Statement Of Limited Product Warranty - Thermador T18BD Series Use & Care Manual

STATEMENT OF
LIMITED
PRODUCT
WARRANTY
Thermador Freezer
What this Warranty Covers & Who it
Applies to: The limited warranty provided
BSH Home Appliances in this Statement of
Limited Product Warranty applies only to
the Thermador Freezer ("Product") sold to
you, the first using purchaser, provided
that the Product was purchased: (1) for
your normal, household (non-commercial)
use, and has in fact at all times only been
used for normal household purposes;
(2) new at retail (not a display, "as is", or
previously returned model), and not for
resale, or commercial use; and (3) within
the United States or Canada, and has at all
times remained within the country of
original purchase. The warranties stated
herein apply only to the first purchaser of
the Product and are not transferable.

Please make sure to return your
registration card; while not necessary
to effectuate warranty coverage, it is
the best way for Thermador to notify
you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts:
Thermador warrants that the Product is
free from defects in materials and
workmanship for a period of three hundred
sixty-five days (365) days from the date of
purchase. The foregoing timeline begins to
run upon the date of purchase, and shall
not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive
Remedy: During this warranty period,
Thermador or one of its authorized
service providers will repair your
Product without charge to you (subject
to certain limitations stated herein) if
your Product proves to have been
manufactured with a defect in materials
or workmanship. If a reasonable
number of attempts to repair the
Product have been made without
success, then Thermador will replace
your Product (upgraded models may be
available to you, in Thermador's sole
discretion, for an additional charge).
All removed parts and components
shall become the property of
Thermador at its sole option.
All replaced and/or repaired parts shall
assume the identity of the original part
for purposes of this warranty and this
warranty shall not be extended with
respect to such parts.
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Thermador's sole liability and
responsibility hereunder is to repair
manufacturer-defective Product only,
using a Thermador-authorized service
provider during normal business hours.
For safety and property damage
concerns, Thermador highly
recommends that you do not attempt to
repair the Product yourself, or use an
unauthorized servicer; Thermador will
have no responsibility or liability for
repairs or work performed by a non-
authorized servicer. If you choose to
have someone other than an authorized
service provider work on your Product,
THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL
AND VOID. Authorized service
providers are those persons or
companies that have been specially
trained on Thermador products, and
who possess, in Thermador's opinion,
a superior reputation for customer
service and technical ability (note that
they are independent entities and are
not agents, partners, affiliates or
representatives of Thermador).
Notwithstanding the foregoing,
Thermador will not incur any liability, or
have responsibility, for the Product if it
is located in a remote area (more than
100 miles from an authorized service
provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous
locale, surroundings, or environment;
in any such event, if you request,
Thermador would still pay for labor and
parts and ship the parts to the nearest
authorized service provider, but you
would still be fully liable and
responsible for any travel time or other
special charges by the service
company, assuming they agree to make
the service call.
Extended Limited Warranty: Thermador
also provides these additional limited
warranties:

2 Year Limited Warranty:
Thermador will repair or replace any
component that proves to be
defective in materials or workmanship
(excludes labor charges).

5 Year Limited Warranty on
Electronics: Thermador will repair or
replace any Thermador
microprocessor or printed circuit
board if it proves to be defective in
materials or workmanship (excludes
labor charges).

Lifetime Warranty against
Stainless Steel Rust Thrugh:
Thermador will repair or replace any
component that proves to be
defective in materials or workmanship
(excludes labor charges).
Out of Warranty Product: Thermador is
under no obligation, at law or otherwise,
to provide you with any concessions,
including repairs, prorates, or Product
replacement, once this warranty has
expired.
Warranty Exclusions: The warranty
coverage described herein excludes all
defects or damage that are not the
direct fault of Thermador, including
without limitation, one or more of the
following: (1) use of the Product in
anything other than its normal,
customary and intended manner
(including without limitation, any form of
commercial use, use or storage of an
indoor product outdoors, use of the
Product in conjunction with air or water-
going vessels); (2) any party's willful
misconduct, negligence, misuse,
abuse, accidents, neglect, improper
operation, failure to maintain, improper
or negligent installation, tampering,
failure to follow operating instructions,
mishandling, unauthorized service
(including self-performed "fixing" or
exploration of the appliance's internal
workings); (3) adjustment, alteration or
modification of any kind; (4) a failure to
comply with any applicable state, local,
city, or county electrical, plumbing and/
or building codes, regulations, or laws,
including failure to install the product in
strict conformity with local fire and
building codes and regulations;
(5) ordinary wear and tear, spills of food,
liquid, grease accumulations, or other
substances that accumulate on, in, or
around the Product; and (6) any
external, elemental and/or
environmental forces and factors,
including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing
temperatures, excessive moisture or
extended exposure to humidity,
lightning, power surges, structural
failures surrounding the appliance,
and acts of God. In no event shall
Thermador have any liability or
responsibility whatsoever for damage
to surrounding property, including
cabinetry, floors, ceilings, and other
structures or objects around the
Product. Also excluded from this
warranty are scratches, nicks, minor
dents, and cosmetic damages on
external surfaces and exposed parts;
Products on which the serial numbers
have been altered, defaced, or
removed; service visits to teach you
how to use the Product, or visits where
there is nothing wrong with the Product;
correction of installation problems (you
are solely responsible for any structure
and setting for the Product, including all
electrical, plumbing or other connecting
facilities, for proper foundation/flooring,