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Message Playback Options
While listening to your voicemail messages,
the following options are available:
Before
During
ACTION
Message
Message
#
#
(skips header,
(skip
Skip Message
goes to
to next
message body)
message)
Reply to Message
n/a
4
Save Message
n/a
2
and go to next
Delete
n/a
3
Play Inbox
1 (repeat
1
Messages
message)
Send Messages
n/a
5
3
Work with
(from main
N/A
Greetings
menu)
4
Mailbox Settings
(from main
N/A
menu)
Access Deleted
N/A
N/A
Messages
7
Log on as a
(from main
different user
menu)
Help
0
0
* (repeatedly,
Return to Main
depending on
Menu, Exit
*
how deep you
Voicemail System
are in the menu)
Skip back to
N/A
77
beginning
Skip forward to end
N/A
99
Forwarding a Message
While listening to messages, you can send a copy of the
message to another recipient.
To Forward the current message, press 5.
„
After
Message
Enter an extension number or Distribution Group
„
Number. Repeat this step until you've entered all
N/A
the desired destinations.
Press # when finished entering destinations.
„
4
You will be prompted to record an introduction.
„
2
After the tone, record your introductory message
„
3
and press # when finished.
1
Press # to send or press 1 for delivery options,
„
5
followed by # to send. Delivery options include
the following:
N/A
N/A
Delivery Options Menu
After playing a
deleted message,
2 to save, 3 to
ACTION
permanently
erase
Review the message
Mark message as urgent
Mark message as private
0
Re-record your message
*
Request a delivery report
Request a read report
N/A
Add or remove recipients
N/A
Schedule the message to be
delivered in the future
Send the message as is
Exit or cancel press
Replying to a Message—Dialing
the Originator
While listening to a message, you can call the
„
person back by pressing 4 and selecting option 1.
This capability will not work if the voicemail system
„
was not able to identify the Caller ID information
when the original voicemail was received or if your
phone is configured with call restrictions which
prevent you from calling the originator's number.
Changing Your Voicemail Password
Access your voicemail box.
„
From the Main Menu, press 4 to change your
„
settings.
Press 3 for security options.
„
Press 1 to change the PIN.
„
Recording Your Personal Greeting
Before
„
Access your voicemail box.
Message
1
From the Main Menu, press 3.
„
2
To set up a personal greeting press 1.
„
3
„
To set up a system generated greeting or to
change the recording of your name press 3.
4
5
„
To change the greeting that callers hear when
you're busy press 5. If you don't record a personal
6
greeting, a generic greeting will be played.
7
9
#
*
1-855-971-1300
gowave.com/hostedvoice
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