Tecno-gaz EkstraPLUS PT002TTM Instructions For Use Manual page 65

The following steps are mandatory if the machine must be shipped to the company:

Use the original packaging. If you no longer have this, use adequate packaging. The
transportation risks are borne by the sender.

Send only the device (do not put any component of the accessory kit).
Thoroughly clean the chamber and the entire device before sending it.

If the device is received dirty and with debris, it will be returned without being
repaired or cleaned and disinfected, which shall be charged to the customer.

Always drain the tanks through the valve couplings at the back of the device (Fig. 9).

Indicate the anomaly in writing, and place a document inside the package clearly
indicating the anomaly noted or the service you are requesting.

Always send with carriage paid, otherwise the shipping charges incurred will be
charged.
All non-original packaging that we receive are disposed of.
The device will be returned in original packaging (the cost of the packaging will be charged)
via the customer's shipping agent.
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