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22
GUARANTEE TERMS & CONDITIONS
This product is guaranteed against faulty materials and manufacture for a period
of one year from the date of purchase. In the event of issues with the product
the customer shall return the product to the merchant from where the product
was originally supplied. No on site field support is offered for this product.
The Guarranty is valid provided that:
1. The appliance has been installed by a competent person in accordance with the
installation, User instructions, all relevant Code of Practice, Regulations in force
at the time of installation and that all necessary controls and safety valves have
been fitted correctly.
2. The appliance has only been used for heating potable water.
3. The appliance has been maintained as detailed in the Installation and User
Instructions.
4. The product has been returned with proof of purchase.
Exclusions:
The inner container with integral heating element is not guaranteed against
excessive scale build-up.
The Guarrantee is void if:
1.
The appliance has been modified or tampered with in any way.
2. The appliance has been damaged by frost.
Should the product be found to be faulty and all requirements of the Gaurantee
have been met, the owner should contact the technical help desk and identify
which location the product will be returned to. A return reference number will be
provided. The product can then be reterns to store with proof of purchase and
the reference number.
This guarantee, in no way, affects the statutory rights of the
consumer
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