Sony KD-43X8 F Series Original Manual
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Sony KD-43X8 F Series Original Manual

Sony KD-43X8 F Series Original Manual

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Table of Contents

2018/05/05 02:04:47 (GMT+09:00)
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL (COMMON)
ORIGINAL MANUAL ISSUE DATE: 2/2018
Version
1
2
3
Date
Subject
st
2/2018
1
Issue
3/2018
1. Segment addition CHH_CHHB (pg. 3, TOC, Sect. 5)
4/2018
Add CHH block diagram (pg. 93)
GN4TR CHASSIS
Segment : CHH_CHHB
LCD TV
9-888-744-03
For SM - Unique , please refer :
9-888-750-Ax ( America )
9-888-750-Cx ( China)
9-888-750-Ex ( Europe )
9-888-750-Px (Asia)
SYS SET

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Summary of Contents for Sony KD-43X8 F Series

  • Page 1 2018/05/05 02:04:47 (GMT+09:00) HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL (COMMON) GN4TR CHASSIS ORIGINAL MANUAL ISSUE DATE: 2/2018 Segment : CHH_CHHB Version Date Subject 2/2018 Issue 3/2018 1. Segment addition CHH_CHHB (pg. 3, TOC, Sect. 5) 4/2018 Add CHH block diagram (pg. 93) LCD TV 9-888-744-03 For SM - Unique , please refer :...
  • Page 2 2018/05/05 02:04:47 (GMT+09:00) SERVICE MANUAL (COMMON) GN4TR CHASSIS Segment : CHH_CHHB LCD TV SYS SET...
  • Page 3 2018/05/05 02:04:47 (GMT+09:00) MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS: REGION ASIA AMERICA EUROPE CHINA JAPAN MODEL KD-43X8*F KD-49X8*F KD-55X8*F KD-65X8*F KD-75X8*F KD-85X8*F KD-43XF8* KD-49XF8* KD-55XF8* KD-65XF8* KD-75XF8* KD-85XF8* KJ-43X8*F KJ-49X8*F KJ-55X8*F KJ-65X8*F KJ-75X8*F KJ-85X8*F XBR-65X8*F XBR-75X8*F XBR-85X8*F FW-43BZ*F...

  • Page 4: Table Of Contents

    2018/05/05 02:04:47 (GMT+09:00) TABLE OF CONTENTS Section Title Page 1. SAFETY NOTES 2. SELF DIAGNOSTIC FUNCTION 3. TROUBLE SHOOTING 4. SERVICE ADJUSTMENTS 5. DIAGRAMS Please refer Service Manual – Unique for below information : -Dissassy and Removal Caution -Wire Dressing -Circuit Board Location -Exploded Views and Parts List Note: Pictures provided in this Service Manual might have slight difference from the actual sets.

  • Page 5: Safety Notes

    7) Always clean the LCD panel with a soft cloth material. Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are 8) Use care when handling the wires or connectors of the inverter circuit.
  • Page 6 2018/05/05 02:04:47 (GMT+09:00) 10) During the repair, DO NOT leave the Power On or Burn-in period for *Do not recommend power-on in the conditions which laid face down the more than 1 hour while the TV is face down on a cloth. Refer Figure 1 . panel, in repair activity.
  • Page 7 2018/05/05 02:04:47 (GMT+09:00) To reduce the risk of image retention: Other feature •Fill the screen by changing [Wide mode] to eliminate the black bars. The screen brightness is automatically reduced when displaying still Select [Wide mode] other than [Normal]. images, clocks, bright colors or logos etc. •Turn off the OSD (On Screen Display) by pressing the DISPLAY button, and turn off the menus from connected equipment.
  • Page 8 2018/05/05 02:04:47 (GMT+09:00) Comply with the following requirement 4) Look for unauthorized replacement parts, particularly transistors that Class II equipment (2-pin plug): for each terminal, the worst value of were installed during a previous repair. Point them out to the customer and measurement must not exceed AC 350uA peak).
  • Page 9 2018/05/05 02:04:47 (GMT+09:00) 1-7. Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation. Figure 5: LF logo on circuit board Figure 4: LF Logo The servicing of these boards requires special precautions.
  • Page 10 2018/05/05 02:04:47 (GMT+09:00) 1-8. FFC Handling Caution Withdrawal of FFC using Non-ZIF (IPEX connector) Withdrawal of FFC using Non-ZIF (Yamaichi connector) < Application > < Application > Main board side Main board side < Connector location > < Connector location > See as follows See as follows <...
  • Page 11 2018/05/05 02:04:47 (GMT+09:00) 1-9. Solder-less Tuner Replacement Solder-less tuner replacement procedure  For removing Tuner Module, In the case of small type Tuner module. After un screwed, Automatically the Module ① The insertion & extraction angle of the module is permitted to will float to correct degree.

  • Page 12: Self Diagnostic Function

    2018/05/05 02:04:47 (GMT+09:00) SECTION 2 SELF DIAGNOSTIC FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
  • Page 13 2018/05/05 02:04:47 (GMT+09:00) Self Diag. Quick Reference (Not LED blinking [Record Only]) Record Only Detection Items Item TU_DEMOD None TCON ERR <B/T> T-CON device I2C communication failure <B> FRC device is not finished Initial sequence FRCTC_I2C FRC device I2C communication failure AUD_ERR_I2C <B>...
  • Page 14 2018/05/05 02:04:47 (GMT+09:00) Self Diagnosis Exit Entry (Self Diagnosis Display) -If you want to finish service mode app, do AC OFF/ON - Go to the standby by a remote. →*Service mode app is disable perfectly - Push the buttons sequentially: -if you want to move home menu, push <HOME>button <Display><5><Vol-><Power>...
  • Page 15 2018/05/05 02:04:47 (GMT+09:00) Self Diagnosis Display Error count Error Item Ex) CHH Format of error timestamps YYMMDDhhmmss (in UTC) SELF CHECK Example: 120823132523 -> Aug 23 2012 13:25:23 UTC << * Only when time is set, an error timestamp MAIN POWER 000000000000 000000000000 000000000000 is saved.
  • Page 16 2018/05/05 02:04:47 (GMT+09:00) Retry Limitation by Remote/Power Key Smart Core Red LED Error Name Retry Permission Times Note blinking Number of off/on action for MAIN_POWER count shutdown is recorded to STDWN_OFFON_CNT_MAIN_POWER. STDWN_RTRY_LIMIT_MAINPOWE MAIN_POWER R = 1 DC_ALERT (5V) STDWN_RTRY_LIMIT = 2 AUD_ERR STDWN_RTRY_LIMIT = 2 LD_ERR STDWN_RTRY_LIMIT = 2...

  • Page 17: Troubleshooting

    2018/05/05 02:04:47 (GMT+09:00) SECTION 3 TROUBLESHOOTING Triage Chart Before you make the service call… 1. Confirm the symptom from the customer. 2. Select that symptom from the chart. 3. Bring all the boards and cables listed for that symptom. 4. Follow the troubleshooting charts in the technical guides to isolate the board. 5.
  • Page 18 2018/05/05 02:04:47 (GMT+09:00) 1.0 NO POWER-PSU Overall Flow chart NO POWER G-Board START 12V output check Replace Power supply (12.2~13.2V) AC Connect (80 ~ 288V Case 2 BL_ON active HIGH Main Board Problem Can TV power on? (~3.3V) Case 4 Case 3 Case 1 LED output check BL Err level check...
  • Page 19 2018/05/05 02:04:47 (GMT+09:00) 1.2 No Power – μ-Com Failure P-on u-com control signal path summary POWER_ON +3.3V_STBY #pin6 DDC : +12V_MAIN (IC1000) Vdd Ucom supply voltage PGOOD_1 #pin9 DDC : +1.0V_M2 (IC604) TYPE_DET Type Detection Cir. #pin17 P_ON_#1 #pin12 DDCs : +1.8V_TU (IC405), +1.0V_BE (IC404) BL_ON G-Board / LD2 #pin7...
  • Page 20 2018/05/05 02:04:47 (GMT+09:00) 1.2 No Power – μ-Com Failure START Check 12V_MON Check +3.3V_STBY Line Check +12V_MAIN Line Check VDD R446 Voltage. (C521, CN400 #14pin) (G board or LD2 board). C506 Voltage. Is the voltage >2.6V? And (only for AC-ADP model) Is the voltage >3.0V? 3.3V_DDCON (IC403) (only for AC-ADP model) Type Detection Circuit problem.
  • Page 21 2018/05/05 02:04:47 (GMT+09:00) 1.2 No Power – μ-Com Failure Previous page Check P_ON_#2 CL417 P-on u-com #pin13 Change IC401 is >3.0V? Check P_ON_HL CL414 P-on u-com #pin18 Change IC401 is >3.0V? Check ORESETB CL416 P-on u-com #pin14 Change IC401 Is the voltage >3.0V? Check X_SYSTEM_RST CL412 P-on u-com #pin20...
  • Page 22 2018/05/05 02:04:47 (GMT+09:00) 1.3 No Power – DDCON/LDO Check item summary Board IC Ref Voltage supply Output ref. Enable pin Enable source Fuse Vcc ref. +12V_MAIN (AC-ADP only) P-on u-com IC401 #pin10 IC402 +5.0V_VBUS/+5V_MAIN C430 R455 P-on u-com IC401 #pin13 F400 C423 +3.3V_STBY (AC-ADP only) IC403 C445...
  • Page 23 2018/05/05 02:04:47 (GMT+09:00) 1.3 No Power – DDCON/LDO DDCONs check on LD2* AC-ADP Model IC Ref Voltage supply START Change Fuse F1000 IC1000 +12V_MAIN Check fuse F1004 F1000 Is fuse OK? (Both side are No power.) (Only single side is 19.5V or 24V.) AC Adaptor Check Check...
  • Page 24 2018/05/05 02:04:47 (GMT+09:00) 1.3 No Power – DDCON/LDO DDCON check IC Ref Voltage supply START IC601 +1.5V_DDR Check IC402 Vcc voltage Check Vcc voltage Check C423 Change D600 C602 D600 Is voltage >12V? Is voltage >3V? Is diode alive? Check +3.3V_STBY. G* board or IC403 Check Vcc voltage Check C602...
  • Page 25 2018/05/05 02:04:47 (GMT+09:00) 1.3 No Power – DDCON/LDO Please refer page 1.3 No Power – DDCON/LDO DDCONs check Check item summary for Ref number. IC Ref Voltage supply START IC402 +5.0V_VBUS/+5V_MAIN +3.3V_STBY (AC-ADP only) IC403 /+3.3V_MAIN Check fuse F4xx F6xx Change Fuse IC405 +1.8V_TU/+1.8V_BE Is fuse OK?
  • Page 26 2018/05/05 02:04:47 (GMT+09:00) 1.3 No Power – DDCON/LDO Please refer page 1.3 No Power – DDCON/LDO LDOs check Check item summary for Ref number. IC Ref Voltage supply START IC602 +1.05V_M2_STBY IC603 +1.05V_M2_A_1 Check +3.3V_DDC_OUT IC605 +1.05V_M2_ST_ET Check Vcc voltage DDCON (IC403) C6xx Is voltage >3V? IC606...
  • Page 27 2018/05/05 02:04:47 (GMT+09:00) 1.4 No Power – Muffin2 Failure Muffin2 Fail Suspected Muffin2 LOG is Write DDR check Is there DDR error? Replace DDR displayed bootloader Power uCom and Check Muffin Log Follow 1.2 & 1.3 DDCON/LDO OK? related to eMMC Replace eMMC Is there “CRC error”? Crystal X1000 Replace crystal...
  • Page 28 2018/05/05 02:04:47 (GMT+09:00) 1.5 No Power – Muffin2 Replacement Muffin2 replacement flow Data on eMMC need to be erase first eMMC erase before changing Muffin If cannot be erased, erase after replacing Muffin2 replacement Muffin SW write SYS SET...
  • Page 29 2018/05/05 02:04:47 (GMT+09:00) 2.0 LED Blinking: 2x (Main Power Error) BCH (AC adapter model) BCH (G-Board model) 2-time blinking 2-time blinking Check “+12V_MAIN” Check “+12V_MAIN” pin 11/13 of CN400 pin 11/13 of CN400 LD board G-Board on B-Board. on B-Board. Voltage > 13.2V ? Voltage >...
  • Page 30 2018/05/05 02:04:47 (GMT+09:00) 2.0 LED Blinking: 2x (Main Power Error) Check Point for BCH BCH (A side) Detail CN400 CN400 pin 11/13 “+12V_MAIN” SYS SET...
  • Page 31 2018/05/05 02:04:47 (GMT+09:00) 2.1 LED Blinking: 3x (DC Alert) Details of 3x LED blinking Error Item Number of STBY LED Description flashing DC_ALERT Main board 5V power rail monitoring Trinity3 AUD_ERR Audio amp error detection Trinity3 Board: BCH 3-time blinking Check “+5.0V_VBUS” at C431 on B-Board.
  • Page 32 2018/05/05 02:04:47 (GMT+09:00) 2.1 LED Blinking: 3x (DC Alert) Check Point for BCH BCH (A side) Detail C431 “+5.0V_VBUS” at C431 SYS SET...
  • Page 33 2018/05/05 02:04:47 (GMT+09:00) 2.2 LED Blinking: 3x (Audio Error) Detail of 3x LED Blinking Error Item Number of STBY LED flashing Description Trinity DC_ALERT Main board 5V power rail monitoring AUD_ERR Audio amp error detection LED 3x blinking (Audio Error) Replace (1) BCH-PWB G-PWB or LD2-PWB Finish VDD-GND short ?
  • Page 34 2018/05/05 02:04:47 (GMT+09:00) 2.2 LED Blinking: 3x (Audio Error) BCH-PWB (3) Fuse open check (1) VDD-GND short check Measure impedance of fuse Measure impedance between VDD and GND at capacitor C3244. F3200 5A (12.5V or 19.5V) fuse open → NG impedance is <100Ω → NG (2) +3.3V_Audio short check (4) POWER_AU check Measure impedance between +3.3V and GND at R3242(1).
  • Page 35 2018/05/05 02:04:47 (GMT+09:00) 2.5 LED Blinking: 5x (Panel ID Read Error) LED Blinking: 5x (Panel ID Read Error) 5-times blinking Replace Replace BCH Board Panel (T-con) Symptom Symptom Check Replace “+12.5V_TCON” recover recover G/LD Board G/LD Board at R4447/R4424 on BCH BCH Board Panel (T-Con) Symptom recover...
  • Page 36 2018/05/05 02:04:47 (GMT+09:00) 2.5 LED Blinking: 5x (Panel ID Read Error) Check point for BCH Name Board PWB (A side) Detail R4447/R4424 SYS SET...
  • Page 37 2018/05/05 02:04:47 (GMT+09:00) 2.6 LED Blinking: 6x (Panel Backlight Error) Check point on PWB refer next slide SYS SET...
  • Page 38 2018/05/05 02:04:47 (GMT+09:00) 2.6 LED Blinking: 6x (Panel Backlight Error) LEDVCC1 R3004 CN2000 LEDVCC2 F2005 F2004 SYS SET...
  • Page 39 2018/05/05 02:04:47 (GMT+09:00) 2.7 LED BLINKING: 7x (Temperature Error) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board, Panel and Aging a few hours Symptom improvement Check I2C_C bus Temp sensor communication OK? B* Board NG (check the next page) I2C_C bus dumping or...
  • Page 40 2018/05/05 02:04:47 (GMT+09:00) 2.7 LED BLINKING: 7x (Temperature Error) Check point for BCH BCH board (A side) Detail I2C0_SCL IC1200 (Temperature Sensor) I2C0_SDA SYS SET...
  • Page 41 2018/05/05 02:04:47 (GMT+09:00) 2.8 LED Blinking: 8x (4KPQ/BE Error) LED Blinking: 8x (4KPQ Error) 8-time blinking improvement Replace Retry BCH Board Symptom recover BCH Board SYS SET...
  • Page 42 2018/05/05 02:04:47 (GMT+09:00) 3.0 No Sound No Sound Without LED 3x No sound only Go to Analog RF and Digital RF ? 3.7 No Sound Tuner Select [External Inputs]→ AV receiver is connected [BRAVIA Sync Settings]→ to HDMI in ? [BRAVIA Sync Control]→[off] Go to No sound only HDMI ? 3.8 No Sound HDMI...
  • Page 43 2018/05/05 02:04:47 (GMT+09:00) 3.1 No Sound Audio No Sound Audio Replace BCH-PWB Finish (Supplementary information) SYS SET...
  • Page 44 2018/05/05 02:04:47 (GMT+09:00) 3.3 No Sound Power Off Check Speaker Impedance Rated Power Off Check Impedance NG Value From 2.2 Power Off Check less than From 3.0 KS/KH 8ohm 6.4ohm Measure the Speaker impedance by multi-meter. Replace Speaker NG value of right table? (1) BCH-PWB PVDD-GND short ? (See next page)
  • Page 45 2018/05/05 02:04:47 (GMT+09:00) 3.3 No Sound Power Off Check BCH-PWB C3243 C3244 PVDD-GND short check F3200 Measure impedance between PVDD and GND at capacitor C3244. After a few minutes waiting, if impedance is <100Ω → NG (2) 3.3V short check Measure +3.3V voltage at C3243. If voltage is <...
  • Page 46 2018/05/05 02:04:47 (GMT+09:00) 3.4 No Sound Power On Check Power On Check From 2.2 PVDD (POWER_AU) voltage is 240W AC Adaptor model : 24.0V (4) PVDD check 200W AC Adaptor model : 19.5V PVDD is supplied to Built-in power supply model : 12.5V BCH-PWB for a moment before LED 3x blinking ? Measurement point is same as 3.3 (1) PVDD-GND short check.
  • Page 47 2018/05/05 02:04:47 (GMT+09:00) 3.5 No Sound Audio HP/Audio out No Sound Audio HP/Audio out [Headphone] [Sound]→ Headphone Volume Increase Headphone Volume [Headphone/Audio out] is set to MIN? is set to ? Replace BCH-PWB [Audio Out (Fixed)] Replace BCH-PWB [Audio Out (Variable) ] Volume Increase Volume is set to MIN?
  • Page 48 2018/05/05 02:04:47 (GMT+09:00) 3.7 No Sound Tuner No Sound with normal picture Only RF tuner input? Please refer Audio Check IC1000 (SOC) troubleshooting (Supplementary information) SYS SET...
  • Page 49 2018/05/05 02:04:47 (GMT+09:00) 3.8 No Sound HDMI HDMI No Sound [NG] No/Abnormal Picture Refer to section Picture Output (HDMI) 4.5 No Picture HDMI [OK] No Abnormal picture Source equipment Plug in "Stereo mini jack cable" from TV to for Check Source Audio transmission and Change “HDMI/DVI Audio have Analog Audio In equipment output Source”...
  • Page 50 2018/05/05 02:04:47 (GMT+09:00) 4.0 No Picture BL_ON (L or H): IC401 #7pin or R527 No Picture BL_ON：H Check Smart Core Check Replace Replace LCD Panel Got Any Normal Behavior BL_ON the V by One FFC the main Board (T-CON) Display? (5x Blinking) on the main board Harness BL_ON：L...
  • Page 51 2018/05/05 02:04:47 (GMT+09:00) 4.0 No Picture BL_ON (IC401 #7pin or R527) Check point for BCH Name Board PWB (A side) Detail IC401 Pin#7 R527 IC401 SYS SET...
  • Page 52 2018/05/05 02:04:47 (GMT+09:00) 4.1 Video Analog Signal Path There is no SCART terminal from FY17 AT35:GPIO56 VIDEO_DET SCART Video/Component (Back) (Back) N35:SOY0 SCART_FB/COMP_Y M35:CVBS2P CVBS2P M38:Y0P SCART_SB/COMP_Y MT5832 L38:PB0P SCART_SG/COMP_PB IC1000 L37:PR0P SCART_SR/COMP_PR A16:SD_CLK CR_DET SYS SET...
  • Page 53 2018/05/05 02:04:47 (GMT+09:00) 4.2 : No Picture (Component/Video) No Picture Component Video No Picture No Picture Check J2600 Con Check if input OSD NG (Vpp: 0 V) VIDEO_DET Check J2600 is GREY OUT Check if input OSD NG (Vpp: 0 V) at R2626, Connection, OK if it is highlighted is GREY OUT...
  • Page 54 2018/05/05 02:04:47 (GMT+09:00) 4.2 : No Picture (Component/Video) Condition Actions to be taken Refer to IC troubleshooting for further investigation Muffin [IC1000] Problem J2600 Connector Problem Change Connector J2600 Connectivity Problem Change Part Parts Broken (Supplementary TV Business Division information) SYS SET...
  • Page 55 2018/05/05 02:04:47 (GMT+09:00) 4.2 : No Picture (Component/Video) Input Skip function (BCH) Input Signal Non-Detect Detect (Typical) (Typical) Component VIDEO_DET 3.3V /Video IC1000 AT35-GPIO56 CR_DET 3.3V IC1000 A16-SD_CLK Component/Video Rear Except AEP (Supplementary TV Business Division information) SYS SET...
  • Page 56 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner RF input no picture / noisy picture Check RF source cable Change RF cable and and antenna, OK? antenna Check Tuner power line: 3.3V at JL2800 = 3.3V? Please refer DDCON 1.8V at JL2801 = 1.8V? troubleshooting A_RESET value at JL2807 = 3.3V? Check part mounting condition...
  • Page 57 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner From Previous page Digital Satellite Terrestrial/Cable Analog Check Tuner power line 12V at JL2822 = 12V? For TW, NA-ATSC(MX/UC), For AEP_W, JP , PA_T2, JP and LA-ISDB-T CH/HK, and LA-T2(COL) Refer Analog Tuning 12V LNB Voltage Checking Refer Digital Tuning 1 Refer Digital Tuning 2 (Supplementary...
  • Page 58 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner BCH (Top View) For Tuner Power Lines 1.8V 3.3V BCH Tuner potion(Top View) For Tuner Power Lines JL2822 = 12V JL2801 = 1.8V JL2800 = 3.3V JL2807 = A_RESET:3.3V BCH Tuner potion(Bottom View) For Tuner Power Lines (Supplementary TV Business Division information)
  • Page 59 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner BCH (Top View) For Tuner I2C line R2800 R2801 C2803 C2804 R2804 R2805 (Supplementary TV Business Division information) SYS SET...
  • Page 60 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner FOR 12V LNB Voltage Checking: @ AEP_W and JP +12V_LNB Voltage Checking Check LNB power line Check P_ON_HL signal line MOSFET Q408/Q409 Check fuse F2800 +12V_MAIN at R495 = 12V? R451 (CL414) = 3.3V? broken Change the fuse AC adapter Please refer DDCON...
  • Page 61 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner BCH (Top View) 12V LNB Voltage line R451 CL414 +12V_MAIN R495 Q408 +12V_LNB F2800 Q409 (Supplementary information) SYS SET...
  • Page 62 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner Notes: - Parts for IFOUT_N line : FB2801, C2807, C2826 FOR ANALOG TUNING: @ All destination except JP - Parts for IFOUT_P line : FB2802, C2808, C2825 - Parts for IFAGC line : R2838, C2827 For LA-ISDB(BR/AR), LA-T2(COL) and TW only : Insert correct signal in correct terminal.
  • Page 63 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner FOR DIGITAL TUNING 1: @ TW, NA-ATSC(MX/UC), JP and LA-ISDB-T. Notes: - Parts for IFOUT_N line : FB2801, C2807, C2826 - Parts for IFOUT_P line : FB2802, C2808, C2825 Digital Tuning 1 - Parts for IFAGC line : R2838, C2827 For TW/LA-ISDB-T : Insert correct signal in correct terminal.
  • Page 64 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner BCH(Top View) IF & IFAGC line R2838 C2827 C2808 C2807 C2825 C2826 FB2802 FB2801 (Supplementary TV Business Division information) SYS SET...
  • Page 65 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner FOR DIGITAL TUNING 2: @ AEP_W, JP , PA_T2, CH/HK, and LA-T2(COL) Digital Tuning 2 LA-T2(COL) For PA_T2 and For AEP-W For JP CH/HK Confirm ANT or Cable connection Confirm ANT or Satellite connection Confirm ANT or Satellite connection Terrestrial All except JP Digital cable/ Terrestrial...
  • Page 66 2018/05/05 02:04:47 (GMT+09:00) 4.4 No Picture Tuner BCH(Top View) TS1 line R2845 R2847 R2846 R2844 (Under the heatsink) (Supplementary TV Business Division information) SYS SET...
  • Page 67 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) HDMI No Picture - TV Input Selection: HDMI Go to [OK] Picture recovered Verify with laptop/...
  • Page 68 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC Continue.. OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Check impedance of series resistor at SCL&SDA during AC OFF [NG] Impedance HDMI1: R3664 &...
  • Page 69 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) HDCP - TV Input Selection: HDMI Failure Analysis [OK] Compatible HDCP 1.4/2.2 Verify the HDMI Source [NG] No picture...
  • Page 70 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC +5V Power OFF. Failure Analysis - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Check impedance of Go to [OK] Impedance ≈...
  • Page 71 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis Check impedance of Check I2C GPIO Line [OK] Impedance ≈...
  • Page 72 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC TMDS OFF. Failure Analysis - TV HDMI input connected to HDMI source (Player etc.) ≈ [OK] Impedance RB3613-20 0±5Ω - TV Input Selection: HDMI ≈...
  • Page 73 2018/05/05 02:04:47 (GMT+09:00) 4.5 NO PICTURE HDMI HDMI – No picture RB3612 RB3606 RB3608 RB3611 RB3609 RB3607 RB3605 RB3610 R3667 HDMI 1 R3665 Pin 19 Pin 1 R3664 RB3603 RB3619 RB3620 R3660 R3662 R3661 R3663 R3658 R3659 RB3618 R3601 RB3615 RB3602 RB3613 RB3604 RB3614 R3670...
  • Page 74 2018/05/05 02:04:47 (GMT+09:00) 5.0 Key Switch Buttons Error Check harness connection between Harness connection issue Side key buttons error B-board and switch module Change harness B-board to switch module between B-board to harness issue switch module harness Change switch module Switch module issue Resistor value R1108 : 0 [ohm] R1049 : 47k [ohm]...
  • Page 75 2018/05/05 02:04:47 (GMT+09:00) 5.1 IR Remote Commander Error Center white LED Battery of remote blinks when pushing IR remote commander commander buttons of remote could be weak. does not respond commander at close Change battery. to IR sensor. Check harness connection between Harness connection B-board and issue...
  • Page 76 2018/05/05 02:04:47 (GMT+09:00) 5.2 Light Sensor Error Check harness Setting is “ON” Check UI setting and Backlight level does not connection between Harness connection change when ambient make sure light sensor B-board and Smart issue setting is “ON” light changed Core harness Setting is “OFF”...
  • Page 77 2018/05/05 02:04:47 (GMT+09:00) 6.0 Network Malfunction: Ethernet (Wired) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B board Cable Connection Local Access Internet Access Failed Failed Failed Auto Check Proxy setting Wired Set-up Check cable B board Local router IP address setting DHCP server...
  • Page 78 2018/05/05 02:04:47 (GMT+09:00) 6.0 Network Malfunction: Ethernet (Wired) Check point for BCH Name Board PWB (A side) Detail CHK3 T3400 CHK2 CHK4 L3400 J3400 T3401 CHK1 (Supplementary TV Business Division information) SYS SET...
  • Page 79 2018/05/05 02:04:47 (GMT+09:00) 6.2 Wireless Network malfunction 1) Internal Wireless Network malfunction Wireless Network on the TV Error message or no scan Is the Wi-Fi radio result appear in the network strength too weak BCH Board setting? or even No signal? Check with another Hardware defect suspected.
  • Page 80 2018/05/05 02:04:47 (GMT+09:00) 6.2 Wireless Network malfunction From previous page Check harness Connect properly connection is OK Loose harness between Wi-Fi and BCH Check with another Change harness Wi-Fi module between BCH board Change BCH board and Wi-Fi If Wi-Fi malfunction happens, ・Wi-Fi module ・Harness between Wi-Fi and BCH ・BCH board...
  • Page 81 2018/05/05 02:04:47 (GMT+09:00) 6.3 Bluetooth malfunction Bluetooth Speaker is supported and 3D-glasses is not supported from FY17 Voice Remote doesn’t work Bluetooth Speaker/Headphone/Headset doesn’t work Please refer Check BT antenna Voice Remote manual Home > Settings > Connection is OK Bluetooth Settings Can read Bluetooth Speaker/Headphone/Headset operation manual Near discoverable...

  • Page 82: Service Adjustments

    2018/05/05 02:04:47 (GMT+09:00) SECTION 4 SERVICE ADJUSTMENT When finished the operation of service mode , please AC Plug OFF/ON the TV set *If you don’t do AC plug OFF/ON, remain the Service Mode App and user can see the Service Mode after RC ON. 4.1 How to Enter Service Mode From Standby Mode 1.
  • Page 83 2018/05/05 02:04:47 (GMT+09:00) Software Version In Service Mode, select “Model Information”, press “Enter” or → button to enter Status Information Main Micro Model SW Version: PKG2.011.0010NAB Service Mode NVM Version: 0001 UC2 Model Information >> Boot Version: V1.000 Status Information >> PQ Version: 102100006 Self diagnosis History >>...
  • Page 84 2018/05/05 02:04:47 (GMT+09:00) Serial Number Edit (1) In “Service Mode”, select “Model Service Mode Information” by pressing “↑” or “↓” then Model Information >> Self diagnosis History >> pressing “Enter” or “→” button to enter Video / Audio >> Panel / PQ >>...
  • Page 85 2018/05/05 02:04:47 (GMT+09:00) Serial Number Edit (2) Service Mode YES is selected, the input data is saved into EEPROM. SERIAL NUMBER EDIT is greyed out and the serial >> Status Information number that has been input is displayed. User will >> Model Information able to edit anymore.
  • Page 86 2018/05/05 02:04:47 (GMT+09:00) Model Number Setting In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or Service Mode Service Mode “→” button to enter inside. Model Information >> >> Status Information Select “Model Number Setting” by pressing Self diagnosis History >>...
  • Page 87 2018/05/05 02:04:47 (GMT+09:00) WB Adjustment Please apply Main board or panel is replaced. In “Panel/PQ” service mode “WB Adjustment” category by “↑” or “↓”. Go to “WB Adjustment”, press → button. To select To change data , press “←” or “→” on remote commander. Panel / PQ Back <<...
  • Page 88 2018/05/05 02:04:47 (GMT+09:00) WB/Mura/CUC data transfer Please apply Main board or panel is replaced. In “Panel/PQ” service mode “WB/Mura/CUC data transfer” category by “↑” or “↓”. Go to “WB/Mura/CUC data transfer”, press → button. To select << Back To change data , press “←” or “→” on remote commander. <[ 0.
  • Page 89 2018/05/05 02:04:47 (GMT+09:00) HDD Performance Check In “Service Mode”, select “General Setting” by pressing Service Mode General Setting “↑” or “↓” then pressing “Enter” Model Information >> Back << or “→” button to enter inside. Self diagnosis History >> Aging mode <[On/Off]> Video / Audio >>...
  • Page 90 2018/05/05 02:04:47 (GMT+09:00) HDD Re-Register In “Service Mode”, select “General Service Mode General Setting Setting” by pressing “↑” or “↓” then Model Information >> Back << Self diagnosis History >> pressing “Enter” or “→” button to enter Aging mode <[On/Off]> Video / Audio >>...
  • Page 91 2018/05/05 02:04:47 (GMT+09:00) Summary of Service Control Function The flow of control Service mode on Display><5><Vol Up><Power> Service mode off AC plug OFF <↑>/ <↓> Item up / down Item select left/right <←>/<→> Execute (実行) <OK> TV Business Division SYS SET...
  • Page 92 2018/05/05 02:04:47 (GMT+09:00) How to Enter Self Diagnosis Display Go to TV standby condition by remote commander. Directly go to Self diagnosis display without entering Service Mode Press “i+ (info)”, “5”, “Volume-” then “TV power” on remote. You can see Self Check. SELF CHECK Back <<...

  • Page 93: Diagrams

    2018/05/05 02:04:47 (GMT+09:00) SECTION 5 DIAGRAMS Some control lines are left out. RGBW 5.1 CHH Block Diagram Video signal Center Key LEDs Audio signal Light Sens. L/R Keys Control Bus IR Rx * IR In Panel BCH board SPI Flash * BCAS/CI 16Mibit Flash SPI Flash...
  • Page 94 2018/05/05 02:04:47 (GMT+09:00) Some control lines are left out. CHHB Block Diagram Video signal RGBW LEDs Center Key Audio signal Light Sens. L/R Keys Control Bus IR Rx BCH board Panel SPI Flash 16Mibit Flash Vx1 16-lane SPI Flash Tcon 32Mibit Power Micro 4K/120p Vx1 8-lane (STM8S103F2U6)
  • Page 95 2018/05/05 02:04:47 (GMT+09:00) 5.2 Connector Diagram 43’ inch SYS SET...
  • Page 96 2018/05/05 02:04:47 (GMT+09:00) 49’ inch SYS SET...
  • Page 97 2018/05/05 02:04:47 (GMT+09:00) 55’ inch SYS SET...
  • Page 98 2018/05/05 02:04:47 (GMT+09:00) 65’ inch SYS SET...
  • Page 99 2018/05/05 02:04:47 (GMT+09:00) 75’ inch SYS SET...
  • Page 100 2018/05/05 02:04:47 (GMT+09:00) 85’ inch SYS SET...
  • Page 101 2018/05/05 02:04:47 (GMT+09:00) Sony EMCS (Malaysia) Sdn. Bhd. English 9-888-744-03 RDCM © 2018.04 SYS SET...

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