Related Manuals for Dell UltraSharp U2422H
Summary of Contents for Dell UltraSharp U2422H
- Page 1 Dell UltraSharp 24 Monitor - U2422H/U2422HX/U2422HE User’s Guide Model: U2422H/U2422HX/U2422HE Regulatory model: U2422Hb/U2422HEb...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents About Your Monitor......6 Package Contents ....... 6 Product Features . - Page 4 Connecting the USB-C to USB-A Cable ....39 Dell Power Button Sync (DPBS) (U2422HE Only)..40 Connecting the Monitor for DPBS for the First Time .
- Page 5 Information........95 Contact Dell ........95 EU Product Database for Energy Label and Product Information Sheet .
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Page 6: About Your Monitor
About Your Monitor Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. - Page 7 Power Cable (varies by country) DP1.4 Cable (DP to DP) (U2422H/U2422HE only) Cable length: 1.80 M USB-A to USB-C Gen2 Cable Cable length: 1.00 M HDMI 2.0 Cable (U2422HX only) Cable length: 1.80 M USB-C to USB-C Gen2 Cable (U2422HE only) Cable length: 1.00 M •...
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Page 8: Product Features
Product Features The Dell U2422H/U2422HX/U2422HE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 60.47 cm (23.80 in.) viewable area (measured diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions. - Page 9 • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Power and OSD buttons lock. • Security lock slot. • Stand lock. • < 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on.
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Page 10: Identifying Parts And Controls
Identifying Parts and Controls Front View Front View with Monitor Stand Description Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. │ About Your Monitor... -
Page 11: Back View
Releases stand from the monitor. Barcode, serial number, and Contains monitor details and support Service Tag label information. Refer to this label if you need to contact Dell for technical support. Power On/Off button To turn the monitor on or off. Joystick Use to control the OSD menu. -
Page 12: Bottom View
Bottom View U2422H/U2422HX Bottom View without Monitor Stand Description Security lock slot Secures the monitor with security lock (security lock not included). Connect the power cable (shipped with your Power connector monitor). Connect your computer with the HDMI cable HDMI port (shipped with U2422H). - Page 13 DisplayPort output for MST (multi-stream DisplayPort (out) transport) capable monitor. To enable MST, Connecting the Monitor for DP Multi- Stream Transport (MST) Function. NOTE: Remove the rubber plug when using DisplayPort out connector. USB-C upstream port Connect the USB-A to USB-C cable that came with your monitor to the computer.
- Page 14 **To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s). U2422HE Bottom View without Monitor Stand Description Security lock slot Secures the monitor with security lock (security lock not included).
- Page 15 USB-C upstream port Connect the USB-C to USB-C cable that came with your monitor to the computer or (video + data) mobile device. This port supports USB Power Delivery, Data, and DisplayPort video signal. The super speed USB 10 Gbps (USB 3.2 Gen2) Type-C port offers the fastest transfer rate and the alternate mode with DP...
- Page 16 Super speed USB 10 Connect your USB device.** Gbps (USB 3.2 Gen2) NOTE: To use this port, you must connect Type-A downstream the USB-C to USB-C cable (shipped with port (3) your monitor) to the USB-C upstream port (video + data) (#6) or connect the USB- A to USB-C cable (shipped with your monitor) to the USB-C upstream port (data only) (#8) on the monitor and to your...
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Page 17: Monitor Specifications
Monitor Specifications Model U2422H/U2422HX/U2422HE Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable Image Diagonal 604.70 mm (23.80 in.) Width (active area) 527.04 mm (20.75 in.) Height (active area) 296.46 mm (11.67 in.) Total area 156246.28 mm (242.15 in. - Page 18 Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort 1.4/MST/DP audio is supported. **HBR3/DisplayPort 1.4/MST/DP audio is supported.
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Page 19: Monitor Resolution Specifications
Monitor Resolution Specifications Model U2422H/U2422HX/U2422HE Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported Video Modes Model U2422H/U2422HX Video display capabilities (HDMI 480i*, 480p, 576i*, 576p, 720p, 1080i*, 1080p &... -
Page 20: Multi-Stream Transport (Mst) Modes
VESA, 1152 x 864 67.5 75.0 108.0 VESA, 1280 x 1024 64.0 60.0 108.0 VESA, 1280 x 1024 80.0 75.0 135.0 VESA, 1600 x 900 60.0 60.0 108.0 VESA, 1920 x 1080 67.5 60.0 148.5 NOTE: The + or - sign in Sync polarity denotes that the video sync signal is triggered by either the positive edge or the negative edge, respectively. - Page 21 AC input voltage/ 100 VAC to 240 VAC / 50 100 VAC to 240 VAC / 50 frequency/current Hz or 60 Hz ± 3 Hz / 1.2 A Hz or 60 Hz ± 3 Hz / 2.1 A (typical) (typical) Inrush current •...
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Page 22: Monitor Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 23: Monitor Environmental Characteristics
Height (compressed) 364.00 mm (14.33 in.) Width 245.00 mm (9.65 in.) Depth 179.57 mm (7.07 in.) Base 245.00 mm x 173.00 mm (9.65 in. x 6.81 in.) Monitor Weight Model U2422H/U2422HX U2422HE Weight with packaging 7.82 kg (17.22 lb) 8.30 kg (18.28 lb) Weight with stand assembly and 5.57 kg (12.27 lb) 6.06 kg (13.35 lb) -
Page 24: Pin Assignments
Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5000 m (16404 ft) (maximum) Non-operating 12192 m (40000 ft) (maximum) Thermal Dissipation • 221.78 BTU/hour • 716.55 BTU/hour (maximum) (maximum) • 42.65 BTU/hour • 46.06 BTU/hour (typical) (typical) Pin Assignments... - Page 25 AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0-...
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Page 26: Plug And Play Capability
DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. -
Page 27: Usb 3.2 Downstream Connector
USB 3.2 Downstream Connector Pin Number 9-pin Side of the Connector SSRX- SSRX+ SSTX- SSTX+ USB-C Connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 │ About Your Monitor... -
Page 28: Usb Ports
VBUS VBUS RX2- RX1- RX2+ RX1+ USB Ports • 1 USB-C upstream (video + data) (U2422HE only) - bottom • 1 USB-C upstream (data only) - bottom • 1 USB-C downstream - bottom • 3 super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream (for U2422H/U2422HX) - bottom •... -
Page 29: Rj45 Connector (U2422He Only)
RJ45 Connector (U2422HE Only) Signal MDI0+ MDI0- MDI1+ MDI1- MDI2+ MDI2- MDI3+ MDI3- Pin number Orange Green │ About Your Monitor... - Page 30 Driver Installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru, Wake-on- LAN (WOL) from standby mode (S3 only).
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Page 31: Lcd Monitor Quality And Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see http://www.dell.com/pixelguidelines. -
Page 32: Setting Up The Monitor
Setting Up the Monitor Attaching the Stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 33 6. Lift the cover, as shown, to access the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
- Page 34 8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. │ Setting Up the Monitor...
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Page 35: Organizing Your Cables
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot before connecting them. -
Page 36: Connecting The Displayport (Displayport To Displayport) Cable
Connecting the DisplayPort (DisplayPort to DisplayPort) Cable NOTE: The default out of factory setting is DP1.4 (DP1.2 is supported). If the monitor fails to show any content after the DisplayPort cable is connected, follow the procedures below to change the settings to DP1.1: •... -
Page 37: Connecting The Hdmi Cable
Connecting the HDMI Cable NOTE: The default out of factory setting is HDMI 1.4. Connecting the USB-C Cable (U2422HE Only) NOTE: Use the USB-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.4 standard only). • The USB-C power delivery compliant port (PD Version 3.0) delivers up to 90 W of power. -
Page 38: Connecting The Monitor For Dp Multi-Stream Transport (Mst) Function
Connecting the Monitor for DP Multi-Stream Transport (MST) Function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function (U2422HE Only) NOTE: The maximum number of supported monitors via MST is... -
Page 39: Connecting The Monitor For Rj45 Cable (Optional) (U2422He Only)
Connecting the Monitor for RJ45 Cable (optional) (U2422HE Only) NOTE: RJ45 cable is non in-box standard accessory. Connecting the USB-C to USB-A Cable NOTE: To prevent data damage or loss, before unplugging the USB-C upstream port , ensure that NO USB storage devices are in use by the computer connected to the monitor’s super speed USB 10 Gbps (USB 3.2 Gen2) Type-A downstream port After you have completed connecting the DisplayPort/HDMI cable, follow the... -
Page 40: Dell Power Button Sync (Dpbs) (U2422He Only)
Appearance of the computer may vary. Dell Power Button Sync (DPBS) (U2422HE Only) The U2422HE monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell Optiplex 7090/3090 Ultra platform, and is only supported over USB-C interface. - Page 41 To make sure the DPBS function works for the first time, perform the following steps for Dell Optiplex 7090/3090 Ultra platform in the Control Panel first. NOTE: DPBS only supports the port with icon. • Go to Control Panel. • Select Hardware and Sound, followed by Power Options.
- Page 42 • Go to System Settings. • In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. │ Setting Up the Monitor...
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Page 43: Connecting The Monitor For Dpbs For The First Time
NOTE: Do not select “Do nothing”, otherwise monitor power button will not be able to sync with PC system power state. Connecting the Monitor for DPBS for the First Time When setting up the DPBS function for the first time, please follow the steps below: 1. -
Page 44: Using Dpbs Function
NOTE: When the monitor and PC are both at power OFF state at the first time, it is recommended that you turn ON the monitor first, then connect the USB-C cable from the PC to the monitor. NOTE: You can power the Optiplex 7090/3090 Ultra platform using its DC adaptor jack. - Page 45 • When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will shut down.
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Page 46: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function
Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. Meanwhile, Monitor 2 will remain OFF. -
Page 47: Connecting The Monitor For Usb-C
Connecting the Monitor for USB-C The Dell Optiplex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. When the PC and two monitors are in an initially ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. - Page 48 Ensure to set USB-C Charging 90W to On in Off Mode. When the PC and two monitors are in an initially OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. │...
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Page 49: Using The Tilt, Swivel, And Vertical Extension
Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. -
Page 50: Vertical Extension
Vertical Extension NOTE: The stand extends vertically up to 150 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. -
Page 51: Rotate Clockwise
Rotate Clockwise Rotate Counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. -
Page 52: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. -
Page 53: Removing The Monitor Stand
Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 54 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall. For more information, see the documentation that shipped with the wall mounting kit.
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Page 55: Operating The Monitor
Operating the Monitor Power On the Monitor Press the Power Button to turn On the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick button to launch the OSD Menu Launcher. 2. -
Page 56: Joystick Functions
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. • For right and left navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For up and down navigation. • Toggle between the menu items. •... -
Page 57: Menu Launcher Details
The following table describes the Menu Launcher functions: Menu Launcher Details Menu Launcher Icon Description Opens the On-Screen Display (OSD). See Menu Details. Main Menu Displays the monitor's current status. Display Info (Shortcut Key 1) Adjusts the aspect ratio of your screen. Aspect Ratio (Shortcut Key 2) Allows you to choose from a list of preset color... -
Page 58: Osd Menu Details
OSD Menu Details Icon Menu and Description Submenus Brightness/ Activates Brightness/Contrast adjustment. Contrast Brightness Adjusts the luminance of the backlight. Toggle the Joystick up to increase the brightness and toggle the Joystick down to decrease the brightness (Range: 0 - 100). Contrast Adjusts the Brightness first, and then adjust the Contrast only if further adjustment is necessary. - Page 59 Input Source Selects between the different video signals that may be connected to your monitor. For U2422H/U2422HX: For U2422HE: Select the DP input when you are using the DisplayPort (DP) connector . Press the Joystick to confirm the selection. HDMI Select the HDMI input when you are using the HDMI connector .
- Page 60 USB-C Select the USB-C 90W input when you are using (U2422HE only) the USB-C connector . Press the Joystick to confirm the selection. Auto Select Allows you to scan for available input sources. The default is On. Auto Select for Allows you to set Auto Select for USB-C to: USB-C •...
- Page 61 Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications.
- Page 62 Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output.
- Page 63 Display Use the Display menu to adjust images. Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize, 4:3, or 1:1. Sharpness This feature can make the image look sharper or softer. Toggle the Joystick up or down to adjust the sharpness from '0' to '100'.
- Page 64 Multi-Monitor Allows multiple monitors that are Daisy Chained via Sync DP to synchronize following OSD settings in the background: Brightness, Contrast, Preset Modes, Color Temp., Custom Color, Hue, Saturation, Response Time, and Sharpness. See Multi- Monitor Sync (MMS) for details. Reset Display Press the Joystick to reset all settings under the Display menu to the factory preset values.
- Page 65 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Page 66 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All Joystick functions are locked and not accessible by the user. •...
- Page 67 Personalize For U2422H/U2422HX: For U2422HE: Shortcut Key 1 Allows you to choose a feature from Preset Modes, Shortcut Key 2 Brightness/Contrast, Input Source, Aspect Shortcut Key 3 Ratio, Rotation, or Display Info and set it as a Shortcut Key 4 shortcut key.
- Page 68 USB-C Allows you to enable or disable the Always On Charging USB-C Charging function during monitor Off mode. When this function is enabled, you will be able to (U2422HE only) charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off. Other USB Allows you to enable or disable USB Type-A and Charging...
- Page 69 Display Info Press the Joystick to display the monitor's current settings. │ Operating the Monitor...
- Page 70 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
- Page 71 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Press the Joystick to reset all settings under the Others menu to the factory preset values.
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Page 72: Osd Messages
OSD Messages Initial Setup When Factory Reset is selected, the following message appears: When Yes is selected, the following message appears. For U2422H/U2422HX: For U2422HE: │ Operating the Monitor... -
Page 73: Osd Warning Messages
OSD Warning Messages When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. - Page 74 When you adjust the Brightness level for the first time, the following message appears: NOTE: If Yes is selected, the message will not appear next time you intend to change the Brightness setting. When you change the default setting of power saving features for the first time, such as USB-C Charging 90W (U2422HE only), Other USB Charging (U2422HE only), or USB Charging (U2422H/U2422HX only), the following...
- Page 75 You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
- Page 76 Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. If either USB-C (U2422HE only), DisplayPort, or HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
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Page 77: Setting The Kvm Switch (U2422He Only)
Setting the KVM Switch (U2422HE Only) The built-in KVM switch allows you to control up to 2 computers from a single set of keyboard and mouse connected to the monitor. a. When connecting HDMI + USB-C2 to computer 1 and DP + USB-C1 90W to computer 2: NOTE: The USB Type-C connection currently supports only data transfer. - Page 78 b. When connecting HDMI + USB-C2 to computer 1 and USB-C 90W to computer 2: NOTE: The USB-C connection currently supports video and data transfer. Ensure that USB for HDMI is assigned to USB-C2. NOTE: As the USB-C upstream port supports the DisplayPort Alternate Mode, there is no need to set USB for USB-C 90W.
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Page 79: Setting The Auto Kvm (U2422He Only)
Setting the Auto KVM (U2422HE Only) You can follow below instructions to set up Auto KVM for your monitor: 1. Ensure that Auto Select is On and Auto Select for USB-C 90W is Yes. │ Operating the Monitor... -
Page 80: Setting The Maximum Resolution
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. │... -
Page 81: Multi-Monitor Sync (Mms)
If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. Multi-Monitor Sync (MMS) Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a predefined group of OSD settings in the background. -
Page 82: Setting Multi-Monitor Sync (Mms)
NOTE: The following OSD settings will be synchronized: Brightness, Contrast, Preset Modes, Color Temp., Custom Color (RGB Gain), Hue (Movie, Game mode), Saturation (Movie, Game mode), Response Time, and Sharpness. Setting Multi-Monitor Sync (MMS) During initial power on or connection of a new monitor, user setting synchronization only starts if MMS is On. -
Page 83: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. -
Page 84: Lock/Unlock Menu And Built-In Diagnostics
Lock/Unlock Menu and Built-in Diagnostics Locking the Power and Joystick Buttons You can lock the Joystick and Power buttons to prevent access to the OSD menu and/or power off the monitor. To lock the buttons: 1. Toggle and hold the Joystick to the up or down or left or right for about 4 seconds until a pop menu appears. -
Page 85: Built-In Diagnostics
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). - Page 86 3. Toggle the Joystick to highlight the Diagnostics icon, then press the Joystick, and a gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Toggle the Joystick up. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7.
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Page 87: Always On Usb-C Charging (U2422He Only)
Updating Monitor Firmware You may verify your current firmware revision in Firmware. If this is not available, go to the Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U2422H,... - Page 88 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has •...
- Page 89 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
- Page 90 Missing Color Picture missing • Perform monitor self-test feature color check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not •...
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Page 91: Product Specific Problems
Product Specific Problems Common What You Possible Solutions Symptoms Experience Screen image is too Image is centered on • Check the Aspect Ratio setting in small screen, but does not the Display menu OSD. fill entire viewing • Reset the monitor to factory settings. area Cannot adjust the OSD does not... - Page 92 No video at HDMI When connected to • Unplug the HDMI/DisplayPort cable some dongle/ from dongle/docking device, then /DisplayPort docking device at plug the docking Thunderbolt cable port the port, there is no to the notebook. Plug the HDMI/ video when DisplayPort cable 7 seconds later.
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Page 93: Universal Serial Bus (Usb) Specific Problems
Universal Serial Bus (USB) Specific Problems Common What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). - Page 94 Wireless USB Wireless USB • Increase the distance between the peripherals stop peripherals USB 3.2 peripherals and the wireless working when a responding slowly USB receiver. USB 3.2 device is or only working as • Position your wireless USB receiver as plugged in the distance close as possible to the wireless USB...
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Page 95: Appendix
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.