Smart Diagnosis™ Feature; Using Lg Thinq To Diagnose Issues; Using Audible Diagnosis To Diagnose Issues - LG LSGL6337 Series Owner's Manual

Smart Diagnosis™ Feature
This feature is only available on models with the
or logo.
d
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1
Press the START button for three seconds.
• If the display has been locked, you must
deactivate the lock and then reactivate it.
2
Hold the mouthpiece of your phone in front of
the Smart Diagnosis logo located on the
control panel.
Max: 3/8" (10 mm)
a
3
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
c
over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
SMART FUNCTIONS 51