Camera Maintenance And Troubleshooting; Camera Maintenance; Troubleshooting - FrontRow LessonCam 12X Configuration Manual

6. Camera Maintenance and Troubleshooting

6.1 Camera Maintenance

1) If camera is not being used for long time, please turn off the power adapter switch and the AC plug.
2) Use a soft cloth or tissue to clean the camera cover.
3) Use a soft cloth to clean the lens. Use natural cleanser if the lens is badly smeared. To avoid scuffing, do not use
strong or corrosive cleanser.

6.2 Troubleshooting

1) No video output
a. Check whether the camera power supply is connected, the voltage is normal, and the power indicator is lit.
b. Check whether the machine could do self-inspection after restarting.
c. Check whether the bottom of the DIP switch is in the normal operating mode (see Table 2.2).
d. Check whether the video output cable or video display is normal.
2) No image sometimes
a. Check whether the video output cable or video display is normal.
3) Image dithering when zoom-in or zoom-out
a. Check whether the camera installation position is solid.
b. Check whether there is a shaking machine or objects around the camera.
4) Serial port does not work.
a. Check whether the camera serial device protocol, baud rate, and address is consistent.
b. Check whether the control cable is connected properly.
c. Check whether the camera working mode is the normal operating mode (see Table
5) Web pages can not log in
a. Check whether the camera is showing normally.
b. Check whether the network cable is connected properly (Ethernet port light flashes yellow to indicate a normal
network cable connection).
c. Check whether your computer is added, and that the segment is consistent with the IP address of the camera.
d. Click "Start" and select "Run", and then type "cmd" in the computer. Click "OK", then turn on a DOS command
window to enter ping: 192.168.5.163. Press Enter to display the following message: Description network connection
is normal.
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HD Color Video Camera User Manual
2.2 and Table 2.3).
1530-00072/ RevA 0321