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Service Manual–U2424HB
Version: 01
Date:2023/08/09
- 1 -

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Summary of Contents for Dell UltraSharp U2424HB

  • Page 1 Service Manual–U2424HB Version: 01 Date:2023/08/09 - 1 -...
  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable ......9 5.
  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...
  • Page 5: Safety: General Power Safety

    If your equipment uses an AC adapter:  Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.
  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items - 6 -...
  • Page 7 USB-C 1.0 M cable (A to C) See “NOTE" NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram FFC 4 FFC 3 FFC 1 Wire2 Wire1 FFC 2 - 8 -...
  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable and Power cable Connecting/ disconnecting the USB-C to USB-A cable and Power cable - 9 -...
  • Page 10: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassemble 1.
  • Page 11 1. Pull out CTRL BD FFC from I/F BD and tear off it from Main SHD to take off Rear Cover 1. Pull out ALS FFC wire from I/F BD 2. Tear off tape from ALS FFC and panel 1. Press and pull on the lock of connector to disassemble USB...
  • Page 12 1. Pull out USB wire from I/F BD 1. Tear off a tape from Backlight wire and panel 2. Pull out Backlight wire from SPS BD 3. Tear off the yellow tape and acetate tape from the panel 4.Disassemble EDP cable from Panel 5.Take off Main SHD from panel...
  • Page 13 1. Unlock 8 PCBA Screw-driver screws to disassemble I/F Torsion of BD, SPS BD from PCB screw: 8- Main SHD 9 Kg 1. Tear off the tape from I/F BD 2. Remove all cables from I/F BD - 13 -...
  • Page 14: Assembly Sop

    5.2 Assembly SOP Preparation before assemble 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, material as bellow: 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection Item Picture Operation...
  • Page 15 1. Assemble mylar to Main SHD 1. Insert EDP FFC into Panel 2. Paste a yellow tape to cover the connector 3. Paste an acetate tape to fix the EDP FFC on Panel 4. Place Main SHD on Panel 5. Insert Backlight wire to SPS BD 6.
  • Page 16 1. Insert ALS FFC wire into I/F BD 2. Adhere ALS FFC wire on Main SHD 1. Insert CTRL BD FFC Philips-head into I/F BD screwdriver Torsion: 8-9kg Adhere CTRL The wire here should BD FFC on Main not be stretched tight. Keep it loose 2.
  • Page 17 To attach the stand assembly to the monitor. 1. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 4. Press the stand down till it snaps into place - 17 -...
  • Page 18: Trouble Shooting Instructions

    6. Trouble shooting instructions - 18 -...
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Ultrasharp u2424h-wost

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