Go Greensense™ Recycling Program; Troubleshooting And Faq's; Lithium Battery Exception - Emerson GO NFC Logger User Manual

GO GreenSense™ Recycling Program
GO NFC Loggers can be easily recycled through the GO GreenSense program. GO GreenSense is a
recycling program that facilitates the return of Emerson temperature monitoring loggers for proper
battery and component recycling. Through the GO GreenSense program, Emerson provides customers
with eco-friendly return boxes and pre-paid postage return labels free of charge. Unlike bulky
traditional temperature monitoring devices, customers can fit hundreds of temperature loggers in the
provided medium-sized box. GO GreenSense takes the hassle out of returning loggers for recycling. For
more information, email

Troubleshooting and FAQ's

Q: Where to download apps?
A: To download the GO NFC app go to your mobiles app store which is available in Android and iOS.
Q: What are other methods to download software?
A: You can download the software at Emerson.com/GONFC, which is available in Windows and Mac OS.
Also available in multiple languages.
Q: I cannot get my device to read a logger or it displays an error message while reading.
A: Try the following suggestions:
• Verify your device has an NFC reader.
• Turn on notifications and increase the volume so you can hear the tones that indicate a logger is
being read.
• Reposition the logger until it starts reading, then hold it still.
• Consult your device documentation for help finding the NFC reader position on your mobile device.
Q: Why are my loggers LED lights flashing twice in rapid succession?
A: This indicates the memory of your logger is full.
Q: Why doesn't my logger have any upper or lower LED alert indicators?
A: Your logger is likely a data logger only without specified alert parameters.
Lithium Battery Exemption
Batteries utilized in GO NFC Logger contain less than 0.1 grams of
lithium metal per cell, are individually wrapped, and are therefore
acceptable for use on airplanes. Supporting documentation is available
by contacting Emerson Support.
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GOGreen@Emerson.com or call +1-208-489-9010.