Sony KJ-32W7 C Series Service Manual
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Sony KJ-32W7 C Series Service Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL (COMMON)
RB2G
CHASSIS
Segment: XM-L
Version
Date
Subject
st
1
3/2015
1
Issue.
LCD TV
9-888-170-01
For SM - Unique , please refer :
9-888-170-Ax ( America )
9-888-170-Jx ( Japan )
9-888-170-Ex ( Europe )
9-888-170-Px ( Pan Asia )

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Summary of Contents for Sony KJ-32W7 C Series

  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL (COMMON) RB2G CHASSIS Segment: XM-L Version Date Subject 3/2015 Issue. LCD TV 9-888-170-01 For SM - Unique , please refer : 9-888-170-Ax ( America ) 9-888-170-Jx ( Japan ) 9-888-170-Ex ( Europe ) 9-888-170-Px ( Pan Asia )
  • Page 2 SERVICE MANUAL (COMMON) RB2G CHASSIS Segment: XM-L LCD TV...
  • Page 3 MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS: REGION ASIA JAPAN AMERICA EUROPE MODEL KDL-32W7*C KJ-32W7*C KJ-40W7*C KDL-40W7*C KJ-48W7*C KDL-48W7*C...
  • Page 4 TABLE OF CONTENTS Section Title Page Section Title Page 1. SAFETY NOTES 4. SERVICE ADJUSTMENTS 1-1. Warnings and Caution………………………………………………………. 4-1. Accessing Service Mode ..............1-2. Caution Handling of LCD Panel ..……………........4-2. Transition of Each Micro’s Service Mode……….……………………… 1-3. Caution About the Lithium Batter………………………………………….. 4-3.
  • Page 5 Replace these 8) Use care when handling the wires or connectors of the inverter circuit. components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are Damaging the wires may cause a short circuit.
  • Page 6 Safety Notes 1-3. Caution About the Lithium Battery 1) Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. 3) Measuring the voltage drop across a resistor by means of a VOM or battery 2) Outer case broken battery should not contact to water.
  • Page 7 Safety Notes 1-7. Lead Free Information The circuit boards used in these models have been processed using Lead Please hold reinforcement board and Please pull out FFC while pushing the plunge it to depths. Free Solder. The boards are identified by the LF logo located close to the button of both ends at the same time.
  • Page 8 Self Diagnostic Function SECTION 2 SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons 2-1-1. FRONT TV CONTROLS/ TERMINALS/ INDICATOR Remote Control Sensor / Light sensor / * Illumination LED/ 3D Sync Transmitter Illumination lights up or blinks in different colours according to the status of the TV ( details refer to 2-2.
  • Page 9 Self Diagnostic Function 2-2. LED Display Control 2-4. Standby LED Error Display White Center Side Amber Smart Status Side RGB LED Remarks (applicable for Core RED Detection Items Board Error Item HSC2 only) Power Off *1 power switch off (by side blinking ( by power saving switch off and *1) key)
  • Page 10 Self Diagnostic Function 2-5. Triage Chart Symptoms - Shutdown. Power LED Video Smart Bluetooth Remote Network Audio Skype blinking red diagnostics sequences Power - missing or distorted Core (BT) No White Power Smart Bluetooth / LED & Stationary Reference Wireless Core no One Step does not...
  • Page 11 Troubleshooting SECTION 3 TROUBLESHOOTING 3-1. NO POWER 3-1-1. NO POWER 3-1-2. NO POWER – LD Board No Power No Power Check F1002, DC Adaptor Replace Is the voltage > 18V? broken Check STBY 3.3V LD-board Replace LD- board to B-board LD-board broken L9107 or C9179...
  • Page 12 Troubleshooting Case 1 : Check 3.3V DDCON Case 2 : Check 12V DDCON Check 12V DDCON Check 3.3V DDCON FUSE F1003 Check F1003, FUSE F1004 Check F1004, Is the voltage > 18V? broken broken Is the voltage > 18V? Remove Harness CN1001 Remove Harness CN1001 and Check C1024, DDCON IC1001...
  • Page 13 Troubleshooting Board Name Board PWB (A side) Detail LD-XM-L CN1001 F1002 Detail F1002 CN1001 D1001 Measuring Point Q1004 D1001 Q1004...
  • Page 14 Troubleshooting Board Name Board PWB (A side) Detail LD-XM-L IC1002 C1042 F1004 Detail F1004 Measuring IC1002 Point C1042...
  • Page 15 Troubleshooting Board Name Board PWB (A side) Detail LD-XM-L F1003 C1024 IC1001 Measuring Point C1024 F1003 Detail IC1001...
  • Page 16 Troubleshooting 3-1-3. NO POWER: Ayu2L control No Power Check STBY_+3.3V Check AC_MON Look for AC_MON line at AYU2L look for where at AYU2 at CN9101 pin12/C9131 or (H15, H16, H17 pin STBY_+3.3V is NG. (C11 pin  C7334) Adapter/ G board failure ...
  • Page 17 Troubleshooting Board Board PWB ( A side ) Detail Name BAX-L C7376 1, 3, 4 1. C7376 C7374 1, 3, 4 2. C7374 C7380 3. C7380 4. R7396 X7301 5. C7334 R7396 6. C7315 5, 6 C7334 C7315...
  • Page 18 Troubleshooting Board Board PWB ( A side ) Detail Name BAX-L C7376 7. CN9101 1, 3, 4 1. C7376 C7374 1, 3, 4 2. C7374 C7380 3. C7380 4. R7396 X7301 5. C7334 R7396 6. C7315 5, 6 7. CN9101 7.
  • Page 19 Troubleshooting CONDITION SYMPTOM 19.5V_SS not available. Board will not turn ON. No blinking. STBY_+3.3V, STBY_+1.8V STBY_+1.0V Board will not turn ON. No blinking. available. 3-1-4. NO POWER: DC/DC converter check 19.5V_HOLD not available. 2X blinking. +5.0V_MAIN not available. 2X blinking. D+1.0V, +5.0V_VBUS, +3.3V_MAIN_1, 3X blinking.
  • Page 20 Troubleshooting 3-1-4. NO POWER: DC/DC converter check SHEET 2 Check fuse OPEN F9101, F9102, High current surge F9104, F9105, F9106. IC9104 Other part in output or Remove +1.5V_DDR line or input short IC9104. Still +5.0V_MAIN line to GND? short? broken. (DDR maybe SL9109, broken) C9171...
  • Page 21 Troubleshooting 3-1-4. NO POWER: DC/DC converter check D+1.0V Sheet 3 (IC9103) OK? IC9103 broken SL9110 Turn ON board 19.5V_SS, 19.5V_HOLD Check LD Board or SYSTE +3.3V_MAIN_1 Harness M1_P (IC9104) OK? IC9104 broken C9196, C9197 SL9107 high STBY_+3.3V Check LD Board or D+1.1V Harness L9107...
  • Page 23 F9101 19.5V_S L9107 F9102 19.5V_HOL C9114 C9302 MAIN_PW IC9101 C9158 F9105 SL9104 Q9108 IC9106 SL9110 C9147 IC9103 SYSTEM1_PWR C9214...
  • Page 24 C9202 C9148 IC9201 Q9107 IC7305 C7369 SL9106 IC7304 C7374...
  • Page 25 C9155 F9104 IC9104 C9171 SYSTEM 3_PWR...
  • Page 26 SL910 IC9105 C9163 F9106...
  • Page 27 Troubleshooting 3-1-5. NO POWER – AYU2L failure AYU2L Fail Suspected eMMC / RawNAND erase Product SW rewrite Product SW Recover? writing issue Check error message Check AYU2L LOG is Check DDR Find Some Find Some eMMC / RawNAND It is unacceptable displayed using CheckSW Error message...
  • Page 28 Troubleshooting 3-1-6. NO POWER – AYU2L replacement AYU2L replacement flow Data on eMMC/NAND need to be erase first before eMMC / RawNAND erase changing AYU2L. AYU2L replacement Product SW write Recover? Board Issue AYU2L issue...
  • Page 29 Troubleshooting 3-2. LED BLINKING 3-2-1. LED Blinking: 2x (Main power Error) BAX-L board (XM-L) 2-time blinking Check 19.5V_HOLD Check Replace at pin 18 of CN9101 Harness/connection AC Adapter LD* Board on B* Board LD*Board to B*Board Harness LD* Board Turn off power IC9101 output Other part in Remove IC9101.
  • Page 30 Troubleshooting 3-2-1. LED Blinking: 2x (Main power Error) Troubleshooting References...
  • Page 31 Troubleshooting 3-2-1. LED Blinking: 2x (Main power Error) Troubleshooting References 19.5V_HOLD C9114 MAIN_PWR IC9101 SL9104 SYSTEM1_PWR...
  • Page 32 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) 3-time blinking TUNER DMD_TU_I2C DC_ALERT or I2CB bus check: I2C bus dumping or Probe CL2101, CL2102 / AYU2L AUDIO Check D+1.0V at CL2318, CL2101 on F9105,IC9103, JL9127 on TU* Board Etc (B* Board) Check the B* Board...
  • Page 33 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) Troubleshooting References Board Name Board PWB Detail BAXL (F9104) F9104 BAXL IC9104 (IC9104) BAXL (IC9201) IC9201...
  • Page 34 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) Troubleshooting References Board Name Board PWB (A side) Detail BAXL (IC9101) IC9101 BAXL JL9112 (JL9112) B-Side TU-S (CL2101, CL2102) CL2102 CL2101...
  • Page 35 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) Troubleshooting References Board Name Board PWB Detail TU-W CL2318 (CL2318, CL2319 CL2319) BAXL RB8517 (RB8517) BAXL R8546 R8547 (R8546, R8547)
  • Page 36 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) Troubleshooting References Board Name Board PWB (A side) Detail BAXL CL5024 (CL5023, CL5024) CL5023 BAXL (F4601) F4601 BAXL (IC4601) IC4601...
  • Page 37 Troubleshooting 3-2-2. LED Blinking: 3x (DC Alert & Communication Error) Troubleshooting References Board Name Board PWB (A side) Detail BAXL (CN9101) CN9101...
  • Page 38 Troubleshooting 3-2-3. LED BLINKING 3x (Audio Error) BAX-L(HE-L, HM, HE-H, XM-L) board only IC4601,etc F4601,IC4601,etc (B* Board) (B* Board) Check the IC4601 High Check the IC4601 Check 19.5V Out pin 37, 41, 44, 46 enough pin 18 (at CL4606) (at fuse F4601) Replace F4601 Switching 0V to 19V is HIGH?
  • Page 39 Troubleshooting 3-2-3. LED BLINKING 3x (Audio Error) BAX-L(HE-L, HM, HE-H, XM-L) board only Troubleshooting Reference IC4601 F4601 BAX-L board Side A...
  • Page 40 Troubleshooting 3-2-3. LED BLINKING 3x (Audio Error) BAX-L(HE-L, HM, HE-H, XM-L) board only Troubleshooting Reference CL4601 JL4624 JL4621 JL4623 JL4622 BAX-L board Side B...
  • Page 41 Troubleshooting 3-2-4. LED BLINKING 5x (Panel Communication Error) – a) 12.5V NG XM-L : LD Board 5-times blinking *3-1-2. NO POWER – LD Board Change Change B* Board Panel (T-con) Check PANEL_VCC 12.5V at Check 12.5V LD Board CN8001 LD Board Symptom on the B* Board improvement...
  • Page 42 Troubleshooting 3-2-4. LED BLINKING 5x (Panel Communication Error) – b) 12C Error 5-times blinking PANEL ID Check XM-L (BAX-L): CL8027 & CL8028 Check I2C (Data & CLK) At CL I2C Error Change B-Board B-Board NG Change FFC FFC NG Change FRC FRC NG...
  • Page 43 Troubleshooting BAXL Probing Points – 12.5 V Check BAXL (B-Side) JL9132 (PANEL_VCC)
  • Page 44 Troubleshooting BAXL Probing Points – I2C Line Check BAXL (B-Side) CL8027 CL8028 (I2C_S_DATA) (I2C_S_CLOCK)
  • Page 45 Troubleshooting 3-2-5. LED BLINKING 6x (Backlight Error) 6-times blinking Check Check harness/connection Change Symptom Voltage ≥ 1.9 V Harness / JL9016 Harness G*board to B*Board harness Improvement Connection BACKLIGHT_MON broken on B*Board LD board to B*Board improvement Voltage < 1.8 V G*Board Harness / or LD?
  • Page 46 Troubleshooting 3-2-5. LED BLINKING 6x (Backlight Error) BAX-L: B Side JL9016...
  • Page 47 Troubleshooting 3-2-6. LED BLINKING 7x (Temperature Error) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board, and Aging a few Panel hours Symptom improvement I2CA bus check: Temp sensor B* Board HDMI is working? IC7001 I2CA bus dumping or Ayu2L check...
  • Page 48 Troubleshooting 3-3. No Sound No Sound “Audio System” Check the Change to “Speakers setting” “TV Speaker” “TV Speakers” Symptom improvement Change the Speaker Replace No Sound: Audio B* Board Harness the B* Board No Sound: Tuner Symptom improvement No Sound: HDMI Speaker Harness Speaker...
  • Page 49 Troubleshooting 3-3-1. No Sound : Audio (For all models) No sound :Audio (for all model) TUS,TUW & BAX-L(HE-L,HM,HE-H,XM-L) board only No signal No signal Check the solder Check the Check the Check the of IC4501 CP & CN IC4501 VSS -3.3V Digital out IC9000 is NG CN3103 pin1...
  • Page 50 Troubleshooting Troubleshooting Reference TUS board Side B CN3103 Vin (pin 1)
  • Page 51 Troubleshooting Troubleshooting Reference TUW board Side B CN3103 Vin (pin 1)
  • Page 52 Troubleshooting Troubleshooting Reference BAX-L board Side A IC4501...
  • Page 53 Troubleshooting 3-3-2. No Sound : Audio (For AEP models only) TUS (HE-L,HM,HE-H,XM-L) Check the SCART Check the No Problem (use Digital RF This is MUTE situation. CNT pin7 (IC3101) Check IC9000 Tuner input) is HIGH? No signal INR & INL DC/DC converter is NG Check the IC3101 pin 3 pin10 &1 (IC3101)
  • Page 54 Troubleshooting Reference TUS board Side A IC3101 INR (Pin10)
  • Page 55 Troubleshooting 3-3-3. Main Board Power Off Checking (for Main SP Lch & Rch) for BAX-L (HEL,HEH,HM,XM-L) board only Checking Item Check fuse F4601 Fuse short Fuse open Check connectivity audio Vcc to GND No short to GND Either 1 short to GND C4606 –...
  • Page 56 Troubleshooting Troubleshooting Reference BAX-L board Side A L4604 L4601 L4603 L4602 CN4601...
  • Page 57 Troubleshooting Troubleshooting Reference BAX-L board Side A IC4601 F4601 C4606 C4609...
  • Page 58 Troubleshooting 3-3-4. Main Board Power On Checking (for Main SP Lch & Rch) for BAX-L (HEL,HEH,HM,XM-L) board only If  NG If  NG Checking Item Check Switching Freq = 384kHz or No switching Go to next checking. IC4601 side-terminal of 768KHz ±20KHz frequency at either L4601,L4602,...
  • Page 59 Troubleshooting Troubleshooting Reference BAX-L board Side A Pin 27 Pin 8 IC4601 F4601 L4604 L4601 L4603 L4602...
  • Page 60 Troubleshooting Troubleshooting Reference BAX-L board Side A CN9101...
  • Page 61 Troubleshooting Troubleshooting Reference BAX-L board Side B CL4601...
  • Page 62 Troubleshooting Troubleshooting Reference BAX-L board Side B CL4601...
  • Page 63 Troubleshooting Troubleshooting Reference BAX-L board Side A CL4605 CL4607 CL4605 IC4601...
  • Page 64 Troubleshooting 3-3-5. No Sound: HP / Lineout Only Note: (AYU2/Ayu2L) – IC9000 No Sound (Brownie)- IC9001 HP / Lineout only This is for Main SP got sound, but HP / Lineout no sound BAX-LPower On checking GN1 Main Board Power On Checking If ...
  • Page 65 Troubleshooting 3-3-5. No Sound: HP / Lineout Only Troubleshooting Reference BAX-L board Side A IC4501...
  • Page 66 Troubleshooting 3-3-5. No Sound: HP / Lineout Only Troubleshooting Reference BAX-L board Side A R7020 R4508 CL4505 CL4506...
  • Page 67 Troubleshooting 3-3-6. No Sound : Scart Out Audio (For AEP model) for BAX-L board only Note: (AYU2/Ayu2L) – IC9000 (Brownie)- IC9001 This is for Main SP got sound, but SCART out no sound. No Sound Please check this condition in Digital RF mode SCART out only BAX-L Power On checking GN1 Main Board Power On Checking...
  • Page 68 Troubleshooting Troubleshooting Reference TUS board Side A CL3103 IC3101 CL3104...
  • Page 69 Troubleshooting 3-3-7. NO SOUND: TUNER 3-3-8. NO SOUND: MHL No Sound This troubleshooting is only for Analog No Sound Replace Refer to MHL NO PICTURE Check the picture with normal picture IC9000 Check Sound by other TV set Check R5071, C5071, C5072, Replace NG part Please refer audio which is same model...
  • Page 70 Troubleshooting BAXL-A Side C5072 C5073 C5071 R5071 C5059...
  • Page 71 Troubleshooting 3-3-9. NO SOUND: HDMI No Sound Refer to HDMI NO PICTURE Check the picture Check the mode Change the mode of of Source equipment Source equipment to HDMI Change “HDMI/DVI Audio Source” HDMI PC Audio to Auto What is set in Does this model have “HDMI/DVI Audio Source”...
  • Page 72 Troubleshooting 3-4. NO PICTURE: (XM-L) BL_ON (L or H): No Picture XM-L (BAX-L): JL9105 BL_ON：H Replace Check Smart Core Check Replace LCD Panel Got Any Normal the LVDS FFC BL_ON Behavior (T-CON) the B-Board Display? Harness (5x Blinking) on the B* Board Symptom Symptom BL_ON：L...
  • Page 73 Troubleshooting BAXL Probing Points BAXL (B-Side) JL9132 (PANEL_VCC)
  • Page 74 Troubleshooting BAXL Probing Points BAXL (A-Side) F8001 (+12V)
  • Page 75 Troubleshooting BAXL Probing Points BAXL (A-Side) F8001 (+12V)
  • Page 76 3-4-1. Video Analog Signal Path...
  • Page 77 Troubleshooting 3-4-2 : No Picture AEP Destination (BAX-L+TUS AEP) (a) No Picture AEP SCART CVBS SCART RGB No Picture No Picture [LOW] [LOW] Check SCART_FB CN3101 Check SCART_FB CN3101 Check CN3101 Check CN3101 IC9001 V15 Connectivity IC9001 V15 Connectivity Connection Connection [FBIN] at R3108...
  • Page 78 Troubleshooting 3-4-2 : No Picture AEP Destination (BAX-L+TUS AEP) (b) Component No Picture AEP No Picture VIDEO 2 [LOW] J3104 No Picture Check if input OSD Check J3104 Connectivity is GREY OUT Connection Problem OK [HIGH] Detailed check parts [GREY] J3104 at VIDEOB_DET path Check if input...
  • Page 79 Troubleshooting BAX-L AEP > A-SIDE RB5008 C7026 C7025 R8570...
  • Page 80 Troubleshooting BAX-L AEP > A-SIDE R3000 R3011 R3008 C3000 R3005 C3016 C3014 C3015 R3003 R3004 C3018 C3019 R3014 R3009 R3010 R3021...
  • Page 81 Troubleshooting TUS > A-SIDE CN3101 J3104 VD3110 VD3127 VD3111 VD3104 VD3107...
  • Page 82 Troubleshooting 3-4-3 : No Picture HOTEL_B2B (BAX_L + TUS AEP,UC/PA) LEGEND No Picture B2B BAX-L TUS/TUW No Picture CN3102 [GREY] Check if input Check CN3102 Connectivity OSD is grey out Connection Problem [NOT Detailed check parts GREYED] at PC_CON_DET Path [C7018] CN3102 Connector Parts Broken...
  • Page 83 Troubleshooting BAX-L AEP B2B > A-SIDE C7018 C3029 R3025 C3022 R3024 C3030 R3026...
  • Page 84 Troubleshooting TUS B2B > A-SIDE CN3102 R3151 R3149 R3152 R3150...
  • Page 85 Troubleshooting 3-4-4 : No Picture UC/GA/CH (BAX_L +TUS UC/GA/CH) (a) LEGEND BAX-L No Picture GA TUS/TUW VIDEO 2 Video 1 No Picture No Picture [GREY] [LOW] J3104 Check if input J3101 Check if input Check J3104 Check J3101 Connectivity OSD is GREY Connectivity OSD si grey out Connection...
  • Page 86 Troubleshooting 3-4-4 : No Picture UC/GA/CH (BAX_L +TUS UC/GA/CH) (b) Component No No Picture GA Picture [LOW] J3104 Check if input OSD Check J3104 Connectivity is GREY OUT Connection Problem OK [HIGH] Detailed check parts at VIDEOB_DET path [C7026] and CR_DET path [C7025] J3104 Connector...
  • Page 87 Troubleshooting BAX-L PA > A-SIDE C3000 R3021 R3000 R3014 C3018 R3008 C3019 C7026 C7025 C7030 R8570...
  • Page 88 Troubleshooting TUS PA > A-SIDE J3101 VD3127 VD3110 VD3103 R3116...
  • Page 89 Troubleshooting 3-4-4 : No Picture Japan Destination (BAX-L + TUW JP)(a) No Picture JP [LOW] TB3101 コ ン ポーネン ト Check TB3101 Check if input OSD Connectivity Connection is GREY OUT No Picture Problem ビ デオ No Picture OK [HIGH] Detailed check parts at VIDEOB_DET path [C7026]...
  • Page 90 Troubleshooting BAX-L JP > A-SIDE C3000 R3021 R3000 R3014 C3018 R3008 C3019 C7030 C7026 R8570...
  • Page 91 Troubleshooting TUW JP > A-SIDE TB3101 VD3110 R3114 J3101...
  • Page 92 Troubleshooting 3-4-6 : Input Skip function – BAX L Non-Detect CVBS Detect RGB Detect Non-Detect Detect Non-Detect Detect Input Signal Input Signal Input Signal SCART AV1 (Typical) (Typical) (Typical) (Typical) (Typical) (Typical) (Typical) ASPECT (IC9000 J3) 0.28 ~ 0.76V 0.28 ~ 0.76V VIDEOA_DET(IC9000 AA3) Video1 3.3V...
  • Page 93 Troubleshooting 3-4-7 : NO PICTURE: @ Tuner UC / KR No Picture Noisy Picture Analog only Digital only Which is NG? Check IC9001(Brownie)/ Sound is normal ? Analog RF or Digital RF IC9001(Ayu2) Both No sound Confirm ANT connection Connect ANT Cable correctly RF Level = High RF Level =...
  • Page 94 Troubleshooting BAXL BOARD IC9001...
  • Page 95 Troubleshooting Tuner IC 2501 TUS BOARD...
  • Page 96 Troubleshooting TUS BOARD IFAGC_1 Tuner IC2501...
  • Page 97 Troubleshooting TUS BOARD A2.5V Tuner IC2501...
  • Page 98 TUS BOARD Tuner A_RESET TU_SDA TU_SCL IC2501 IC2501...
  • Page 99 TUS BOARD Tuner IFOUTN_1 IFOUTP_1 IC2501...
  • Page 100 TUS-(A) BOARD Tuner IC 2602...
  • Page 101 TUS-(A) BOARD Tuner IFAGC_1 IC2602...
  • Page 102 TUS-(A) BOARD Tuner IC2602 A2.5V...
  • Page 103 TUS-(A) BOARD TU_SDA TU_SCL Tuner IC2602 A_RESET...
  • Page 104 TUS-(A) BOARD Tuner IFOUTN_1 IFOUTP_1 IC2602...
  • Page 105 Troubleshooting 3-4-8 : NO PICTURE: @ Tuner TW No Picture Noisy Picture Analog only Digital only Which is NG? Check IC9001(Brownie)/ Sound is normal ? IC9000 (Ayu2) Analog RF or Digital RF Both No sound Confirm ANT connection Either Which is NG? Check IC2501 Terrestrial or Cable Connect ANT Cable...
  • Page 106 BAX BOARD Tuner IC9001...
  • Page 107 TUS BOARD Tuner IC 2501...
  • Page 108 TUS BOARD IFAGC_1 Tuner IC2501...
  • Page 109 TUS BOARD A2.5V Tuner IC2501...
  • Page 110 TUS BOARD Tuner A_RESET TU_SDA TU_SCL IC2501 IC2501...
  • Page 111 TUS BOARD Tuner IFOUTN_1 IFOUTP_1 IC2501...
  • Page 112 Troubleshooting 3-4-9. NO PICTURE: @ PA-T2 / CH / HK / AEP-T2S2(Terrestrial part) Tuner No Picture Noisy Picture Analog only Digital only Confirm TV system Set correct TV system Which is NG? Check IC9001(Brownie)/ with manual tuning menu Sound is normal ? IC9001(Ayu2) manually Analog RF or Digital RF...
  • Page 113 BAX BOARD – IC9001 (BROWNIE) Tuner IC9001...
  • Page 114 TUS BOARD – IC2501 Tuner IC 2501...
  • Page 115 IFAGC_1 TUS BOARD IFAGC_2 Tuner IC2501...
  • Page 116 TUS BOARD A2.5V Tuner IC2501...
  • Page 117 TUS BOARD Tuner A_RESET TU_SDA TU_SCL IC2501 IC2501...
  • Page 118 TUS BOARD Tuner IFOUTN_1 IFOUTP_1 IC2501...
  • Page 119 TUS-(A) BOARD Tuner IC 2602...
  • Page 120 TUS-(A) BOARD Tuner IFAGC_1 IC2602...
  • Page 121 TUS-(A) BOARD Tuner IC2602 A2.5V...
  • Page 122 TUS-(A) BOARD TU_SDA TU_SCL Tuner IC2602 A_RESET...
  • Page 123 TUS-(A) BOARD Tuner IFOUTN_1 IFOUTP_1 IC2602...
  • Page 124 TUS/TUS-A BOARD Tuner IC2101...
  • Page 125 TUS/TUS-A BOARD Tuner I2CB_SCL I2CB_SDA IC2101 IC2101...
  • Page 126 TUS/TUS-A BOARD Tuner IC2601...
  • Page 127 TUS/TUS-A BOARD DDEM1.2V Tuner IC2601 DDEM1.1V DDEM3.3V...
  • Page 128 TUS/TUS-A BOARD Tuner IC2601 DMD_RESET1...
  • Page 129 TUS/TUS-A BOARD Tuner IC2201...
  • Page 130 Troubleshooting 3-4-10. NO PICTURE: @ Tuner COL-T2 / BRZ / ARG Tuner No Picture Noisy Picture Analog only Digital only 3-4-9 Which is NG? Check IC9001(Brownie)/ Sound is normal ? Analog RF or Digital RF IC9001(Ayu2) No sound Both Error free Confirm BER of digital RF Check Brownie and Confirm ANT connection...
  • Page 131 BAX BOARD – IC9001 (BROWNIE) Tuner IC9001...
  • Page 132 TUS BOARD – IC2501 Tuner IC 2501...
  • Page 133 IFAGC_1 TUS BOARD IFAGC_2 Tuner IC2501...
  • Page 134 TUS BOARD A2.5V Tuner IC2501...
  • Page 135 TUS BOARD Tuner A_RESET TU_SDA TU_SCL IC2501 IC2501...
  • Page 136 TUS BOARD Tuner IFOUTN_1 IFOUTP_1 IC2501...
  • Page 137 TUS-A BOARD Tuner IC 2602...
  • Page 138 TUS-A BOARD Tuner IFAGC_1 IC2602...
  • Page 139 TUS-A BOARD Tuner IC2602 A2.5V...
  • Page 140 TUS-A BOARD Tuner IFOUTN_1 IFOUTP_1 IC2602...
  • Page 141 TUS/TUS-A BOARD Tuner IC2101...
  • Page 142 TUS/TUS-A BOARD Tuner I2CB_SCL I2CB_SDA IC2101 IC2101...
  • Page 143 TUS/TUS-A BOARD Tuner IC2601...
  • Page 144 TUS/TUS-A BOARD Tuner DDEM1.2V IC2601 DDEM1.1V DDEM3.3V...
  • Page 145 TUS/TUS-A BOARD Tuner IC2601 DMD_RESET1...
  • Page 146 TUS/TUS-A BOARD Tuner IC2201...
  • Page 147 Troubleshooting 3-4-11. NO PICTURE: @ Tuner AEP-T2S2 (SAT part) Tuner No Picture of SAT Check IC9001(Brownie)/ Confirm ANT connection Sound is normal ? IC9000(Ayu2L) No sound Error free Connect ANT Cable Confirm BER of digital RF Check Brownie and correctly By Service mode M’t condition in TS line Confirm Power supply...
  • Page 148 BAX BOARD – IC9001 (BROWNIE) Tuner IC9001...
  • Page 149 TUS/TUS-A BOARD Tuner IC2601...
  • Page 150 TUS/TUS-A BOARD DDEM1.2V Tuner IC2601 DDEM1.1V DDEM3.3V...
  • Page 151 TUS/TUS-A BOARD Tuner I2CB_SCL I2CB_SDA IC2101 IC2101...
  • Page 152 Troubleshooting 3-4-12. NO PICTURE: @ Tuner JPN (Digital only) Tuner No Picture Noisy Picture Either one Which is NG? Check IC9001(Brownie)/ Sound is normal ? Satellite RF or Terrestrial RF IC9001(Ayu2) No sound Both Error free Check Brownie/Ayu2 Confirm BER of digital RF Sound is normal ? Check Brownie/Ayu2 By Service mode...
  • Page 153 TUW BOARD Tuner IC2308 (MAIN) IC2309 (SUB)
  • Page 154 TUW BOARD Tuner IC2309 (SUB) I2CB_SCL I2CB_SDA...
  • Page 155 TUW BOARD DDEM3.3V Tuner A2.5V DDEM1.2V IC2308 LNA_5V (MAIN) DDEM2.5V...
  • Page 156 BAX BOARD – IC9001 (BROWNIE) Tuner IC9001...
  • Page 157 TUW (TUNER MODULE – TU2301) Tuner TU2301...
  • Page 158 TUW BOARD Tuner TU2301 TU_SUB AGC...
  • Page 159 Troubleshooting 3-4-13. NO PICTURE: HDMI No Picture For example, Only HDMI 4 is NG lines Check the below point at Other Input is OK IC5009 side Replace Check other ・Check +5V line CN5002 HDMI input ・Check HPD line ・Check DDC lines ・Check TMDS lines Inputs are NG...
  • Page 160 Troubleshooting BAXL-A Side TMDS RB5005 CN5002 RB5016 RB5006...
  • Page 161 Troubleshooting 3-4-14. NO PICTURE: HDMI (BAXL Board) Check PWR pin of IC5009 pin7, pin8, pin17, Pin26, pin27, pin36, Pin60, pin62, pin77,pin87, pin88, pin97 and pin98. Replace Check R5085, R5090, Check Reset pin of IC5009. All Pin OK? NG part RB5012 and RB5013 Pin71.
  • Page 162 R5085 R5090 BAXL-A Side...
  • Page 163 RB5013 RB5012 BAXL-A Side R5050 R5018 R5052 R5032 R5016 R5015 R5076...
  • Page 164 Troubleshooting 3-4-15. NO PICTURE: MHL (BAXL) No Picture High Check 68pin Check CBUS_HPD4 line Only TMDS of IC5009 and TMDS(D0+/D0-) lines lines by the IC5009 side are NG lines Replace CBUS_H RB5020 line is Check Source equipment by Reference TV set (For example, Samsung TV(UN46ES7000) , Toshiba TV(42WL863)) Replace...
  • Page 165 BAXL-A Side RB5019 R5136 D5001 D5002 R5135 R5134 R5133...
  • Page 166 Troubleshooting 3-5. SIDE BUTTONS MALFUNCTION Side Key button Change Switch Switch unit issue Unit malfunction Harness on Switch Unit Harness connection and B* Board properly connected issue Change Harness issue Switch unit-B* board Harness Change B* Board...
  • Page 167 Troubleshooting 3-6. IR REMOTE COMMANDER MALFUNCTION Check whether center Center white LED Remote control battery IR do not response to white LED blink ,when using lit up when remote is could be weak. Remote Commander commander near the sensor control is pressed Change battery.
  • Page 168 Troubleshooting BAXL Board A side R7417...
  • Page 169 Troubleshooting 3-7. Light Sensor Error Backlight doesn’t change Check UI setting for light User did not activate light Change the UI setting when ambient lighting Sensor. Make sure it is “on” sensor function to “ON” level changed Harness connection Harness on H-board and issue B* Board properly connected H-B* board harness...
  • Page 170 Troubleshooting 3-8.Network Malfunction: Ethernet (Wired) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B board Cable Connection Local Access Internet Access Failed Failed Failed Check Auto Proxy setting Wired Set-up Check cable B board Local router IP address setting DHCP server Manual...
  • Page 171 BAXL (A-side) CHK 1 CHK 4 IC6400 CHK 5 CHK 3 CHK 2 CHK 2 CHK 5...
  • Page 172 Troubleshooting 3-9. Wireless Network malfunction (a) 1) Internal Wireless Network malfunction Wireless Network on the TV Error Message appear Is the radio field when the Wireless Strength too weak Bxx Board Network is selected? or even No signal? Hardware defect suspected. Access Point Change WiFi module Go to the next page...
  • Page 173 Troubleshooting 3-9. Wireless Network malfunction (b) From previous page Check harness Connect properly connection is OK Loose harness between WiFi and B* Change harness Change between Bxx board Change B*board Wi-Fi module and WiFi Wi-Fi module Main Harness If Wi-Fi malfunction happens, •...
  • Page 174 SECTION 4 SERVICE ADJUSTMENTS 4-1. Accessing Service Mode 4-3. Change Data by Service Mode 1 (Part A) 1) Go to TV standby condition by remote commander. 1. Change Data of “Chassis” or “VPC” service mode 2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote. Press “2 / 5”...
  • Page 175 Service Adjustment 4-4. Change Data by Service Mode 2 (Part B) Change Data of “Digital” service mode (except “003 DIG_SRV_MODE” Change Data of “Digital” service mode ( “003 DIG_SRV_MODE” category) category). “003 DIG_SRV_MODE” is one category of “Digital” service Press “2 / 5” on remote to select (up / down) category. mode.
  • Page 176 Service Adjustment Checking Board Information Only when B* board is replaced. Press “Return” on Remote Press “2” on Remote. In “Digital” service mode ( “002 MODEL” category) DIGITAL (MODEL) SERVICE This case is NG. Press “0 / 10” on remote to select item. The main board is mismatch to Board Check the tuner board.
  • Page 177 Service Adjustment Save Changing Data by Service Mode 2 4-5. Initialized WB/Gamma Adj. Data in B board. Only when B* board is replaced. After panel replacement, update the software to In “Digital” service mode ( “002 MODEL” category) XML models PKG2112 and perform this function.
  • Page 178 Service Adjustment 4-6-2. STEP2 4-6. VCOM Adjustment (NFR-AUO/SDC/FXC Panel) 4-6-1. STEP1 2.in “VPC” service mode Select “002 VCOM” category by pressing 1. in “Digital” service mode SERVICE “2 / 5” on remote. Select “003 DIG_SRV_MODE” category by pressing “2 / 5” on VCOM Select “000 ENABLE”...
  • Page 179 Service Adjustment 4-7. VCOM Adjustment (HFR-AUO/FXC Panel) 4-8-2. STEP2 4-7-1. STEP1 in “VPC” service mode in detailed REC setting screen Select “002 VCOM” category by pressing “2 / Press “1” to select “Key Copy” item SERVICE 5” on remote. Press “Enter” or “12” twice to execute the command. VCOM Select “000 ENABLE”...
  • Page 180 : D8:D4:3C:17:84:3E And blink Smart Core WHITE LED. Writing process is done 003 TU_DEMOD ------------ ------------ ------------ 00 Wireless MAC : N/A at this point. SONY 003 AFE_SPI ------------ ------------ ------------ 00 USB dongle : N/A <Another way> 004 VLED...
  • Page 181 Service Adjustment 4-12. Service Menu Tree 4-12-1. Tree 1 4-12-2. Tree 2 “Digital” “Chassis” 001 OP 000 WYVERN 000 VERS …Software version <omission> 002 MODEL 001 TUNING 000 BOARD CHECK ...Check the main board and tuner board combination <omission> ...Select segment information 002 D_DEMOD DEST ...Select destination information...
  • Page 182 Service Adjustment 4-12-3. Tree 3 SELF CHECK “VPC” 002 MAIN_POWE ------------ ------------ ------------ 00 Model Name : KDL-RB2 000 DATA_COPY …WB Data Restore Function (Tcon board-to-B board). 003 AFE_I2C ------------ ------------ ------------ 00 Serial Number : 1000008 000 BU_TRANS 003 DC_ALERT ------------ ------------ ------------ 00 Package Number : PKG0.270EUA 001 DATA_BAKUP...
  • Page 183 Service Adjustment Error cOUNT Format of error timestamps Error Naming SELF CHECK YYMMDDhhmmss (in UTC) Example: 120823132523 -> Aug 23 2012 13:25:23 UTC 002 MAIN_POWE ------------ ------------ ------------ 00 Model Name : KDL-RB2 * Only when time is set, an error timestamp 003 AFE_I2C ------------ ------------ ------------ 00 Serial Number : 1000008...
  • Page 184 Diagrams SECTION 5 DIAGRAMS 5-1.CIRCUIT BOARD LOCATION 5-1-3. 48” 5-1-1. 32” 5-1-2. 40” TUS BOARD (OTHERS) TUS BOARD (OTHERS) TUS BOARD (OTHERS) TUW BOARD (JAPAN) TUW BOARD (JAPAN) TUW BOARD (JAPAN) SWITCH SWITCH UNIT BOARD UNIT BOARD (for Hotel (for Hotel model) model) LD BOARD...
  • Page 185 Diagrams 5-2. Block Diagram 5-2-1 XM-L model (AEP based) Sircs GPIO USB2.0 BAX-CI GPIO SIRCS USB2.0 DDR3 Ayu2L USB HUB (4Gb×2) GL850G CPU (CA9 Dual WiFi Ether(10/100MAC) 800MHz) USB×2 GPU (SGX543) X-Reality Pro Raw NAND Multi-format Dec. Video Processor LVDS TX Audio Processor LVDS Ether...
  • Page 186 Diagrams 5-2. Block Diagram 5-2-2 XM-L model (BR,AR,LA_ISDB) Sircs GPIO USB2.0 BAX-L GPIO SIRCS USB2.0 DDR3 Ayu2L USB HUB (4Gb×2) GL850G CPU (CA9 Dual WiFi Ether(10/100MAC) 800MHz) USB×2 GPU (SGX543) X-Reality Pro Raw NAND Multi-format Dec. Video Processor LVDS TX Audio Processor LVDS Ether...
  • Page 187 Diagrams 5-2. Block Diagram 5-2-3 XM-L model (JP) Sircs GPIO USB2.0 BAX-L GPIO SIRCS USB2.0 DDR3 Ayu2L USB HUB (4Gb×2) GL850G CPU (CA9 Dual WiFi Ether(10/100MAC) 800MHz) USB×2 GPU (SGX543) X-Reality Pro Raw NAND Multi-format Dec. Video Processor LVDS TX Audio Processor LVDS Ether...
  • Page 188 Diagrams 5-2. Block Diagram 5-2-4 XM-L model (CH,HK,TW) Sircs GPIO USB2.0 BAX-L_AVS GPIO SIRCS USB2.0 DDR3 Ayu2L USB HUB (4Gb×2) GL850G CPU (CA9 Dual WiFi Ether(10/100MAC) 800MHz) USB×2 GPU (SGX543) X-Reality Pro Raw NAND Multi-format Dec. Video Processor LVDS TX Audio Processor LVDS Ether...
  • Page 189 Diagrams 5-2. Block Diagram 5-2-5 XM-L model (UC) Sircs GPIO USB2.0 BAX-L_AVS GPIO SIRCS USB2.0 DDR3 Ayu2L USB HUB (4Gb×2) GL850G CPU (CA9 Dual WiFi Ether(10/100MAC) 800MHz) USB×2 GPU (SGX543) X-Reality Pro Raw NAND Multi-format Dec. Video Processor LVDS TX Audio Processor LVDS Ether...
  • Page 190 Diagrams 5-3. Connector Diagram 5-3-1. 32”...
  • Page 191 Diagrams 5-3. Connector Diagram 5-3-2.40”...
  • Page 192 Diagrams 5-3. Connector Diagram 5-3-3.48”...
  • Page 193 Sony EMCS (Malaysia) Sdn. Bhd. English 9-888-170-01 RDCM © 2015.03...

This manual is also suitable for:

Kdl-32w7 c seriesKj-40w7 c seriesKdl-40w7 c seriesKj-48w7 c seriesKdl-48w7 c series

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