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PIVOT SHUTTLE
Original Operational Instructions
This manual is intended to provide you with the information
needed to get you on the trail. This guide will walk you through the
steps necessary to set up all the components and become familiar
with the Shimano STEPS E-bike System. This document contains
some helpful diagrams and reference material to make sure you
have everything necessary to maintain your Shuttle and enjoy it to
the fullest.

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Summary of Contents for PIVOT cycles SHUTTLE

  • Page 1 Shimano STEPS E-bike System. This document contains some helpful diagrams and reference material to make sure you have everything necessary to maintain your Shuttle and enjoy it to the fullest.
  • Page 2: Table Of Contents

    - Cycle Computer Error Codes 6. Schematics - Shimano STEPS Schematic - Small Parts Schematic - Small Parts Table - Wiring Diagrams 7. Additional Information - Shimano STEPS System - Pivot Shuttle - Bicycle Safety - Battery Safety www.pivotcycles.com info@pivotcycles.com 1.877.857.4868...
  • Page 3: Quick Start Guide

    QUICK START GUIDE This "Quick Start Guide" provides the essential information to set up your bike. Suspension/Tire Set-up COMPONENT QUICK START SETTING Body Weight in [kg] to [bar] 0.15 × Body Weight [kg] + 2.4 [bar] Body Weight in [kg] to [psi] 2.2 ×...
  • Page 4: Assist Switch And Shifter Function

    QUICK START GUIDE Assist Switch and Shifter Function • On start-up, the assist mode will be off. There are three levels of assistance: Eco, Trail, and Boost. • The switch on the left side of the handle bar controls the level of assistance provided by the system. •...
  • Page 5: Bike Set-Up

    BIKE SET-UP Setting Proper Sag 1. Always set sag with the blue compression damping adjust lever turned to the open position. (fig. 1) OPEN 2. Have the rider stand on the pedals, preferably with MEDIUM their hydration pack on, and have them sit down FIRM hard into the saddle to achieve accurate sag settings.
  • Page 6: Setting Rebound Damping On The Fox Dpx2

    Clicks from OPEN (Clicks from CLOSED) Setting Air Pressure on the Fox 38 Fork • Fox recommends setting sag between 15% and 20% of the total fork travel. The Shuttle comes with a 160mm fork, so the proper sag measurement is 24.0 - 32.0mm. •...
  • Page 7: Setting Compression Damping On The Fox 38 Fork

    BIKE SET-UP Setting Compression Damping on the Fox 38 Fork • Only available on Team XTR Builds • To set compression, start from the open (or fastest) position by turning the black (LSC) dial & blue (HSC) dial counterclockwise until it stops clicking. •...
  • Page 8: Charging

    CHARGING Charging the Battery • The battery for the Shuttle can be charged while installed, but can also be charged after removing the battery from the frame. • In order to charge the battery off the bike, you will need the charging adapter (PN 5J.E4C0C.020) which can be ordered through Pivot Cycles.
  • Page 9: Shimano Steps System

    4. A list of nearby devices will be listed on the screen. Choose your bike. 5. When the connection is successful, a list of "confirmed units" will appear. These are all the devices connected to the Shuttle. The units listed should include: the battery, drive unit, cyclecomputer, & assist switch.
  • Page 10: Assist Profiles In E-Tube Project

    Move the colored dot (corresponding to the selected assistance level), to the desired value for that feature. • The Shuttle comes with two preloaded profiles: 1. Pivot Factory Default: Optimized for balance and control 2. Maximum assistance permitted for all levels...
  • Page 11: Removing The Battery

    SHIMANO STEPS E-BIKE SYSTEM Removing the Battery • The battery may need to be removed to swap batteries or to charge the battery if there is no power supply near the bike. • This procedure may be easier with the bike upside down. 1.
  • Page 12: Troubleshooting

    TROUBLESHOOTING Cycle Computer Warning Codes • Warnings may appear on the cycle computer display if the system detects an issue. • The warning code will clear once the issue is resolved. • If any issues persist after the suggestions below, contact the place of purchase.
  • Page 13: Cycle Computer Error Codes

    TROUBLESHOOTING Cycle Computer Error Codes • An error message may appear on the cycle computer if the system detects an issue. • If any issues persist after the suggestions below, contact the place of purchase. OPERATIONAL CODE ISSUE REMEDY RESTRICTION A system abnormality was detected in Power assistance is not Turn the power off and back on again.
  • Page 14: Schematics

    SCHEMATICS Shimano STEPS E-bike System Schematic LETTER PART DESCRIPTION PART NAME Cycle Computer SC-EM800A Assist Switch SW-EM800-L Front Chainring SAMOX NWP201-34T Crank Arm FC-M8150 Drive Unit DU-EP800 Speed Sensor EW-SS301 Battery DARFON 720 Wh Battery Charger DARFON E4C0C Battery Charger Adapter (For Off-the-bike Charging - Sold Separately) DARFON 5J.E4C0C.020 Cycle Computer E-Tube Wire (1000mm) EW-SD300 www.pivotcycles.com...
  • Page 15: Small Parts Schematic

    Rubber Spacer for Front Bracket FP-SPC-BATT-CVR-V1-R1 Rubber Spacer for Battery Cover FP-BMP-BATT-BUMPER-V1-R1 Battery Bumpers FP-MNT-FRNT-BATT-V2-R1 Front Battery Bracket Mounting Plate FP-MNT-REAR-BATT-V1-R1 Rear Battery Bracket Mount FP-GDE-SHUTTLE-BATT-V1-R1 Rubber Battery Guide FP-SCW-SCK-M5*15 M5x15 Sockethead Screw Until Snug FP-SCW-SCK-M5*12 M5X12 Sockethead Screw 7 Nm (5 lb·ft) FP-WSH-5I*10O*1W...
  • Page 16 SCHEMATICS Small Parts Table (Continued) NUMBER PART NAME DESCRIPTION TORQUE FP-BRG-6902-LLUMAXECN 28mm 6902 Ext'd Max-E Bearing FP-LNK-LL-50MM-V1 50mm Out-to-Out Lower Link FP-LNK-UL-70MM-DSM-V1 70mm Direct Shock Mount Upper Link FP-PIN-SHK-M8*15O-BLK 15x57mm M8 Rear Shock Pin FP-BLT-M8*12-BLK M8x12 Rear Shock Bolt 13 Nm (10 lb·ft) FP-WSH-SPC-M15*13 M15x13 Rear Shock Spacer 35 Nm (27 lb·ft)
  • Page 17: Wiring Diagrams

    SCHEMATICS Shuttle Wiring Diagram: Team XTR Build • The diagrams below will help illustrate how the wires are to be routed through the internal cable guides and how the handlebar switches are attached to the cycle computer. • The routing shown below will help minimize the likelihood of pinching a wire when removing and installing the motor for maintenance purposes.
  • Page 18: Additional Information

    System visit: http://e-tubeproject.shimano.com/ Pivot Shuttle • For FAQs and additional technical documents regarding the maintenance of the Pivot Shuttle can be found http://www.pivotcycles.com/bike/shuttle/ Bicycle Safety • This bike is not designed or equipped for use on public roads. Before it can be used on public roads it must be fitted with the legally prescribed equipment.
  • Page 19 ADDITIONAL INFORMATION Battery Safety (Continued) • We recommend that you charge your battery only during the day and only in dry rooms which have a smoke or a fire detector; but not in your bedroom. Place the battery during the charging process on a big, non-inflammable plate made of ceramics or glass! Unplug the battery once it has been charged up.
  • Page 20 ADDITIONAL INFORMATION Battery Safety (Continued) • Do not dispose of your rechargeable battery in the normal household rubbish! It must be disposed of according to battery disposal regulations. Therefore, sellers of new rechargeable batteries must provide collection of old batteries and appropriate disposal. If you are in doubt or if you have any questions, contact your Pivot dealer.

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