperature adjusts
‧ The temperature is not properly set / check it
‧ The grilles could be obstructed / check and remove any obstacles
‧ Wrong installation of the air conditioner
‧ Wrong connection of the drainage pipe
‧ Exhausted batteries
‧ Wrong insertion of the batteries inside the remote control
‧ Protection of the air conditioner. Wait for 3 minutes and see if the air conditioner will
start to work again.
REMARKS:
‧ If the electrical supply cord is damaged, it must be replaced.
‧ The max operation temperature for the air conditioner:
‧ Max cooling: outdoor DB43
‧ Min heating: outdoor DB-5
heater (only available for PTTW 12).
THROUGH THE WALL UNIT
PROBLEMS AND SOLUTIONS
/ WB26 , indoor DB32
℃
/ WB
-6 , indoor DB20
℃
/ WB23 ,
℃
℃
℃ without auxiliary electrical
℃
℃
32
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