Troubleshooting - SNOWJOE sunjoe TRJ13STE Operator's Manual

Troubleshooting

Problems Possible Cause
The motor does not
run or the tool runs
slowly.
Auto line feed does
not work.
Line fails to cut off.
• Power failure/unit not plugged
into a working receptacle.
• Spool housing cannot rotate freely.
• Cutting line does not protrude.
• Trimming blade bound with
accumulated grass.
• Auto feed out of line.
• Spool bound up.
• Auto feed is dirty.
• Spool line twisted when refilled.
• Not enough line is exposed.
• Line cutter in guard is covered,
damaged, or missing.
• Line extends past guard.
Possible Solution
• Check to make sure the unit is plugged into a working
outlet. Make sure the extension cord is not damaged.
• Remove the spool and clean the slots; carefully remove
any grass and weeds or other debris.
• Cut the spool line off so that it just reaches the line
trimming blade.
• Take the trimmer to an authorized service center if the
trimmer does not start after completing these checks.
• Stop the machine and clean the trimming blade.
• Install a new spool of cutting line.
• Clean the auto feed.
• Remove the spool cover and pull the cutting line until it
reaches the trimming blade.
• Contact your authorized Snow Joe
or call Snow Joe + Sun Joe
®
1-866-SNOWJOE (1-866-766-9563).
• Rewind or trim line to line cutter.
14
+ Sun Joe dealer
® ®
customer service center at
®