Manufacturers' Warranty - Pool Controls SWC Series User Manual

Pool Controls Manufacturer's Warranty
Pool Controls products come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure. The benefits under this warranty are in addition to other rights
and remedies under a law in relation to the goods.
3 Year Warranty on New Domestic Installations
Pool Controls warrants all its products used in new domestic installations to be free from
defects in material and/or workmanship for a period of 3 years from the original date of
purchase or installation.
2 Year Warranty on Replacement Parts
Pool Controls warrants replacement parts used in domestic installations, including multi-
electrodes (probes), solenoid valves and electrolytic cells (but excluding wearing parts
such as tubing and squeeze tubing) to be free from defects in material and/or workmanship
for a period of 2 years following purchase.
Exclusion for Wearing Parts
This warranty does not extend to wearing parts, in particular the squeeze tubes fitted in
dosing pumps. Squeeze tubes should be replaced every twelve months by a suitably
qualified technician. Pool Controls is not liable for any failure of its products or other
damage caused by failure of a squeeze tube that has been used for more than twelve
months.
WARRANTY OBLIGATIONS OF POOL CONTROLS
If a defect in workmanship or materials in any Pool Controls product covered by this
warranty is discovered during the term of the warranty, and provided the warranty holder
follows the procedure set out below, Pool Controls will repair or replace that item at the
option of the warranty holder.
PROCEDURE FOR CLAIMING UNDER THIS WARRANTY
In order to claim under this warranty, the warranty holder must:
•
Contact Pool Controls Service as soon as possible after the discovery of the
defect and in any event, within the relevant warranty period;
•
Confirm date of installation;
•
Confirm that the installation was completed by a suitably qualified technician, as
set out in the installation manual; and
Manufacturer's Warranty
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