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Noise, leaktightness, fit and function analyses as well as important
repairs including related damage codes (SSL) and chassis numbers
(VIN).
When processing complaints and cost settlements for repair orders,
ensure that the specified damage codes and the relevant vehicle
identification numbers are complied with to avoid unnecessary
warranty and goodwill costs.
In case of a complaint, all repair work is to be carried out only on
the basis of the released workshop literature and with the approved
repair materials.
(e.g. noise reduction service kit, part no. A 000 580 03 50)
Status July 18, 2006
Page 1/30
– This printout will not be recorded by the update service. Status: 10 / 2006 –

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Summary of Contents for Mercedes-Benz Vario Roof R171

  • Page 1 ario oof R171 roubleshooting ario oof R171 roubleshooting Noise, leaktightness, fit and function analyses as well as important repairs including related damage codes (SSL) and chassis numbers (VIN). When processing complaints and cost settlements for repair orders, ensure that the specified damage codes and the relevant vehicle identification numbers are complied with to avoid unnecessary warranty and goodwill costs.
  • Page 2 ario oof R171 roubleshooting R171 Overview of pivots on kinematics Status July 18, 2006 Page 2/30 – This printout will not be recorded by the update service. Status: 10 / 2006 –...
  • Page 3 ario oof R171 roubleshooting R171 Overview of pivots on kinematics Status July 18, 2006 Page 3/30 – This printout will not be recorded by the update service. Status: 10 / 2006 –...
  • Page 4 ario oof R171 roubleshooting Please use this page for suggestions for and additions to the Vario roof troubleshooting tree. Fax to +49 7031-90-79499 __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________...
  • Page 5: Table Of Contents

    ario oof R171 roubleshooting Table of contents: 1 NOISES..........................7 General information on noises on the Vario roof .............. 7 Noises while driving ......................8 1.2.1 Noises on the Vario roof seals while driving................8 1.2.2 Vario roof/windshield frame area ....................9 1.2.2.1 Rattling noises in the front Vario roof lock area..............
  • Page 6 ario oof R171 roubleshooting 4 EE/HYDRAULIC FUNCTION ....................28 Malfunctions on actuation of the Vario roof ..............28 4.1.1 Roof cannot be opened ........................ 28 Noises in the hydraulic pump ..................29 4.2.1 Intake noises..........................29 Status July 18, 2006 Page 6/30 –...
  • Page 7: Noises

    ario oof R171 roubleshooting 1 Noises 1.1 General information on noises on the Vario roof Ensure that the customer removes all personal belongings from the vehicle before the vehicle analysis. For achieving a correct noise analysis, the customer has to demonstrate the complaints to the workshop employee.
  • Page 8: Noises While Driving

    ario oof R171 roubleshooting 1.2 Noises while driving 1.2.1 Noises on the Vario roof seals while driving Complaint: Ripping/friction noises on all the Vario roof seals while driving. Cause: Dry, dirty seals on the Vario roof are the most common cause for cracking and ripping noises while driving.
  • Page 9: Vario Roof/Windshield Frame Area

    ario oof R171 roubleshooting 1.2.2 Vario roof/windshield frame area 1.2.2.1 Rattling noises in the front Vario roof lock area Complaint: Rattling noises in the front Vario roof lock support when driving on rough roads. Cause: Funnel opening of the support (pos. 1) can be too large for the locking pin (pos. 2). As a result, noises may occur in the front Vario roof area when driving on rough roads.
  • Page 10: Roof Frame Area

    ario oof R171 roubleshooting 1.2.3 Roof frame area 1.2.3.1 Cracking noises in the pivot 1 area on the roof frame Complaint: Cracking noises in the pivot 1 area on the roof frame. Cause: Washer and safety clip at pivot point 1 stuck together. Measure: Remove safety clip and washer (pos.
  • Page 11: Cracking Noises (Knocking) In The Eccentric Area On The Roof Frame

    ario oof R171 roubleshooting 1.2.3.2 Cracking noises (knocking) in the eccentric area on the roof frame Complaint: Cracking noises while driving. Cause: Eccentric is loose since: 1. Contact surface of the countersunk bolt in the roof frame is too small. 2.
  • Page 12: Ripping Noises In The Bowden Cable Joint 2 Area

    ario oof R171 roubleshooting 1.2.3.3 Ripping noises in the Bowden cable joint 2 area Complaint: Fine ripping noises in the Bowden cable joint 2 area. Measure: Replace omega clips (pos. 1) (with short foot), part no. A 000 995 54 44. SSL: 7921536 Roof frame latch cable noises Important:...
  • Page 13: Noises In The Y-Z Fixing Stop Area

    ario oof R171 roubleshooting 1.2.3.4 Noises in the Y-Z fixing stop area Complaint: Noises in the Y-Z fixing stop area of the upper/lower rear window. Cause: 1. Adjustment of the stops is not OK. 2. Stops not/insufficiently greased. Measure: Check the position of the rear window, if necessary adjust, see AR67.20-P-3002V. Grease rear window stops with (pos.
  • Page 14: Noises In The Rear Window Control Linkage

    ario oof R171 roubleshooting 1.2.3.5 Noises in the rear window control linkage Complaint: Ripping noise/crackling noise/cracking noise from the Vario roof C-pillar. Cause: 1. Residues of thread lock paint and cataphoretic immersion primer in the bushings and between the pivots (DA16, DA17). Measure: 1.
  • Page 15: Trunk Area

    ario oof R171 roubleshooting 1.2.4 Trunk area 1.2.4.1 Noises (thumping) in the rear shelf area of the lower rear window Complaint: Noises (thumping) in the rear shelf area of the lower rear window while driving. Cause: Insufficient pre-tension of the rear shelf to the rear window frame. Measure: Install damping material, part no.
  • Page 16: Noises In The Trunk Lid Area

    ario oof R171 roubleshooting 1.2.4.2 Noises in the trunk lid area Complaint: Noises when cornering or on rough roads Cause: Stops on the side of the trunk lid (pos. 1) cause ripping/friction noises if fitted too tightly. Measure: 1. Adjust stops (pos. 1) in such a way that they rest against the fixings (pos. 2) when the trunk lid is closed, then push 1 mm to the outside (pre-tension) and tighten, see AR88.50-P-5200V.
  • Page 17: Wind Noises

    ario oof R171 roubleshooting 1.3 Wind noises 1.3.1 Wind noises in the front Vario roof joint area to the rear window Complaint: Wind noises from approx.140 km/h in the B/C pillar area. Cause: Eccentric is loose See 1.2.3.2 1. Only if the eccentric is loose: Measure: Remove eccentric (pos.
  • Page 18: Side Window Area

    ario oof R171 roubleshooting 1.3.2 Side window area 1.3.2.1 Wind noises in the side window/rear side window area Complaint: Wind noises in the side window/rear side window area Cause: Wedge-shaped gap in the bar seal area (B-pillar) between the side window and rear side window. Adjustment of the rear side window is not OK.
  • Page 19: Wind Noises In The Side Rear Window/Lower C-Pillar Area

    ario oof R171 roubleshooting 1.3.2.2 Wind noises in the side rear window/lower C-pillar area Complaint: Wind noises from 80 km/h Cause: Gap dimension (arrow) between exterior C-pillar seal and rear fender is too large. Measure: Mount exterior C-pillar seal lower. Note: Loosen only the lower screws (pos.
  • Page 20: Noises In The Body Shell

    ario oof R171 roubleshooting Noises in the body shell 1.4.1 Cracking noises from the Vario roof trunk/C-pillar area Complaint 1: Cracking/ripping noises from the trunk area. Complaint 2: Cracking/ripping noises from the trunk area when the vehicle is started or braked sharply.
  • Page 21: Fits

    ario oof R171 roubleshooting 2 Fits 2.1 Seals (buckling) 2.1.1 Seal at joint 1 buckled Complaint: Buckled seal Cause: 1. Insufficient return force and rigidity of the seals. 2. Window adjustment not OK. Measure 1: Install clamps (pos. 5) with opening for water drain in the windshield frame seal (pos.
  • Page 22: Leaktightness

    ario oof R171 roubleshooting 3 Leaktightness 3.1 General information on leaktightness check and sprinkling Consultation with the customer about the location of the water entry or conditions of water entry. Clean the vehicle in the washing facility (mask the leaky section if there is excessive water penetration) Position the dry sponge cloths.
  • Page 23: Examples Of Rain Check/Sprinkling With R230

    ario oof R171 roubleshooting 3.1.1 Examples of rain check/sprinkling with R230 Pos. 1: Gardena sprinkler Pos. 2: Gardena sprinkler Status July 18, 2006 Page 23/30 – This printout will not be recorded by the update service. Status: 10 / 2006 –...
  • Page 24: Leaktightness In The Vario Roof Interior Area

    ario oof R171 roubleshooting 3.2 Leaktightness in the Vario roof interior area 3.2.1 Water entry at joint 1/joint 2 Complaint: Joint 1 (pos. 1): 1. Water running down window 2. Water drips on the seat Joint 2 (pos. 2): 1. Water running down window 2. Water on the B-pillar trim/rear trim behind seat Cause: 1.
  • Page 25: Leaktightness In The Trunk Area

    ario oof R171 roubleshooting 3.3 Leaktightness in the trunk area 3.3.1 Water entry in the joint 5 area of the trunk Complaint: Water near the luggage compartment partition. Cause: 1. Sealing profile/sealing pad at the lower rear window seal is loose or not positioned correctly.
  • Page 26: Water Entry In The Trunk On Opening The Vario Roof

    ario oof R171 roubleshooting 3.3.2 Water entry in the trunk on opening the Vario roof Complaint: Water drips into the trunk on opening the Vario roof (pos. 1). Cause: Seal plug missing in the upper C-pillar seal (pos. 4 and 5). Measure: Glue sealing plug into the upper C-pillar seal, see GI77.30-P-012544.
  • Page 27: Other Topics Regarding Water Entry

    ario oof R171 roubleshooting 3.4 Other topics regarding water entry 3.4.1 Water entry in the front footwell Complaint: Moisture in the front footwell. Cause: 1. Cover of the fuse box (pos. 1) not closed properly. 2. Water drain hoses (pos. 2) not plugged to the air conditioning outlet in the footwell. 3.
  • Page 28: Ee/Hydraulic Function

    ario oof R171 roubleshooting EE/hydraulic function 4.1 Malfunctions on actuation of the Vario roof 4.1.1 Roof cannot be opened Complaint: Vario roof cannot be opened or closed. Cause: Passenger side or driver side side window does not open. Measure: Parameterize the door control unit with DAS, see also GI77.39-P-011821.
  • Page 29: Noises In The Hydraulic Pump

    ario oof R171 roubleshooting 4.2 Noises in the hydraulic pump 4.2.1 Intake noises Complaint: Noise development in the hydraulic unit on actuation of the roof after lowering of the Vario roof from the stop function. Cause: If the actuation of the Vario roof is interrupted, the Vario roof remains in an intermediate position (stop function).
  • Page 30 ario oof R171 roubleshooting Departments participating in the generation of the troubleshooting tree: Bremen plant: Departments: BSL-MOR1 BSL-MOR2 QM-QPR-AS QM-QPE Development department passenger cars: Departments: EP-GKE Service Product Engineering Departments: GSP-TPS GSP/TPT Status July 18, 2006 Page 30/30 – This printout will not be recorded by the update service. Status: 10 / 2006 –...

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