Hearth & Home Quadra-Fire CB1200 Owner's Manual

Pellet insert appliance
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CB1200 PELLET INSERT APPLIANCE
MODEL NUMBER:
CB1200I-C
Check building codes prior to installation.
Installation MUST comply with local, regional, state
and national codes and regulations.
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
CAUTION
R
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
• Comply with all minimum clearances to combustibles
as specified.
Failure to comply may cause house fire.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room
as fireplace.
• Alert
children
high temperatures
• High temperatures may ignite clothing or other
flammable materials.
• Keep
clothing,
flammable materials away.
Tested and approved for wood pellets and corn pellets.
Burning of any other type of fuel voids your warranty.
NOTE: To obtain a French translation of this manual,
please contact your dealer or visit
REMARQUE : Pour obtenir une traduction française de
ce manuel, s'il vous plaît contacter votre revendeur ou
visitez
www.quadrafire.com
7027-805H
WARNING
WARNING
and
adults
to
hazards
furniture,
draperies
and
CAUTION
www.quadrafire.com
of
other
01/21

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Summary of Contents for Hearth & Home Quadra-Fire CB1200

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions on installation, operation, or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING If the information in these instructions is not followed exactly, a fire could result causing property damage, personal injury,...
  • Page 2: Sample Of Serial Number / Safety Label

    and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: On chain behind right access panel & Behind left access panel CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH.
  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
  • Page 4: Warranty Policy

    B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Safety Certification C. BTU & Efficiency Specifications Model EPA Certification CB1200I-C Number: 171-19 Number: Number: Laboratory OMNI Test Laboratories, Inc. EPA Certified Emissions: 0.8 grams per hour Safety *LHV Tested Efficiency: 67.6% 061-S-13-2 Report No. **HHV Tested Efficiency: 63.6% Solid Fuel Room Appliance/Pellet Fuel ***EPA BTU Output: 10,200 to 33,900 / hr.
  • Page 7: Glass Specifications

    WARNING D. Glass Specifications This appliance is equipped with 5mm ceramic glass. Replace Fire Risk. glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. Hearth & Home Technologies disclaims any responsibility for, and the warranty will be E.
  • Page 8: Operating Instructions

    Operating Instructions D. Fuel Material and Fuel Storage WARNING Pellet fuel quality can greatly fluctuate. This appliance has been designed to burn a wide variety of fuels, giving you the choice to use the fuel that is most economical in your region. Hearth &...
  • Page 9: Before Your First Fire

    E. Before Your First Fire Clinkers Minerals and other non-combustible materials such as sand 1. First, make sure your appliance has been properly will turn into a hard, glass-like substance called a clinker installed and that all safety requirements have been met. when heated in the fire pot.
  • Page 10: General Operating Information

    G. General Operating Information H. Starting Your First Fire 1. Thermostat Calls For Heat 1. A thermostat is required for proper operation of this appliance. At this time, fill the hopper with pellets, set the The appliance is like most modern furnaces; when the thermostat to its lowest setting.
  • Page 11: Fire Characteristics

    I. Fire Characteristics J. Feed Rate Adjustment Instructions A properly adjusted fire with the heat output control switch The feed adjustment control rod is factory set, and should set on “HIGH” has a short active flame pattern that extends be adequate for most fuels. The set screw is located at the out of the fire pot approximately 4 to 6 inches (102-105mm).
  • Page 12: Ignition Cycles

    K. Ignition Cycles M. Restarting the Appliance 1. During each ignition cycle, it is normal to see some smoke Restart Process in the firebox. The smoke will stop once the fire starts. 1. When the unit has run out of fuel, add pellet fuel to 2.
  • Page 13: Thermostat Controls

    O. Thermostat Controls P. Thermostat Setup Options TEMPERATURE (HEAT / OFF) SWITCH: Setup options for how the thermostat will function are performed using a menu on the display screen. Set this switch to Heat to control your appliance. The off TO ACCESS THE SETUP MENU: position will disable the appliance.
  • Page 14: Thermostat Operation Instructions

    ITEM #08 (TEMPERATURE DIFFERENTIAL): TEMPERATURE HOLD: • The thermostat works by turning your heating system on Temperature hold is used for maintaining a fixed set and off whenever the room temperature varies from the temperature; once a hold is initiated, the thermostat will desired set-point temperature.
  • Page 15: Thermostat Other Features

    COPY PROGRAM FEATURE: KEYPAD LOCKOUT: Using similar instructions as SET TEMPERATURE There is the option to lock the front panel buttons to prevent PROGRAMS the COPY button will allow a whole day of unauthorized tampering of your thermostat settings. set program events to be copied to another day. To Lock the Keypad: 1.
  • Page 16: Thermostat Battery Replacement

    T. Thermostat Battery Replacement CONNECT THERMOSTAT WIRES TO APPLIANCE: There is a 4 screw terminal block located on the back This thermostat is powered by two “AA” Alkaline batteries. lower left corner of the stove directly above the power The batteries should be replaced AT LEAST once per cord inlet.
  • Page 17: Frequently Asked Questions

    U. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted. The most often cause is overdue maintenance and cleaning. See Maintaining and Servicing on page 18 and/or make adjustments to the trim control.
  • Page 18: Maintenance And Service

    Maintenance and Service When properly maintained, your fireplace will give you many CAUTION years of trouble-free service. Contact your dealer to answer question regarding proper operation, troubleshooting and Shock and Smoke Hazard service for your appliance. Visit www.quadrafire.com/ • Turn down thermostat, let appliance owner-resources to view basic troubleshooting, FAQs, use completely cool and exhaust blower must...
  • Page 19: General Maintenance And Cleaning

    C. General Maintenance and Cleaning 1. Types of Fuel Type of fuel you are burning will dictate how often you have to clean your fire pot. If the fuel you are burning has a high dirt or ash content or you are burning shelled field corn, it may be necessary to clean the fire pot more than once a day.
  • Page 20 5. Disposal of Ashes WARNING • Frequency: As needed • By: Homeowner Heat exchanger cleaning rods may be warm Ashes should be placed in a metal container with a tight- to the touch. For safety purposes wear fitting lid. The container of ashes should be moved outdoors gloves.
  • Page 21 10. Soot and Fly Ash: Formation & Need for Removal NOTE: There is no gasket on the bottom of glass. in Exhaust Venting System. • Frequency: Yearly or more frequently depending on 13. Door Gasket Inspection ash build-up • Frequency: Prior to heating season •...
  • Page 22 18. Vacuum Heat Exchanger Tubes, Firebox Area and Vent Pipe Adapter Drop Tube a. Use a Shop Vac to vacuum any fly ash and soot from the heat exchanger tubes and firebox area Exhaust Blower (Figure 22.1). b. Remove any debris that may be in the drop tube. Exposed Heat Exchanger Tubes Clean-Out Door Drop Tube...
  • Page 23: Soot Or Creosote Fire Awareness

    D. Soot or Creosote Fire Awareness Incorrect The chimney should be inspected periodically during the heating season to determine if a creosote build-up has occurred. If a significant layer of creosote has accumulated (1/8 inch [3mm] or more) it should be removed to reduce the risk of chimney fire.
  • Page 24: Troubleshooting Guide

    Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION...
  • Page 25 SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Feed system fails to start. Out of fuel. Check hopper, fill with fuel. #2 snap disc may be defective. Replace snap disc. Firebox door must be closed securely. Vacuum switch not closing. No vacuum. Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in.
  • Page 26: Service Parts Replacement

    Service Parts Replacement A. Blower Blower Mounting 1. Combustion (Exhaust) Blower Replacement Screws PART NUMBER: 812-3381 Housing Bolts a. Prep appliance from the blower removal: i. Disconnect the appliance from the electrical outlet. ii. Remove panel set and disconnect flue. iii.
  • Page 27: Baffle

    B. Baffle PART NUMBERS: LEFT BAFFLE: 812-4200 RIGHT BAFFLE: 812-4210 1. Use proper shut down procedures to shut down the appliance and let it completely cool down. 2. Open right side panel and then open the door. 3. The 2 baffles are located at the top inside of firebox. Igniter Bracket 4.
  • Page 28: Glass

    D. Glass 2. Replacing Side Glass NOTE: When removing the side glass with the door latch, WARNING you must remove the door latch first before removing the side frame. Use a powered Phillips head screw driver to • Glass is 5mm thick high temperature heat- remove the 4 screws.
  • Page 29: Reference Materials

    Reference Materials A. Component Function When describing the location of a component, it is always AS YOU FACE 1. Control Box THE FRONT OF THE APPLIANCE. a. The control box is located on right side of appliance, behind the right side panel. 8.
  • Page 30 16. Thermostat: The appliance is designed to run on a 19. Snap Disc #3 (Burn Back Protector) 250°F: Snap disc 12 volt AC thermostat. The heat anticipator, if present, #3 is mounted on the right side of the auger tube just should be set on the lowest setting available.
  • Page 31: Component Locations

    B. Component Locations Cleaning Rods Terminal Block Center 2 Screws for Thermostat Wires Control Box Heat Output Heat Exchanger Tubes Switch Figure 31.2 Reset Button Blue Blinking Red Call Light Light Fuse Red/ Green Light Power Outlet Figure 31.1 Exhaust Transition Assembly Exhaust...
  • Page 32: Service & Maintenance Log

    C. Service & Maintenance Log Date of Service Performed By Description of Service 7027-805H 01/21...
  • Page 33 Date of Service Performed By Description of Service 7027-805H 01/21...
  • Page 34: Service Parts List

    D. Service Parts List CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active Classic Bay Pellet Insert Part number list on following pages. 12/20 7027-805H 01/21...
  • Page 35 CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 36 CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 39 CB1200I-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 40 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL •...

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