Related Manuals for Glomex NEO Pandora
Summary of Contents for Glomex NEO Pandora
- Page 1 “NEO” TV SATELLITE ANTENNAS “NEO” PANDORA - 39cm dish RHEA / SATURN - 47cm dish Bluetooth dCSS MARS / RHINE - 60cm dish MARINE 4K FULL HD DVB-S2 AND dCSS/SCR TV SATELLITE ANTENNAS WITH WIRELESS CONTROL VIA APP...
- Page 2 “NEO” TV SATELLITE ANTENNAS www.glomex.it...
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Page 3: Table Of Contents
USING GLOMEX SATELLITE APP ........ - Page 4 18. TECHNICAL SUPPORT............. . . 116 www.glomex.it...
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Page 5: Foreword
ANTENNA IDENTIFICATION The warranty does not apply in case of damage When calling GLOMEX or an authorized Service due to carelessness, use or installation not com- Centre, always provide the serial number and pliant with the instructions given, tampering,... -
Page 6: General Safety Rules
In case of doubts, do not hesitate to contact GLOMEX S.r.l. ENVIRONMENT Do not throw the appliance away with the normal household waste at the end of its life, but hand it in at an official point for recycling. -
Page 7: Product Description
“NEO” TV SATELLITE ANTENNAS PRODUCT DESCRIPTION “NEO” satellite TV antennas manufactured by “NEO” Rhea, code V8100N, TV satellite antenna, Glomex are fitted with a super fast satellite with 47cm parabolic dish and universal one-out- locking on system even under extreme rough put LNB... - Page 8 DCSS, TV satellite antenna, with 60cm parabolic dish, LNB for dCSS decoder and automatic Skew adjustment Glomex has also developed satellite TV anten- nas with 60cm parabolic dish specifically designed for river boats. The models are: R9801N: TV satellite antenna with universal one-...
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Page 9: Contents And Connections
CONTENTS AND CONNECTIONS The satellite antenna is sent packed in a card- - the antenna and its accessories are not dam- board box and sealed with the GLOMEX aged. “SAFETY SEAL” hoop, which has the function of In case of damage or missing parts, immediately CONTENT WARRANTY seal. - Page 10 “NEO” TV SATELLITE ANTENNAS WITH UNIVERSAL FOUR-OUTPUT LNB Coaxial cables Satellite receivers (not provided) (not provided) Fig. 2 “NEO” TV SATELLITE ANTENNAS WITH FOUR OUTPUT Component GLOMEX code (1) Antenna unit (2) Base seal 4.010.0415A (3) 12/24Vdc DC/DC Converter 4.120.0373 (4) M8 self-locking nuts (4 pcs) 4.100.0019...
- Page 11 “NEO” TV SATELLITE ANTENNAS WITH dCSS LNB Coaxial cables Satellite receiver (not provided) (not provided) Fig. 3 “NEO” DCSS TV SATELLITE ANTENNAS Component GLOMEX code (1) Antenna unit (2) Base seal 4.010.0415A (3) 12/24Vdc DC/DC Converter 4.120.0373 (4) M8 self-locking nuts (4 pcs) 4.100.0019...
- Page 12 SCR decoders only. Using the optional Glomex splitter, to be installed after the control unit, it is possible to connect up to max 15 dCSS or SCR decoders to the Glomex TV satel- lite antenna. WARNING Follow the instructions given in the decoder’s installation manual to configure your dCSS decoder.
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Page 13: Necessary Tools For Assembly (Not Provided)
WARNING Always lift the antenna from the lower radome and never from the upper radome or any part inside it. www.glomex.it... -
Page 14: Installation
- Fix the antenna firmly to the surface. enough for the antenna base to be installed. Obstructed signal! TV antenna Roll-bar Fig. 5 GL00282 Typical antenna lifting NORTHERN EUROPE (~ 15°) CENTRAL EUROPE (~ 35°) SOUTHERN EUROPE (~ 50°) Fig. 6 www.glomex.it... - Page 15 1.5 m from the other transmitting antennas (VHF, radar) (Fig. 7). Typical radar vertical irradiation angle Fig. 7 WARNING The radio frequency beam transmitted by the radar may damage the inner electronics of the antenna, especially the LNB. www.glomex.it...
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Page 16: Assembly
Fig. 9 5. Drill the hole for cable passage by means of an electric drill and a 28 mm hollow mill. Fig. 8 Fig. 10 6. Position the rubber seal so that the holes match. www.glomex.it... - Page 17 “NEO” TV SATELLITE ANTENNAS 7. NEO PANDORA V8001N, NEO RHEA V8100N – NEO SATURN dCSS V9104NDCSS: Position WARNING the antenna onto the seal, and firstly insert the GLOMEX declines any liability for an incorrect cable through the relevant hole, then the 4 mounting of the radome on the boat.
- Page 18 Make sure you have Central coaxial cable correctly installed the coaxial cables. In case of conductor damage, GLOMEX will not be directly liable for the damage suffered by the receiver. ANTENNA WITH UNIVERSAL ONE-OUTPUT Fig. 14...
- Page 19 2.5 mm2 with a length up to 4 m, of 4 mm2 for longer cables. If the power supply line is 12V, use the 12DC to 24DC con- verter provided. www.glomex.it...
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Page 20: Neo" Saturn 4 , "Neo" Mars And "Neo" Rhine Antennas
4. Build in the control unit by using the GLOMEX 1. First of all, make sure you have chosen a cor- accessory (code 4.010.0008) by boring a hole rect position to install the antenna (see sec- with a reciprocating saw and using the drill tion 5: “Installation”). - Page 21 28 mm hollow mill. Fig. 23 9. Install the fastening reinforcements onto the threaded bars and screw in the M8 self-lock- ing nuts. Fig. 22 7. Position the rubber seal so that the holes match. Fig. 24 10. Completely tighten. www.glomex.it...
- Page 22 “NEO” TV SATELLITE ANTENNAS WARNING GLOMEX declines any liability for an incorrect mounting of the radome on the boat. Central coaxial cable conductor 11. If the cable (s) (s) need to be made shorter, please refer to the instructions given in Fig. 25.
- Page 23 Make sure you have higher than 120°. correctly installed the coaxial cables. In case of damage, GLOMEX will not be directly liable for the damage suffered by the receiver. 24Vdc power supply cable...
- Page 24 Backside of the control units Receiver Receiver Receiver Receiver Isolated 75 ohm charge or maximum another 3 multiswitches and, on the last one, the isolated 75 ohm charge. Receiver Receiver Receiver Receiver Isolated 75 ohm charge Fig. 29 www.glomex.it...
- Page 25 Backside of the control units Receiver Receiver Receiver Receiver Isolated 75 ohm charge or maximum another 3 multi- switches and, on the last one, the isolated 75 ohm charge. Receiver Receiver Receiver Receiver Isolated 75 ohm charge Fig. 30 www.glomex.it...
- Page 26 4 connections instead of 2 brackets with 2 connections each. Fig. 31 7. Build in the control unit by using the GLOMEX accessory (code 4.010.0008) by boring a hole with a reciprocating saw and using the drill with 2.5 mm tip (use the cutting template in Fig.
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Page 27: Lower Radome Cutting Template
“NEO” TV SATELLITE ANTENNAS 6.3 LOWER RADOME CUTTING TEMPLATE Fig. 32 www.glomex.it... -
Page 28: Cutting Template For Built-In Installation Of The Control Unit
“NEO” TV SATELLITE ANTENNAS 6.4 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT 4.010.0008 Fig. 33 www.glomex.it... -
Page 29: Skew Calibration (Manual)
“NEO” TV SATELLITE ANTENNAS 6.5 SKEW CALIBRATION (MANUAL) 6.6 AUTOMATIC SKEW CALIBRATION Such a paragraph concern the GLOMEX models Models V9804NSKEW and V9804NSKEW/DCSS with code TV8001N, V8100N, V9104N, V9104N/ are fitted with automatic SKEW calibration. The DCSS, V9801N, R9804N and R9804N/DCSS. -
Page 30: Skew Adjustment Grid For Europe
We recommend obtaining the exact values for the adjustment of the skew by using the (free licence) app SMW Link (distributed by SWEDISH MICROWAVE AB) available for both iOS on the App Store and for Android on Play Store. Select the menu item "Antenna Alignment". www.glomex.it... - Page 31 3° 10° 18° 25° 36° 41° 56° Y (42°E 30°N) 22° 28° 34° 38° 46° 49° 58° Turksat (42°E) Atlantic Bird 3 (5°W) Sirius 4 (5°E) Astra 1 (19,2°E) Eurobird (9°E) Astra 3 (23,5°E) Hot-Bird (13°E) Fig. 37 GL00249 www.glomex.it...
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Page 32: Turning On And Selecting The Satellite - Manual Procedure
TURNING ON AND SELECTING THE SATELLITE - MANUAL PROCEDURE Flow chart POWER ON KEY (RED LED) INITIALISATION (RED LED) SATELLITE SEARCH (RED LED) SATELLITE FOUND SATELLITE CHECK AND IDENTIFICATION (ORANGE LED) IS IT THE SELECTED SATELLITE? GL00284 SATELLITE FOUND (GREEN LED) Fig. 38 www.glomex.it... - Page 33 “wake the antenna up” in order that it recov- ers the maximum receivable signal level. WARNING If the led flashes alternately red and green, this means that the antenna is not connected to the control unit or that a failure has occurred. Con- tact the Service Centre. www.glomex.it...
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Page 34: Using Glomex Satellite App
WARNING percentage of the signal power. The control unit can be connected to one mobile The signal generated by the GLOMEX antenna is device only at a time. called GLOMEX_BT, and it must be selected to connect to the control unit (Fig. 41). - Page 35 Bluetooth signal. Fig. 42 2) the mobile device being used for connecting is not the last one to have connected to the control unit. Repeat the coupling procedure described in paragraphs 8.1 and 8.2. www.glomex.it...
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Page 36: Control Panel
Once the satellite list stored by Glomex has been unit (Fig. 42). displayed, you can: After the connection, the App will recognize the... -
Page 37: Updating The Frequencies And Satellite Database
“NEO” TV SATELLITE ANTENNAS 8.5 UPDATING THE FREQUENCIES AND SATELLITE DATABASE When Glomex releases the update of the satellite frequencies a push notification is sent. When the App is launched, this update is highlighted by an icon on the upper bar on the top right. -
Page 38: App Advanced Mode For Installation Operators - Antenna
CALIBRATION AND UPDATES ANTENNA REGISTRATION You need the identification code given to Glomex installers only in order to access the In order to use the functions envisaged in the advanced mode. Go to menu, click on Basic advanced mode the antenna must be registered. -
Page 39: Updating The Control Unit Software
Fig. 47A 9.2 UPDATING THE CONTROL UNIT SOFTWARE When Glomex releases the update of the control unit software a push notification is sent. When the App is launched, this update is highlighted by an icon on the upper bar on the top right. -
Page 40: Updating The Board Antenna Software
NOTA: The smartphone/tablet must be as close SOFTWARE as possible to the control unit for the entire When Glomex releases the update of the control updating procedure. unit software a push notification is sent. When the App is launched, this update is highlighted by an icon on the upper bar on the top right (Fig. -
Page 41: Setting The Parameters Of Asatellite Manually
If the “Test” option is selected, the modified parameters are cancelled when the control unit is turned off. If the “Save” option is selected, the modified parameters are saved in one of the three SAT positions as you wish. www.glomex.it... -
Page 42: Log Visualization
- Latitude - Longitude Also, some Log parameters can be registered for a few seconds and then sent to Glomex technical assistance by clicking on the “Send Log” button for trouble shooting if necessary (Fig. 53). Fig. 52 Fig. -
Page 43: Updating The Satellite Frequences Using The Sd Card
FAT32. Then the CFG.BIN file NOTA: it is possible to download the necessary provided must be copied on the DD card; software updating file from the Glomex website proceed as follows: (www.glomexmobile.com) in section “Technical 1. Make sure that the switch on the control unit is Support - Download Area”. - Page 44 TURN ON THE CONTROL UNIT TURN ON AGAIN THE CONTROL UNIT ORANGE LED REMOVE THE SD CARD, CHECK IT AND THEN PUT IT BACK. SOFTWARE UPDATE TURN OFF THE CONTROL UNIT RED LED UPDATE COMPLETED GREEN LED Fig. 55 www.glomex.it...
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Page 45: Updating The Control Unit Software Using The Sd Card
If control unit software cannot be updated via NOTA: it is possible to download the necessary App. (paragraph 9.2) the SD Card must be used to software updating file from the Glomex website do so. (www.glomexmobile.com) in section “Technical The SD card must be inserted into the relevant Support - Download Area”. - Page 46 KEEPING THE RESET BUTTON PRESSED REMOVE THE SD CARD, CHECK IT AND THEN PUT IT BACK. RELEASE THE RESET BUTTON. SOFTWARE UPDATE (LED BLINKS ORANGE) TURN OFF THE CONTROL UNIT LED BLINKS RED/GREEN UPDATE COMPLETED GREEN LED Fig. 57 www.glomex.it...
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Page 47: Updating The Board Antenna Using The Sd Card
In case of repeated failures in the software update procedure, please contact the GLOMEX Service Centre. NOTA: it is possible to download the necessary software updating file from the Glomex website (www.glomexmobile.com) in section “Technical Support - Download Area”. www.glomex.it... - Page 48 UNIT TURN ON AGAIN THE CONTROL UNIT ORANGE LED REMOVE THE SD CARD, CHECK IT AND THEN PUT IT BACK. SOFTWARE UPDATE (LED BLINKS ORANGE) TURN OFF THE CONTROL UNIT LED BLINKS RED/GREEN UPDATE COMPLETED GREEN LED Fig. 58 www.glomex.it...
- Page 49 Possible very com- mon signal obstructions include masts of other boats, bridges, on-board equipment, Fig. 60 etc. GLOMEX antennas also do not operate inside storage areas. GL00045 Fig. 59 - Heavy rain or snow could temporarily inter- rupt signal receipt from the satellite.
- Page 50 Footprints are indicative and referred to the satellite with the strongest E.I.R.P. (Equivalent Isotropic Radi- ated Power). www.glomex.it...
- Page 51 “NEO” TV SATELLITE ANTENNAS 39cm DISCO PANDORA 47cm DISCO RHEA AND SATURN 60cm DISCO MARS AND RHINE GL00285 Fig. 61 www.glomex.it...
- Page 52 Fig. 62 WARNING In case the fuse blows again, a short circuit on the coaxial cable or on the power supply cable could be the cause. Check that the cables are not short-circuited. www.glomex.it...
- Page 53 The following table analyses the most probable causes which can lead to malfunctions of your - in which phase the malfunction occurs: upon GLOMEX “NEO” satellite antenna. For any start-up, during normal operation, upon shut- analyzed possible cause, a corrective measure is down;...
- Page 54 - refer to the user manual of the tions receiver for support 5. Antenna pointed to the sat- - if a non-Glomex splitter is - Make sure that a splitter is fit- ellite (green LED) but no sig- used ted the DC Pass in all the out-...
- Page 55 87 12. The decoder blocks - alternating current fluctua- - refer to the user manual of tions the receiver for support For further information, please address to the GLOMEX Service Centre (see section “Technical Support”). www.glomex.it...
- Page 56 “NEO” TV SATELLITE ANTENNAS 16. RESHIPPING Should you need to return the antenna to GLOMEX, place it in a box, possibly the original one, making sure it is well packaged and that the upper and lower side are well recognizable.
- Page 57 12/24Vdc 12/24Vdc Azimuth Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited -20°/ Operation temp. -20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C +55°C Radome UV resistant UV resistant UV resistant UV resistant UV resistant resistant Future updates Satellite unlimited Unlimited Unlimited Unlimited Unlimited Unlimited www.glomex.it...
- Page 58 Unlimited Unlimited Unlimited Unlimited 18. TECHNICAL SUPPORT In case technical support is needed, please contact the GLOMEX SERVICE CENTRE: Glomex Divisione Marine Via Faentina 165/G 48124 Ravenna (Italy) Tel. +39 0544 1935911 (only from Italy) Fax +39 0544 500420 Email: service@glomex.it...
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