Support Contact Information; Ics United States Headquarters; Ics International Offices - Intrepid Control Systems neoOBD2-SIM User Manual

neoOBD2-SIM User's Guide

4. Support Contact Information

If you have a problem you cannot resolve on your own, feel free to contact ICS for assistance at
one of our offices.

4.1 ICS United States Headquarters

Our primary support personnel can be reached at our American headquarters in the Detroit area,
using the following contact information:
Phone: (800) 859-6265 or (586) 731-7950, extension 1.
Fax: (586) 731-2274.
Email: icssupport@intrepidcs.com
Intrepid's normal support hours are from 8 am to 5 pm, Monday to Friday, United States Eastern
time. If you require assistance outside standard business hours, feel free to contact us and a
member of our support team will get back to you as soon as possible.

4.2 ICS International Offices

UK Office
Our UK office can be reached as follows:
Phone: +44 24 7718 0296.
Email: ics_uk@intrepidcs.com
European Union Office
For support in the EU, please contact Intrepid's Germany office:
Phone: +49 721 6633703 -4.
Fax: +49 721 6633703 -9.
Email: icsgermany@intrepidcs.com
Version 1.0 - March 11, 2019 13 © 2019 Intrepid Control Systems, Inc.