AMX MAX-HT12 Installation Manual

Overview
The AMX line of MAX HT servers support hot-swappable 400GB hard disk drives
(HDDs), accessible behind the faceplate on the front panel (FIG. 1). Typically a
new HDD will be required only if an existing one has failed.
FIG. 1
MAX-HT12 Server (front panel)
Note: Replacement HDDs are available from AMX (FG 2178-400). Only HDDs
provided by AMX can be used as replacements in HT servers, and in order to
replace a HDD in an HT server, the drive must be installed and authenticated
according to the steps outlined in this document.
There are several operations that are required to successfully replace an HDD in
an HT server, all of which are described in this document:
1. The physical removal of the damaged HDD, and the subsequent installa-
tion of the replacement HDD.
2. Authentication of the new HDD with the server.
Step 1: Identify the Drive That Needs To Be Replaced
To identify the drive that needs to be replaced, access the MAX Admin Menu, via
Telnet:
1. Launch WinMAX, open the System Information tab, and verify that you are
communicating with the intended HT server by checking the Server IP
Address or URL field.
2. Click on the Server Configuration button to open a telnet window. After a
brief delay, the system prompts you to log in.
By default, the User Name = ROOT, and the Password = MOZART.
3. Once you have logged in, the Admin Menu is displayed (FIG. 2).
FIG. 2
Admin Menu
4. Select RAID 5 Status. This option displays a listing of HDDs in the HT
server. Look for the drive that is labeled as "Degraded".
Note: The drives on HT Servers are physically labeled with numbers on the front
panel. HT04 Servers use drives labeled 1-4, and HT12 Servers use drives 1-12
(see FIG. 3). However, the drives are listed in the RAID 5 Status window (of the
Admin Menu) starting with zero (0). Therefore, note that drive "0" in the Raid 5
Status window equates to the drive labeled "1" on the front of the HT server.
Remember that each drive number in the Raid 5 Status list is offset by one
relative to the labels on the front of the HT server.
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Replacing HDDs in MAX-HT Servers
For full warranty information, refer to the AMX Instruction Manual(s) associated with your Product(s).
©2007 AMX. All rights reserved. AMX and the AMX logo are registered trademarks of AMX.
AMX reserves the right to alter specifications without notice at any time.
Step 2: Physical Removal and Replacement of the Drives
There are two pieces of data that you must provide to complete the process of
adding the replacement HDD: The new HDD's Serial Number, and Key.
• The Serial Number is printed on a label placed on the top of the HDD,
located directly beneath the barcode ("S/N WMAMYXXXXXXX").
• The 16-digit Key is printed on a slip of paper included with the HDD.
Note: Be sure to record the Serial Number before inserting the new drive into the
server.
1. Lower the faceplate on the front panel of the server. to access the HDDs
(FIG. 3).
Drive number (silk-screen)
FIG. 3
Removable drive/tray assembly (front panel)
2. Remove the damaged HDD. Each HDD is mounted in a tray that slides in
and out of the server. To remove the drive/tray assembly:
a. Pull the latch forward to unlock the drive tray. Flip the hinged panel
out and use it as a handle to gently pull the drive/tray assembly
out of its slot.
b. Remove the drive from the drive tray. The drive is secured to the
tray with four screws on the bottom panel.
3. Install and secure the replacement drive into the drive tray.
4. Slide the replacement drive/tray assembly fully into the slot, and push the
hinged latch back into its locked position. The LEDs on the front of the HDD
should light to indicate that it has been connected and is communicating
properly.
5. Return the faceplate to its locked position.
Step 3: Add the New Drive to the System
When an HDD is replaced in an HT server, it must be added to the system:
1. In the Admin Menu, select Authenticate HDD.
2. Select Add, then select OK to proceed to the Add HDD window.
3. Enter the Serial Number for the new drive.
4. The Serial Number for each replacement drive is printed on a decal placed
on the top panel of the HDD.
When entering the Serial Number, use the following syntax (no quotes):
"WD-WMAMYXXXXXXX"
5. Enter the 16-digit Key supplied by AMX for that HDD (printed on a slip of
paper included with the replacement drive).
6. Select Restart MAX Daemon (in the Admin Menu).
Note: Restarting the MAX Daemon will disconnect WinMAX from the
server.
7. Terminate the Telnet session.
The HT Server will rebuild the new drive and add it to the RAID array. There is no
need to reboot the server; the new drive is ready to use.
5/06
Installation Guide
1 Pull the latch forward to unlock the drive tray
2
Carefully slide the
drive/tray assembly
out of its slot.
93-2178-15 REV: B