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Chassis No: ......Warranty and Service Hand book This handbook contains important warranty and service information concerning your new caravan chassis, suspension and other components manufactured by G&S Chassis.
Identification Information The following information should be filled in by your caravan manufacturer: Chassis Number: ________________________________________________________________________________________ Date of Manufacture: ________________________________________________________________________________________ Suspension type: ________________________________________________________________________________________ Suspension Serial No: ________________________________________________________________________________________ (Control Rider and Road Rider only) Aggregate trailer mass (ATM) rating: __________________________ kg Gross trailer mass (GTM) rating: __________________________ kg Tare mass:...
• Control Rider TS independent suspension, or • G&S Chassis leaf spring suspension, or • One of several suspension systems manufactured by third party suppliers (eg Simplicity, AL-KO, Torflex, Cruisemaster, etc). If you purchased a suspension for fitment to your own chassis, your suspension will be one of three designed, manufactured and warranted by G&S Chassis:...
Purpose of this Handbook The purpose of this handbook is to complement the owner’s handbook supplied by the caravan manufacturer, and that supplied by the tow vehicle manufacturer, and must be read in conjunction with the information therein. This handbook contains important information concerning your warranty and other consumer rights The purpose of this handbook is to complement the owner’s handbook supplied by the caravan and responsibilities.
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The G&S Chassis Warranty Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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The G&S Chassis Warranty Should there be a warranty concern regarding any third party component supplied as part of your chassis or suspension, G&S Chassis undertakes to provide reasonable assistance to the caravan owner to have the matter resolved satisfactorily. The terms of this Warranty will cease to apply to any caravan or chassis which G&S Chassis believes, on reasonable grounds, has been written off.
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The G&S Chassis Warranty k) Damage resulting from any failure of the caravan manufacturer to properly inspect and service the caravan prior to delivery to the customer. It is expected that checklists or other documentary evidence will be provided to and retained by the customer upon completion of this pre-delivery service and inspection.
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The G&S Chassis Warranty e) Unless you and G&S Chassis otherwise agree, you will be required to bear all costs and expenses incurred in transporting the chassis to, and collecting it from, the servicing workshop’s premises. f) The benefits of the G&S Chassis Warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded.
The G&S Chassis Warranty Should you have a warranty concern with your caravan chassis or suspension (the goods), you must contact your caravan dealer as soon as possible. Your dealer will contact G&S Chassis on your behalf. The contact details for G&S Chassis are as follows: Postal address: PO Box 931 SOMERTON VIC 3062...
Safety Disclaimer: The following general information and recommendations concerning towing do not take into account your particular vehicle, equipment and circumstances and should not be relied upon as a substitute for professional advice for your specific circumstances. G&S Chassis provides no warranty in relation to the accuracy or currency of the information contained in this Handbook, and accepts no responsibility for this general information or for any loss or damage arising out of use or reliance on it.
Safety Types of Use A caravan is primarily designed as a home on wheels, not for the carriage of goods. It will have sufficient load capacity for the carriage of a reasonable quantity of personal possessions, including food, utensils, clothing and water. The load capacity of your caravan is assigned by the caravan manufacturer. Unless fitted to a caravan or chassis with features designed for off-road application, your caravan chassis and suspension is designed to operate primarily on sealed highways.
Safety Towing Begin by towing at low speeds to ensure brakes are working properly and controller is set correctly. The ideal setting for the brake controller is achieved when the caravan is not either pulling up the tow vehicle or pushing it along when brakes are applied.
Safety Jacking If it is necessary to jack your caravan you may do so using the jacking points on the chassis and recommended jacking procedure as follows: • Park the caravan and towing vehicle on a level or near level site, as far off the road as practicable. •...
Safety How should an off-road caravan be used? The caravan operator has a duty of care to themselves, their passengers and other road users to use their caravan in a manner that eliminates as far as practicable the risk of accidents, injury or failure of components.
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Safety • Off road caravans require more frequent servicing, and may require more frequent adjustment and/or replacement of components subject to wear. Refer to the service schedule in the following pages. • Due to the generally higher centre of gravity of off-road caravans, operators must take additional care when cornering, braking, and overtaking or being overtaken by other vehicles, especially heavy vehicles.
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Safety Safety How to orient stabiliser legs How to orient stabiliser legs For greater stability, stabiliser legs should be oriented outwards as shown above (circled). Front legs inclined towards the front, rear legs inclined towards the rear. For greater stability, stabiliser legs should be oriented outwards as shown above (circled). Generally, 1 to 2 “clicks”...
G&S Chassis Control Rider Independent Suspension G&S Chassis Control Rider Independent Suspension G&S Chassis Control Rider Independent Suspension AL-KO ENDURO Outback or Cross Country Independent AL-KO ENDURO Outback or Cross Country Independent AL-KO ENDURO Outback or Cross Country Independent AL-KO ENDURO Outback or Cross Country Independent...
Maintenance Your caravan chassis and suspension have been designed for years of trouble free operation with minimal maintenance. However, to ensure safe and reliable operation the following routine maintenance must be carried out. The service periods below are based on normal usage on sealed roads. For operation in hot, dusty or muddy conditions or in corrosive environments, more frequent service intervals are recommended.
Table of Contents Service Schedule For convenience, maximum service intervals consist of a first service at 3 months or 100 km (whichever occurs first), then major services at intervals of 12 months or 10,000 km, whichever occurs first. For caravans designed for use off-road, or for all caravans used periodically in hot, dusty, flooded, corrosive or muddy conditions, major service intervals are reduced to 6 months or 5,000 km, whichever occurs first.
Table of Contents The First Inspection Checklist Component Check/adjustment required Check for tightness using a quality tension (torque) wrench. Please *Wheel nuts refer to the wheel tightening procedure explained later in this booklet. Wheelnut tightness should be checked every 100km the first 500km. Visual check to ensure bolts and locknuts are present and appear to be *Suspension mounting bolts tight...
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Maintenance Component Check/adjustment required Check attachment to A frame *Safety chains Check for damage to links due to contact with road surface. *Jockey wheel and mounting Check for damage and rectify as required. bracket *Springs Check for sagging or distortion or cracking or breakage. Check mounting bolts to ensure locknuts are present and appear tight.
Maintenance After the First Inspection - Routine Service Schedule Following the first inspection, chassis and suspensions must be properly inspected, serviced and maintained at regular intervals. Service intervals are generally 12 months or 10,000 km whichever occurs first. Service intervals for “off-road” use and/or for use in extreme conditions are reduced to 6 months or 5,000 km, whichever occurs first NOTE “Off-road”...
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Maintenance Type of use Component Work required Normal road use “Off-road” use Check with caravan loaded and connected to the tow vehicle. Cable must exhibit slackness when brake is off to prevent brakes seizing, overheating or wearing excessively. Lever must travel Each use or weekly if approximately 6 clicks to the fully applied *Park brake...
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Maintenance Type of use Component Work required Normal road use “Off-road” use Check: With wheel lifted clear of the ground check for excessive play by attempting to move the top of the tyre inwards and outwards. Rotate wheel and listen for abnormal sounds.
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Maintenance Type of use Component Work required Normal road use “Off-road” use Daily when in Weekly when in use, *Grease use, otherwise Grease with good quality general purpose otherwise every12 points every 6 months grease. months or 10,000 km or 5,000 km Check main bearers and A frame for corrosion, cracking, deformation or Every 12 months or...
How to Tighten Wheels How to Tighten Wheels G&S Chassis recommends that you tighten the wheel nuts on your caravan prior to every journey. G&S Chassis recommends that you tighten the wheel nuts on your caravan prior to every journey. WARNING WARNING Incorrectly tightened or neglected wheel nut tension may result in wheel loosening and/or detachment.
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CORRECT TYRE PRESSURE CORRECT TYRE PRESSURE Correct Tyre Pressure CORRECT TYRE PRESSURE Maintaining the correct inflation pressure in your caravan wheels will maximise the lifespan of the tyres, Maintaining the correct inflation pressure in your caravan wheels will maximise the lifespan of the tyres, Maintaining the correct inflation pressure in your caravan wheels will maximise the lifespan of the tyres, reduce shock to the caravan and improve towing stability.
Service and Maintenance Record Dealer signature: Date: ../../..Inspection completed by: 1st inspection 100 km to 300 km (if completed by dealer) ..................Dealer signature: Date: ../../..10,000 km normal road use Inspection completed by: (if completed by dealer) 2nd inspection 5,000 km for “off-road”...
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