Troubleshooting - MaxxMar Cool Motion Operation & Programming Instructions

Basic Operation - 15 and 30 Channel Remote Controls Continued
Command Item Key Combination
Note:
Once the upper and lower limits are set, the motor can store two favourite positions. After setting the
favourite positions, hold the LEFT or RIGHT button to send the motor to favourite position 1 or 2.
If you also use the Neo Smart Blinds app or the Neo Smart Blinds Blue app to control your blinds,
please read the related topic in the bottom of this page first.
Use UP, STOP and
1
DOWN buttons
Setting
Favourite
Position 1
Press the SET +
2 LEFT buttons at the
same time
Use UP, STOP and
1
DOWN buttons
Press the SET +
RIGHT buttons at
2
the same time
Attention: this procedure does not delete upper and lower
limits or the favourite Positions 1 and 2.
Hold the HEAD
1
button for
3 seconds
Hold the HEAD
2 button for
7 seconds

Troubleshooting

Problem
1. The motor does not work or runs slow.
2. The motor continues to run in one direction.
3. The indicator light on the remote does not
shine or the remote controlling range
becomes shorter.
Favourite Position in the MaxxLink and Bluetooth
Only the favorite position 1(left button) is accessible to the Smart Controller app. None of the favorite positions set via
remote control are accessible to the Blue Link app, however, you can easily set up a favorite position in the app.
Description
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 1
The motor will move up and
down to confirm the favourite
Position 1 was saved
The motor will move
up, down or stop accordingly
to go to desired favourite
Position 2
The motor will move up and
down to confirm the favourite
Position 2 was saved
The motor will move up and
down
The motor will move up and
down
Solution
Recharge motor.
The limit setting was unsuccessful and needs to
be reset.
Replace the battery in the remote.
Illustration
2
2
1
2