Interactive Links The document contains INTERACTIVE LINKS for faster and more efficient consultation. iPerTAlk IP-PBX Version: 2.1.4 or higher INDEX 1. GENERAL DESCRIPTION ..........................5 . DESCRIPTION OF COMPONENTS ........................5 3. INSTALLATION ..............................6 4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS ................
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11.6.1 Connection of 1375/81 – 1375/8 external IP video stations ..........5 11.6.2 Configuration of 1375/821 – 1375/822 external IP video stations ........... 6 11.6.2.1 External IP video stations keys pairing and advanced configuration ........7 11.6.3 Forwarding Call/Video call from external IP video station to phone / videophone ....
1. GENERAL DESCRIPTION iPerTAlk IP-PBX can be used to manage VoIP/SIP telephone installations by direct interconnection with remote VoIP operators. 2. DESCRIPTION OF COMPONENTS FRONT VIEW UPPER VIEW 1. Power LED 2. Status LED 3. Reboot and reset button 4. Disassembly screw cover (front cover) 5.
3. INSTALLATION For the first installation of the device, proceed as follows: 1. Open flap (4) by making it slide outwards. 2. Undo the screw using a Phillips screwdriver and remove the front cover. 3. Fix the base to the wall with screws and wall anchors (provided in kit). DS1375-00C...
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4. By exerting a slight pressure, insert the battery (7) in the battery housing (8), following the correct polarity. 5. Connect the power supply to the power connector (9). According to the position of the device, use the pre-cut holes (A) on the right or on the left, arranged for passing through the power supply cable. 6.
4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS 4.1 POWER LED (1) LED colour Description Green Device powered LED off Device not powered 4.2 STATUS LED (2) LED colour Description Green fixed System working with installed license Red fixed System not working 1 blue flash Internet connection is not available (no communication with Cloud Urmet) 1 green flash...
6. CONNECTION TO THE NETWORK Follow the procedure below to make network connections. Connect one end of the Ethernet cable to the LAN port on the switch and the other end to the LAN port (6) of the device. It is possible to use a switch already arranged in the network or install a new one (see Ref. 1039/44) to make a new network.
8. CONFIGURATION AND FIRST USE A PC (Windows, Linux or Mac) running a browser is needed to access iPerTAlk configuration. Use of the following browsers is recommended to ensure maximum compatibility: • Internet Explorer 11.x or higher; • Mozilla Firefox 50.x or higher; •...
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7. On the top menu, press System and select the Wizard to proceed with the guided and simplified configuration of all main parameters. The following table lists the configurable features. Refer to the installation and configuration booklet for more information. Step Wizard step Description...
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10. Wait for the system to boot and login again. Open the Wizard page from the System menu. 11. To change the subnet that iPerTAlk self-assigned, select step 2 of the Wizard. 12. Select step 3 of the Wizard “VoIP telephones”. 13.
14. Select the Terminal Acquisition method (Automatic Configuration) you want to use for the configuration: acquisition enabled: it detects and configures devices 1375/805 /810 /815 fully automatically, by assigning – the extension number progressively (starting from 90201) as the devices are detected in the network. acquisition disabled: it detects devices 1375/805 /810 /815.
5. Press SAVE. The device will reboot, if iPerTAlk is connected to the same physical network, on the same switch the device will receive an IP address from the DHCP server on the iPerTAlk system on the telephone network, i.e. 10.10.10.x 9.2 MODEL REF.
The configuration page can be accessed in this way. 10.1 DO NOT DISTURB This service allows you to activate the “do not disturb” function to block (until the opposite command is sent) the incoming calls to your terminal. Your extension will be busy for internal and external callers. The terminal can still perform outbound calls.
10.2 UNCONDITIONAL FORWARDING, FORWARD ON NO ANSWER AND ON BUSY (INTERNAL/EXTERNAL) iPerTAlk allows forwarding all the calls addressed to an extension with three types of forwarding: — unconditional forwarding performed always for any call; — forward on no answer timeout (if the incoming call is not managed); —...
The transfers are of three types: (1) with offer, when a call is transferred after having “announced” to the third party involved that the user is about to transfer a call previously received or made; (2) blind, when a call is transferred without checking if the third party is available to receive the call (engaged in another call, not reachable, busy);...
There are two modes to manage a call to the extension of a group: 1 - Sequential ringing mode: the free extensions in the group ring sequentially, starting from the group’s extension that has not answered a call for the longest amount of time; the passage from one extension to the subsequent one is equal to the duration of the time of no answer.
The pick function can be applied in two modes: — pick group: it allows each one of the extensions belonging to the same “pick group” to answer a call addressed to another extension that is not answering (it is ringing). This mode requires the configuration of the “pick group”...
10.18 DISPLAY OF SPECIFIC OUTBOUND CALLING NUMBER If iPerTAlk manages several lines with different associated numbers, through line gateways or VoIP operators, it allows configuring the numbers that are displayed for outbound calls. The programming of such codes and the relevant associated line trunk, is a configuration programmed in the system by the administrator/installer.
Users will view only their own appointments, the administrator or users with Administrator rights can view all the appointments configured in the system. The music to be played for the Appointments/Alarms service has to be entered in the system: follow the menu items System →...
11.4 FAX2MAIL SERVICE iPerTAlk allows receiving faxes from the public line and forwarding them to an email address through the virtual FAX Modem service. In order to be able to use this service, the activation of the licence of system 1375/270 is required, after which it will be possible to set up to 5 virtual FAX modems.
— to send a FAX: follow the following menu items: Messages → FAX; to access the iPerTAlk page that allows sending FAXES. In this page, specify: • Line: the line from which the FAX is to be transmitted. • Recipient: the number of the FAX recipient. •...
To define the Provider, specify the following parameters: — Provider Name: name of the Provider that provides the service — URL Template: it represents the command sent to the provider to send an SMS (every service provider has its own); this string will be specified by the Provider and usually features the following fields: •...
11.6.1 CONNECTION OF 1375/821 – 1375/822 EXTERNAL IP VIDEO STATIONS Following is the diagram of the possible system connections: Use with PoE Switch with VLAN support. iPerTAlk VLAN 5 (tagged) PoE Switch Managed with VLAN Support VLAN 5 (untagged) 1375/821 1375/822 Alternatively, if the network is already made with non-PoE switch and without the VLAN support, it is possible to refer to the following diagram:...
To use this mode, it is necessary to configure in advance the PC port of the telephone (Ref. 1375/805, 1375/810, 1375/815) with VLAN 5. To set this configuration, refer to the telephone manuals. 11.6.2 CONFIGURATION OF 1375/821 – 1375/822 EXTERNAL IP VIDEO STATIONS To configure the external IP video stations follow the steps below: Access the my Talk web interface by logging in as Installer.
Should the “Endpoints Acquisition” option be “Disabled”, the device - identified through the relevant Mac- address and model - will be displayed in the “Acquisition Entry Panel” section. Simply press on the “Add” button to configure the device and register it on iPerTAlk. If the status icon is red, although the status LED of the device is off, it is recommended to restart the device.
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Once the device is selected, the configuration page will open showing the following parameters: In the “Description” field it is possible to assign a significant name to the device (e.g. EAST entry external IP video station). Under “Push button - Destination” enter the reference of the button to program (example 1) in the left text box. In the right text box enter the number that you wish to call (example 201) by pressing button 1.
11.6.3 FORWARDING CALL/VIDEO CALL FROM EXTERNAL IP VIDEO STATION TO PHONE / VIDEOPHONE To forward a call or video call from the 1375/821 or 1375/822 video door phone device simply press one of the buttons on the external IP video station paired to the extension (or telephone number) that you wish to call. Pressing the button will automatically start the call or video call to the device associated with the destination telephone number.
Edit the “Doorphone conversation timeout (seconds)” by setting the number of seconds relevant to the maximum duration of the conversation. Values higher than 15s are valid. When the set timeout elapses, the conversation will automatically be interrupted by iPerTAlk. 11.6.7 DOOR OPENING COMMAND SENDING It is possible to send the door opening commands to the external IP video station.
11.7.1 CONNECTION OF CALL MODULES 1375/823 – 1375/824 Following is the diagram of the possible system connections: Use with PoE Switch with VLAN support. iPerTAlk VLAN 5 (tagged) PoE Switch Managed with VLAN Support VLAN 5 (untagged) 1375/823 1375/824 Alternatively, if the network is already made with non-PoE switch and without the VLAN support, it is possible to refer to the following diagram: Use with non-PoE Switch and without VLAN support iPerTAlk...
11.7.2 CONFIGURATION OF CALL MODULES 1375/823 – 1375/824 To configure the call modules follow the steps below: Access the my Talk web interface by logging in as Installer. Select Wizard in the System Menu. Select step 8 of the Wizard relating to easy configuration of call modules. If the “Endpoints Acquisition”...
At the end of the automatic configuration procedure, quit the Wizard to complete the advanced configurations and the configuration of the directory. Follow the indications in the paragraphs below. 11.7.2.1 CALL MODULE ADVANCED CONFIGURATIONS iPerTalk allows carrying out some advanced configurations of the call module. Access the Extensions section (System →...
— Gate Time (s): delay in seconds (range from 1 to 90 seconds) for the execution of the opening command of the dry contact (default 1s). Speaker volume: change the level (min: 1 to max: 6) of the volume of the speaker of the unit (default 4). —...
11.7.3 MAKING A CALL/VIDEO CALL FROM CALL MODULE TO TELEPHONE/VIDEOPHONE OR VIDEO DOOR PHONE 1375/825 To make a call or a video call from call module 1375/823 or 1375/824 just search for the contact to call in the directory. Pressing the key will automatically start the call or video call to the device associated with the destination telephone number.
11.7.7.1 SENDING OF DOOR OPENING COMMAND DURING A CONVERSATION During a conversation (audio or video), regardless of how it has been initialised, it is always possible to send the opening commands (dry contact or electric lock) from a telephone (IP or BCA) or videophone, as described below.
Alternatively, if the network is already made with non-PoE switch and without the VLAN support, it is possible to refer to the following diagram: Use with non-PoE Switch and without VLAN support iPerTAlk VLAN 5 (tagged) PoE Switch Unmanaged with VLAN Support INTERNET PORT VLAN 5 PC PORT...
Should the “Endpoints Acquisition” option be “Disabled”, the device - identified through the relevant Mac- address and model - will be displayed in the “Acquisition Entry Panel” section. Simply press on the “Add” button to configure the device and register it on iPerTAlk. Should the status icon be red, it is recommended to restart the device.
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Once the device is selected, the configuration page will open showing the following parameters: In the “Name” field it is possible to assign a significant name to the device (e.g. NORTH entry call module). The “Gate Open Free” field allows activating gate opening and door opening keys displayed in the video door phone interface.
11.8.3 CONFIGURATION OF SWITCHBOARD CALL (MAIN TELEPHONE) To configure the switchboard call on the video door phone Ref. 1375/825 access the System section and press on Speed Dial. Press on the key and enter the following parameters: — In the “Called” field, enter the “ SWITCHBOARDC” parameter. In the “New target”...
To configure the access control it is necessary to access the menu Multimedia → Access Control. Once the Interface has been accessed, click on the button to create a new access code. Configure the required parameters as described below: • Status: select whether you want to enable/disable the new access code immediately after its creation.
11.12 PERSONAL AND SYSTEM DIRECTORY Through the my Talk Web interface it is possible to access the Directory function (available for Administrator users). Through the page dedicated to the directory it is possible to: — search for contacts in the directory; the search can be made using the filter by selecting the initial letter in the Surname and Organization column or through the free text search by entering the Surname and Organization in the Search field;...
— Home section: • Home Phone: enter the personal landline number of the contact. • Home Mobile: enter the personal mobile number of the contact. • Home Address: enter the address of the house of the contact. — Organization section: •...
— Missed calls: summary of the calls made to the extension but not managed (due to extension busy or not answering), with specified the following fields: • Date: date on which the call was received. • Time: time at which the call was received. •...
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In correspondence of each extension - through the menu on the side of the relevant key - select “Configure” to access the page for extension configuration customisation, divided into two sections: Transfer Management: allows setting the transfer of calls not managed by the extension, according to the —...
• Password: password to use to log in to the my Talk web interface; the default value is “0000”, but it can be customised by the user. • User type: it allows defining the type of user associated with the extension; it is possible to select among the following user types: - Standard: user with basic rights;...
The coloured section of the bar is proportional to the number of channels. If, for example, 4 channels are available, two calls in progress will colour the 50% of the bar. 11.17 DATE AND TIME AUTOMATIC UPDATE iperTAlK features an NTP server active on all the network interfaces which allows updating date and time through SNTP protocol (port 123).
For each of these items it is possible to: — set the recording mode, i.e. only outbound conversations, or only inbound conversations or in both directions; — activate the recording. Conversation recording enabling requires the activation of a “recording channel” licence for each call in progress that you wish to record.
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5. From the Menu, select “System” and press “Call forwarding”. The following screen will be displayed: 6. Press the icon to open the settings page. 7. Press on the item “Configuration” and select the trunk to the cloud previously defined. Confirm the configuration by pressing the button 8.
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To view the SIP ID, open the CallMe App with your smartphone/tablet and press the key Setting → Service management → SIP ID. 10. Save the configuration by pressing the button At this point you will be able to use the accounts created in the call redirection configurations of each extension. This operation can be performed through the iPerTAlk web interface (Telephone Functions →...
Indicate the type of redirection in the “Forward Management” section and select from the drop-down menu the CallMe account to which you want to forward the call (e.g. CLOUD cfw200708023102). The maximum number of call forwarding operations on possible smartphone/tablet is given by the number of SIP Junction Channel Licenses (1375/201 or 1375/204) available on the system.
Licences 1375/201 and 1375/204 may be combined. Notes: optional field to add a description. — In the section “Advanced configurations” it is possible to set any (non-mandatory) rules to edit caller and/or called numbers. Caller number editing: it allows editing the caller number only for incoming calls. —...
EXAMPLE 3: The destination of IperCom calls is differentiated according to the selected time frame. Every day from 00:00:00 to 12:59:59 to extension 90100, Every day from 13:00:00 to 23:59:59 to extension 90300. 11.20.4 ENABLING THE IPERCOM NETWORK After creating an inbound routing rule it is necessary to check the Ipercom network configuration. Select the following menu items: System →...
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On this screen you can see the IP address assigned to your iPerTAlk device. — If there is a DHCP server (automatic addressing) in the Ipercom system, set the “NET MODE” parameter to “DHCP” mode. DS1375-00C...
12. SYSTEM CONFIGURATION 12.1 INBOUND ROUTING This section of the system’s configuration controls how incoming calls are managed. Three default profiles are available: day, night and other. Each one of these profiles contains rules that are applied to incoming calls. In the same page it is possible to set the default profile (the one that is applied when there are no active temporary validity rules) and the active profile can be forced so that it is applied in any case even when it is not valid when the incoming call is received.
In this example: — a call coming from any line at any time reaches the itm IVR, except in case it comes from line isdn01 — the rule based on line isdn0 sends all the calls towards the extension 90201. To change a rule press the key , to move it before another one, use the keys and to delete it, press the...
By means of Outbound Routing rules, it is possible to analyse a number dialled by the extensions and customise the lines to be used according to outbound call data, based on customisable parameters. In this example, the calls to international numbers engage the line defined as “isdn02”, while the calls to mobile numbers engage the line defined as “isdn01”.
The pre-installed applications are the following ones: — ITM: it is used to manage incoming calls by playing musics, checking profiles and routing calls towards extensions in a controlled way Consultation: it allows consulting the voicemail if there are recorded messages —...
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Below are the configuration parameters for the ITM Application: DS1375-00C...
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Parameter Values Description Check Routin Profile true/false Check if the profile is active (day/night). Mute After Answer seconds It waits for a number of seconds before playing the welcome music. Fax Detection true/false It enables the automatic recognition of faxes. Fax Detection It configures the number of seconds during which a fax is recognised (indicate seconds...
Example of message of a music: “press 1 to speak with the Administration Office, press 2 to speak with the Sales Office, etc..” The available choices are as follows: — numerical digits from 0 to 9; — special characters * and #. The destinations of choices can be as follows: —...
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To install these applications, proceed from the menu System → Applications, then press the key New App. VMAIL Installation — Name: define the name of the application (for example voicemail); only lowercase names and with no spaces are allowed. — Extension: specify the extension of the Application (e.g.
Ring welcome default: indicate the name of the audio file to play during the service welcoming phase. The Welcome music is set and available in the system by default. The music can be customised indicating the name of the new audio file, if other than “Welcome”. This music will have to be available in the list of voice files of the vmail application, reachable through the “File”...
After filling in all the fields, press the key In order to use this application to manage unanswered calls or calls rejected due to busy extension, the POA must be indicated as DEFAULT OPERATOR in the page System → Advanced Configuration System → Definition System (by the system’s administrator).
12.7 SOFTWARE UPDATE The iPerTAlk software can be updated through the my Talk Web interface, by accessing it with Installer or Administrator credentials. It is strongly advised to leave iPerTAlk connected to the Internet, in order to use the latest updates available following product evolution, without the need to go directly on the system.
12.8 FIAS PROTOCOL INTEGRATION MODULE iPerTAlk supports the FIAS protocol Micros-Fidelio FIAS (Fidelio Interface Application Specification protocol). This protocol is usually used for PMS application in the Hotel and Hospitality field. It is therefore possible to interface iPerTAlk with a Hotel CRM management software to exchange information such as: —...
Terminal acquisition: — Enabled: it allows the self-configuration of supported Urmet devices. When they are connected to the network, an extension number is automatically assigned and they are entered in the system. — Disabled: it allows the automatic detection of supported Urmet devices. When they are connected to the network, they are detected, but their acquisition has to be confirmed by the administrator.
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Below is the description of the following parameters: 1. Telephone name: enter the telephone name (e.g.: device00 or another name, lowercase characters and numbers without spaces are permitted). . Telephone address: enter the same name entered in the Telephone Name field. 3.
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Parameter Values Description Presentation Calling numerical code Number displayed from the extension for outbound calls. Number Number of Extension numbers associated to the gateway. To be configured based numerical code Channels on the availability of the terminal being configured. DTMF Relay rfc833/info/off Type of DTMF digit signalling.
12.9.2 LINES The Lines section allows configuring line gateways (analogue/ISDN), trunks for the interconnection between PBX or lines towards VoIP operators. The Overflow function allows setting a logic for the engagement of a secondary line if the first one concerned has all its channels busy for inbound or outbound calls.
The Overflow page is accessed, where it is possible to indicate an alternative line trunk for each alternative line trunk. 12.9.2.2 TRUNK MAPPING To set the Trunk Mapping function, select the following menu items: System → Advanced Configuration → Lines →...
(PBX IP) of third parties or gateways dedicated to the management of traditional lines of third parties (namely not by Urmet), both in case of local and remote ones. This type of lines is of “Private” type, namely they cannot be directly reached by public network numbers, only used for the connection between IP telephones systems with SIP standard, in order to allow the transit of VoIP calls.
In some special situations, it may be necessary to customise all the parameters of the Advanced Configuration section or part of them. Below are the following parameters: — Codec: audio codec that will be used to manage the audio stream (pcma by default). Usually it is changed when it is necessary to limit the bandwidth or to increase the audio stream resolution;...
12.9.2.3.3 VOIP PROVIDER LINES To set VoIP Provider lines, select the following menu items: System → Advanced Configurations → Lines, press the key The page to set the lines is accessed and includes a drop-down menu from which it is possible to select the type of line to be set, in this case Provider VoIP.
The page to set the lines is accessed and includes a drop-down menu from which it is possible to select the type of line to be set, in this case VoIP Junction. Indicate the following parameters: — Name of VoIP Junction: displayed name that allows identifying the lines being created. —...
other trunks is not be listed since each port can be associated to one trunk only. — Call Direction Filter: allows limiting the use of the trunk to inbound or outbound calls only. If no filter is configured, the trunk can be used for calls in both directions. 12.9.4 SYSTEM SETTING 12.9.4.1 SYSTEM The parameters that can be set in this section are as follows:...
Phonebook: it defines the names of external station and of video door phones (present in the iPerTALK system), in the automatic activation menu present on the devices 1375/825. In the Key 1 and Key 2 fields, configure the name that will be displayed in the video door phones 1375/825, related to the implementations managed by the special decoding (future implementation).
12.9.4.4.1 REMOTE OFFICES VIA VPN TUNNEL It is possible to connect one or more control units among them, choosing one of the iPerTAlk to be used as “server”, on a logic level, while all the others are connected as clients. SETTING THE MAIN OFFICE From the menu System →...
12.9.4.5 DATE AND TIME This section allows forcing the system’s time and the reference Time Zone. Date and Time are kept by the internal clock and it is necessary to set them only if the system does not feature an access to the Internet.
12.10 OPERATOR CONSOLE This section allows configuring the automatic Operator Station. This application manages INTERNAL or INBOUND calls that receive a busy signal from an extension or that are not answered. 12.10.1 INTERNAL CALL MANAGEMENT The Redial Reservation function allows activating (1) or disabling (0) the call reservation function in case of busy signal.
12.11 CDR (CALL RECORD) This section allows checking the call name tags. By entering start and end date and time in the parameters, it is possible to view all the calls managed by the system. It is also possible to activate additional filters on the list by isolating a single extension number of which you want to obtain the list of calls or a destination number to which calls have been made and by filtering only the outbound calls that started a conversation.
A .zip file with the chosen name is saved in the PC. To restore the configuration, select the backup file (.zip format) previously generated and press WARNING: do not use files with names containing spaces; in the backup phase and when saving the file to PC it will be possible to rename it as desired.
Press the key to save the numbers created. It is possible to modify the numbers both on IP telephones and analogue extensions managed from FXS gateways. Select the device to which the numbers previously created have to be associated. Select device: it allows selecting the device to which the numbers previously created are to be associated. —...
13. SAFETY To operate on the system safely, make sure that the main supply point is easily accessible to allow cutting off power in case of maintenance. 13.1 REPLACING THE BATTERY 1. Cut off power to the device by removing the plug. 2.
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