Service And Warranty; Maintenance And Spare Parts; Assistance - Phonak Serenity SafetyMeter User Manual

11 Internet software updates
These include:
u There is no open internet connection. Open or activate your internet connection.
u Your proxy server is not correctly configured. In the internet update window, click on
the "Internet Options" menu and enter the proxy name and port. Optionally, a user ID
and password can be entered.
u A firewall blocking is access to the internet: add the SafetyMeter application to the
firewall's list of exceptions.
If you do not have internet access to update the software, please inform your SafetyMeter
sales contact accordingly.

12 Service and warranty

Phonak provides a manufacturer's limited warranty for SafetyMeter. Please ask your sales
contact for full details of this warranty.
No warranty claims will be considered if the SafetyMeter system has been subject to
abnormal wear and tear, improper handling or care, undue stress, modification, damage
caused by third parties, exposure to chemicals, immersion in water.
Changes or modifications made to this equipment not expressly approved by
Phonak Communications may void the user's authority to operate the equipment.
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12 Service and warranty
Serial number of SafetyMeter soundcard:
Date of SafetyMeter purchase:

12.1 Maintenance and spare parts

The following spare parts are available to buy:
u Headphone pads
For hygienic reasons, these pads should be cleaned at regular intervals using
antiseptic wipes; when damaged they should be replaced.
u Headphone cable
The cable can be detached from the headphones by pulling the connectors straight
out of the sockets. DO NOT screw/unscrew the headphones' sockets, as it will
damage the headphones!
u EarJack probe, Classic probe
u Check disc 1, Check disc 2
u USB cable

12.2 Assistance

Please report SafetyMeter problems, unusual attenuation control results or unusual
system behavior to your sales contact or to :
Phonak Communications on: safetymeter@phonak.com
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