Insignia NS-HTSB22 User Manual page 23

My soundbar won't connect
to my Bluetooth device.
My Bluetooth device keeps
unpairing.
NS-HTSB22 doesn't appear
on my Bluetooth device.
The sound is lagging or I hear
an echo.
My TV does not work with
soundbar through HDMI
(ARC)
Shorten the distance between your soundbar and your
Bluetooth device.
Turn your devices off, then on. Re-pair your soundbar
and your Bluetooth device.
Make sure that your soundbar isn't paired to another
Bluetooth device.
Make sure that your soundbar and Bluetooth device
are both in pairing mode.
Make sure that you have selected NS-HTSB22 on your
Bluetooth device.
Shorten the distance between your soundbar and your
Bluetooth device.
If the battery on your Bluetooth device is low, recharge
the battery.
Shorten the distance between your soundbar and your
Bluetooth device.
Put your soundbar into pairing mode, then refresh
your list of Bluetooth devices. For more information,
see the documentation that came with your Bluetooth
device.
Make sure that your Bluetooth device is visible to other
devices. For more information, see the documentation
that came with your Bluetooth device.
Turn off or mute the internal speakers of your TV. See
your TV's User Guide for instructions.
Make sure that the HDMI cable (not included) is
securely plugged into HDMI (ARC) jacks on your TV
and soundbar. HDMI jacks without ARC won't work.
Make sure that your TV's HDMI CEC and ARC audio
control functions (typically found in system or HDMI
settings) are on, and that audio output (typically found
in audio settings) is set to the PCM format.
Change your soundbar to another source input, then
back to ARC mode.
Set your TV's source input to HDMI ARC, then back to
the previous source.
Turn your TV off, then back on.
If your soundbar indicators blink in different colors, set
your TV's audio output (typically found in audio
settings) to the PCM format.
www.insigniaproducts.com
2.0 Channel Soundbar
23